Someday, describing software or services as social business will be as redundant as describing a dinner party as a social event. It will be assumed. At the moment, however, social business is one of the Big Four catch-phrases of where the enterprise is now, as evidenced by the abundance of social software and services on display at the E2 Conference, taking place this week in Boston.

If poor quarterly figures don't really shock anymore after several financial quarters where some of the really big IT companies have failed to hit their targets, the announcement by SDL will. The fact that its profits will only be between 50% and 60% of what the markets expected this year saw its stock price plunge by close to one third in London earlier today.

IBM is continuing its push into the cloud with the release of a social media analytics tool targeting CMOs.

Many aspects of digital marketing concentrate on the customer, but in order for companies to create a good customer experience they need to have access to the most up-to-date data. Recent Google Analytics updates focus on Goals and the division's mobile capabilities.

Jive Software has released its Present presentation software for iPad and Android, and two other apps for the iPad and iPhone.

For the social enterprise to work, most of what we think of as business needs to be turned on its head.

In the world of multichannel content delivery and management, partnerships are being formed at an astounding rate. Today, Alfresco and Acquia have announced a new partnership that will see the two open source platforms working together to provide advanced multichannel content management.

Blame it on the Consumerization of IT, the "bring your own device" movement, the seemingly inescapable trend of all things moving toward the cloud, or the cyclical move from single-vendor solutions to best-of-breed (a cycle that seems to repeat itself every five to seven years). Regardless of these trends or cycles, collaboration environments within the enterprise are rapidly expanding. 

It doesn't matter if your industry is highly regulated or not. The Electronic Records Management System (ERMS) implementation is a privilege, not a right. You mustn't take the opportunity for granted.

The words “social enterprise” or “social business” can mean different things depending on your industry. However, whether you’re using social technologies to communicate with your employees in an effort to spearhead innovation or you’re a non-profit or start up using social technologies to contribute to the greater good, at the end of the day, using social technologies to share, collaborate and connect with others is changing the way we work.

The idea is not necessarily to replace the social intranet, but to give corporate communications, and the people it is trying to reach, a voice that can't get lost in the stream.

Microsoft kills linked accounts functionality in Outlook.com

When Microsoft introduced Outlook.com as a Hotmail replacement that was equally good as both a personal and business email service, it also introduced linked accounts. Microsoft, however, has changed its mind about linked accounts and will scrap this functionality at the end of July.

Adobe's mobile bid adjustments (MBAs) versus Google's

In February, Google unveiled its Enhanced Campaigns for Adwords so that advertisers could better manage coordinated campaigns across different types of devices. But a new study from Adobe, released this week, points out that Enhanced Campaigns’ grouping of desktops and tablets into one category, separate from smartphones, is “fundamentally changing the world of search advertising,” and it recommends some different ad planning. 

Let's paint a picture. You are ready to take your website to the next level, but your organization falls somewhere between looking for the benefits to move to a Web CMS and reducing the costs related to that move. Percussion's newest patent pending feature, Live First, could be the answer that you need. 

Happy National Small Business Week in the US! We recommend small businesses invest in some social business, information management and customer experience management tools to keep new customers coming in, and keep current ones happy.

After a four month beta test run, Skype today announced that its video messaging feature will now be available for all users.

Socializing business is a revolution in the way we do work. The days when you can control your brand through your website are long gone. Customers are getting information about your brand and products through a number of different channels and if you aren't listening and engaging these channels, you won’t only miss new business opportunities, but will quickly see the competition pass you by.

Digital measurement and analytics company comScore, has released its online video rankings from May 2013. This information, which was complied by the comScore Video Metrix service, determined that over 40 billion videos were watched during the month of May, with most of these views coming from YouTube. Video advertisements, which were lead by the Brightroll platform, had a total of 15.8 billion views.

Analytics provider Information Builders has debuted a version of its WebFocus BI system just for governments, and the WebFocus Cloud Express will be part of the UK's G-Cloud Framework.

Everything has stages. Rocket launches, careers and life to name just a few. So why wouldn't your content marketing efforts?