- Gartner: 5 Cool Vendors in Content Management Focus on Mobile, Enterprise Collaboration
- Customer Journeys: What Can Go Awry on the Path to Making Customers Happy
- Thoughts on the New Cashless Society
- IBM Report: How Social Business Can Help Organizations Succeed
- Gartner Magic Quadrant for E-Commerce Keeps IBM, Oracle + Hybris as Leaders
- Windows Blue is Free, Windows Phone 8 Update Details Burbling Out
- Microsoft's Xbox One Console Runs Three OSs Including Windows 8
CMSWire Editorial Calendar
Thanks for your interest in working with CMSWire. We do welcome contributed articles (see our submission guidelines) on a variety of topics including customer experience management, digital marketing, web content management, social business, information management and SharePoint.
2013 Editorial Calendar
First, here's a look at CMSWire's 2013 Editorial Calendar. Please note that we do reserve the right to be a bit flexible with our themes. With that said, the following is a good guide for where our editorial team is headed in the coming months.
|January||Customer Life Cycle Experience||Post acquisition, what practices and tools are driving superior customer experiences and long term retention.|
|February||Web Experience + Marketing Automation||An in depth look at the intersection of marketing automation and web experience management.|
|March||Employee Engagement||An in depth look at how gamification and other tools/strategies encourage and support employee engagement, productivity and job satisfaction.|
|April||Growing & Supporting Customer Communities||Customer communities are a critical element of any organizations customer experience. April dives deep in the types of communities available, how they are created, grown and supported, as well the tools available.|
|May||Understanding and Implementing Customer Journeys||What are customer journeys? How does an organization map and use them? Are they really useful when designing the customer experience? We're exploring both sides of the discussion.|
|June||The Social Enterprise||Social has changed the way we work. The social enterprise is here and it's real. But what's next? Where does the enterprise go from here? (ROI strategies, the role of the CIO, social business standards, etc.)|
|July||The Mobile Digital Experience||What is the current state of mobile experience management? What are some of the new tools, technologies and strategies for mobile (e.g. mobile commerce, mobile advertising, etc.)|
|August||The Evolution of SharePoint||As SharePoint evolves, how will its position change witin the organization? How do Yammer and Office 365 change our view of SharePoint?|
|September||CXM: Analytics & Big Data||Details to come (please note this topic has not been finalized and may change.|
|October||The Role of DAM in CXM||Details to come (please note this topic has not been finalized and may change.|
If you have a topic idea you would like to submit, please review our submission guidelines.