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CMSWire's Top 10 Hits of 2013: Digital Marketing

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What was hot in digital marketing this past year? You tell us. In fact, you've told us. We've collected the top most popular stories with our audience for digital marketing. So, without further ado…

Most Popular Posts

1) Tom Lowery (@tal62) questioned the hype of social media and if it's made us all into narcissists, egomaniacs and internet drug-addicts. It has, and marketers need to care, he explained in Why Social Media Is So Addictive (And Why Marketers Should Care).

What drives us to use social media in the way we use it has less to do with social media platforms and more to do with psychology. Brands must realize that they no longer hold the reigns as to what people want to see, think or buy. Understanding how and why this balance has shifted can make or break a social marketing campaign."

2) Harry Blodgett (@harryqblodgett) told us its not the device, or the platform, but the experience that matters in Think Beyond Responsive Design to the Responsive Experience.

Those businesses that fail to realize this will struggle to deliver great customer experiences. Instead we propose an omnichannel approach to web design which focuses first and foremost on delivering contextual customer experiences, not on designing for any one device. We call this Responsive Experience."

3) Loni Kao Stark (@lonistark) predicted that 2013 would be the year Web Content Management (WCM) made its greatest impact in 4 Web Content Management Trends in 2013 Every Marketer Needs to Know.

Web content management will be focused on measuring the impact of content, unifying and scaling up mobile and social efforts as part of an overall digital strategy, and making it easier for anyone within or outside the organization to contribute useful content."

4) Jim Belosic ( @ShortStackLab) was a believer that Facebook Advertising Works if You Don't Make These 3 Mistakes.

I’m still surprised when I meet a person who doesn’t believe Facebook advertising is effective. It is — if you implement a few best practices and avoid common mistakes. … Brand managers often believe the more page Likes they acquire, the better. This kind of thinking is all wrong. When it comes to Facebook fans, the principle of quality over quantity applies."

5) Bruce Temkin ( @btemkin) told us to Use Customer Journey Maps to Combat Self-Centeredness.

If this self-centered bias is left unchecked, decisions made inside of companies will often reflect the frame of reference of employees, not customers. This problem is sometimes called self-referential design. We make decisions that satisfy our needs."


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