Perforce Software, long known for its enterprise version management tools, has decided to expand its focus. Today the company leapt into the content management market with the release of its web content management (WCM) platform, Perforce Chronicle.

Google is making changes to its DoubleClick for Publishers (DFP) ad management solution designed to both streamline the custom targeting input process and expand the features and functions it offers. The new features are available in both the DFP and DFP for Small Business solutions.

A new video sharing feature has gone live on Google's social network, and people in 40 countries can now broadcast their Google+ Hangouts live on YouTube.

As organizations around the world seek to “do more with less,” they are increasingly looking to integrate IT systems to eliminate redundancy and improve efficiency. Although point-to-point integration projects are sometimes necessary, putting a holistic integration strategy in place ensures that you are building a platform that can serve as a true foundation for future growth.

Plone's recently released roadmap outlines near-term plans that include adopting HTML5 and CSS3 and improving user experience.

If you are focused on e-Commerce, customer support or involved with any website, you need to think about the implications mobile has on your offerings. If you’ve avoided jumping on this bandwagon, there are some trends that might convince you it is time.

Today, several market analysts, community managers, academics and statisticians interested in gleaning as much insight as they can from opinions and attitudes in social media, news and enterprise feedback gathered in New York for the Sentiment Symposium 2012.

This week, there have been a number of interesting releases, including haromon.ie’s app for document collaboration for SharePoint accessible on iPad, Halcyon has updated its document management software for IBM i, Sertifi is offering free e-signing in Salesforce and Accusoft offers cloud capture for Silverlight.

Twitter is updating its mobile web interface so that users who connect to the social network via feature phones or other "older" mobile devices can have access to the new version of Twitter which was released in December 2011. Twitter says the new mobile.twitter.com site works at the same speed as the native mobile Twitter apps developed for iPhone and Android, and that it uses one-third less bandwidth than the previous version.

The creators of popular social media management platform HootSuite are taking another step to woo the enterprise market. The company has introduced a product, HootSuite Teams, designed to help businesses manage their social identity more effectively across multiple networks.

Only a few months after its major 2.2 release, MODX announces Revolution 2.2.2, with performance fixes and groups creation wizards.

E-retailers have a habit of sending messages at least once or twice a day to their database of customer email addresses, regardless of who they are or the last time they made a purchase. Marketing managers are still attempting to unravel the mystery of what makes some people open and read their messages and others immediately trash them.

There is one obvious clue — settling for mass blasts will do nothing for garnering positive attention.

Social customer experience solutions provider Lithium Technologies is targeting companies that feel overwhelmed by exponential volumes of social media chatter with its new release. Called Lithium Response, the application is designed to allow brands to monitor and engage in relevant social media conversations without having to employ a small army of social media agents.

Dashboards are a pretty hot topic these days in online applications. Dashboards let you place frequently accessed information all on one single page and lend themselves particularly well to placing graphical info about your project in one place where it affords your team and senior stakeholders the ability to grab visual info quickly.

Harmon.ie, the enterprise workflow integration specialists, has debuted a new mobile SharePoint iPad app, and the company promises a full mobile device management offering by the end of June.

Every year, the TechStars Boston Demo Day produces some interesting new companies. This year was no exception. One of the companies that particularly caught our eye was DocTrackr, which offers a service that enables users keep track of their documents wherever they may be. Hence the name DocTrackr.

I remember when our daughter got her first two wheel bike, a silver and pink job with glitter tassels, a pink woven basket across the handlebars and big training wheels. How excited she was, how enthusiastic she was about riding — especially when mom or dad held on to the back of the seat to control forward motion and give her a sense of security with this new thing.

My article from last week was a labor of love and I was pleased with the quality of the Twitter response. The big shortcoming of the article, correctly pointed out by my editor, is a shortcoming of my articles in general. It is not even close to accessible to the audience on CMSWire. My use of terms like "reductionism," "monists" and "unary thinkers," while precise and evocative, are not the best choice in terms of audience accessibility. This lack of accessibility from a writing perspective is akin to making a functional site or interface intimidating and lacking in affordance (another fancy UX word).

Customer experiences are not limited to a website or social media or email. Every customer touch point matters and provides an opportunity to meet and exceed customer expectations. You could say that for most online touch points — customers are using smartphones or tablet devices more, making it all the more important that whatever format you use to connect with your community is mobile-friendly.

A great many of the content and tools for employees are badly designed and managed because management does not respect employee time.