Carrie Melissa Jones

CONTRIBUTING AUTHOR

Seattle

COVERS

Customer Experience, Community Management

CONNECT

Carrie Melissa Jones is COO and Founding Partner of CMX. Formerly, she served as Director of Content, interviewing the world's most talented community builders from organizations like Airbnb, Salesforce, Yelp, the FBI, and First Round Capital. Previously, she worked as a community consultant with organizations such as Coursera, Socratic.org, Intercom, Rehabs.com, and more. She has built community full-time for Chegg and Scribd. 

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