Alan J. Porter
Customer Experience, Content Strategy
Alan J. Porter is the senior customer experience evangelist for the OpenText Customer Experience Suite. He is a regular writer and industry speaker on various aspects of customer experience and content strategy.
Alan was recently named one of the top 25 content strategist influencers by MindTouch.
If you are looking to submit press releases or other forms of news for consideration, the best approach is to email email@example.com. That is an actively monitored distribution list.
Alan's Recent Tweets
Alan's Recent Articles
- When Personas Go Wrong or, The Search for 'Fluffy' Feb 6, 2017
- The Connected Customer Experience Evolves: Moving Beyond the Browser Jan 4, 2017
- Great Customer Experience Starts With Trust: A Boxing Day Parable Dec 5, 2016
- CMOs: You Can't Predict the Future, But You Can Prepare Nov 2, 2016
- Ditch the FAQs: Design for a Frictionless Experience Oct 6, 2016
- Avoid Brand Disasters with a Visual Content Strategy Sep 1, 2016