Customer Experience Management (CXM), Information Management, Social Business
 
 
 
Gerry McGovern

Gerry McGovern

Contributing Author working from Dublin, Ireland
Covers Web Engagement, Content Strategy, Online Marketing
 

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Gerry McGovern is the founder and CEO of Customer Carewords. He is widely regarded as the worldwide authority on increasing web satisfaction by managing customer tasks.

Gerry has spoken, written and consulted extensively on web content management issues since 1994. His latest book The Stranger's Long Neck: How to Deliver What Your Customers Really Want Online was published in July 2010.

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If you are looking to submit press releases or other forms of news for consideration, the best approach is to email pr@cmswire.com. That is an actively monitored distribution list.

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