This week we saw a lot of big names venture into new territories. Google went Government with a new version of Apps, and Facebook took a turn toward better customer satisfaction (after being labeled worse than airline services)  with Salesforce.com. Meanwhile, everyone's mad at Apple, but the iPhone4 is sold out anyway. 

Open source Web CMS, ImpressPages (news, site), has created a tool to preserve the formatting of your words but get rid of the underlying code that can screw up your pages when cutting and pasting.

Remember that AIIM study that looked at SharePoint usage from an enterprise management perspective? The one that told us that SharePoint implementations still suffer from lack of planning and governance? Well, AIIM (news, site) thinks they can help with a new certification program.

This week with many companies looking back over the past six months to see what they might do in the coming six months there has been a lot of research into the cloud and SMB adoption. Dell has also been busy and continues its moves into the SMB space with new security offerings.

Want to know how a typeface will look before adding it to your site? Google's new Font Previewer gives you a visual as you tinker with the look and feel of a font, then sits out a block of code for some easy copy and paste action: 

While there have been a number of financial results releases over the past couple of weeks, one of the more interesting is from SAP (news, site),  not only because its software business is often used as a market indicator, but also because of the recent closure of the massive Sybase deal.

In March MindTouch (news, site) announced their list for the most powerful voices in open source. Today, they bring us a new list: the most influential bloggers in technical communications. 

As more and more financial advisers wade into social media, the seas are still uncharted. There are still risks associated with combining the financial and social media industries.

Though many businesses are still resistant to engage via social media platforms, research has shown that if done correctly, the results can be beneficial.

Welcome to the August installment of our what's coming from the open source projects in the next month.

If you're looking through here and feel that your project was left out, we invite you to send us an email at pr@cmswire.com with a pointer to who we should contact at your project for updates.

Furthering the initial release of Nuxeo DAM, the open source Enterprise CMS company Nuxeo (news, site) is adding new functionalities to its Digital Asset Management product in version 1.1.

Wouldn't it be nice if you had an audience of, let's say, 500 million people, at your disposal? With Facebook Questions, now you do. The king of social networking starting rolling out the new feature, which lets users pose questions to the entire Facebook community, yesterday afternoon. 

Six months ago Bridgeway Software released an update to their legal hold solution. Inspired by their conversations with customers, new features were added.

Any acquisition (and there have been quite a few of them lately) in the content management industry usually makes a splash. Today, it was Day's day to stir up the media, analysts, bloggers, twitterati and industry watchers; provoking pontifications around the announced US$ 240 mil. acquisition by Adobe.

Here’s the first look at what the industry was buzzing about and what some of the possible implications of the deal might be — for Day, for Adobe, for the market.

While Facebook's webmail project seems to have fallen through, the same cannot be said for the location-based services rumor. Everyone's favorite social network is thisclose to acquiring Hot Potato, an LBS, and other social activity sharing service. 

Last year Yelp turned down a US$ 550 million dollar offer from Google, and today remains one of the few companies to have walked away from the famous, primary-colored clutches. Not to be outdone, it looks like Google's answer to the local and location craze is a mobile solution called Google Places. 

37signals (news, site) make the popular Campfire Web-based collaboration tool. Rather than develop their own iPhone app, they just went and brought one,

Google and Microsoft continue to chase each other’s tails. Public sector email was in focus yesterday, today its Google Apps which has just received a government security certification. Meanwhile IGC has joined the XML project for Electronic Discovery.

The fact is that content more often than not crosses departmental boundaries and many business processes tend to have the same basic anatomy.

However, research says that many organizations deploy Enterprise Content Management (ECM) systems primarily for search and retrieval, and often at the department level. Sure, this approach works for some cases. But by deploying Enterprise CMS software in this manner you aren't realizing its full potential.

A more optimal approach — according to ECM provider Laserfiche — is to deploy ECM as a Shared Service, integrating its capabilities with business processes, and supporting the needs of multiple divisions and/or departments at the same time. 

The company is digging into this very topic during an up-coming webinar. The goal is to cover:

• How to make better use of limited IT resources — especially when many upcoming IT projects require one or more components of ECM functionality
• How to deploy three very different business processes from the same ECM foundation: case/customer management, contract management and HR onboarding
• How to move beyond control and flexibility to master the new ECM paradox

Of course, deploying your Enterprise Content Management system as a shared services will also have its challenges, and you need to understand these as well.

For additional details, you can register now and tune-in on Thursday August 5th at 2pm Pacific  / 5pm Eastern time. The event will cover the ECM+BMP shared services model and lead you through 3 practical examples.

With most things it’s really the small things that count. With Google Docs it’s just one small thing after another. The most recent is the announcement this week that Google Docs users will be able to translate their documents into 52 other languages thanks to native integration of Google Translate into Docs.

Why do we all want the iPhone despite its obvious problems? It's an emotion driven purchase. But that may only get Apple so far.