While info360 addressed enterprise challenges related to the social, mobile and local workforce, there was still a considerable focus on big data. After all, just because you’re on the go, doesn’t mean you’ve stopped creating information.
We spoke with Josh Gilbertson, SkyDox co-founder about how the enterprise-class, cloud-enabled, secure file sharing and collaboration platform is helping to align content against the constantly evolving trends of an increasingly savvy consumer base.
For Gilbertson, the consumerization of IT has increased users' expectations for what is possible when it comes to accessing, retrieving and securing data. Google-like enterprise searches don't always produce comprehensive results that users expect.
Additionally, unstructured data makes it harder for companies to search all relevant data. As a result, many in the enterprise spend too much time searching, rather than discovering the information they need.
What if organizations considered it their primary responsibility to make information easy to find? In Europe, one organization does and to ensure that they fulfill their promise they've enlisted SkyDox to make it possible.
Managing Big Data for Human Rights
The enterprise as it turns out aren’t the only ones trying to better organize their information in an effort to optimize how it can be found, searched and leveraged by consumer audiences.
During the session, Big Data and Document Management: Managing Your Content, Mr. Gilbertson was joined by Josh Hunter, Head of the IT Department at the European Court of Human Rights to talk about how the European Court of Human Rights enabled the search and access of more than 90,000 documents on its website -- and enjoyed more visitor retention, as a result.
The European Court of Human Rights is an international court set up in 1959 and rules on individual or State applications alleging violations of the civil and political rights set out in the European Convention on Human Rights. Because many of the cases on which it rules affect underserved citizens providing access to its documents needs to transcend the desktop.
Within underserved populations, mobility reigns. Smartphones are more readily available. According to the Wireless Reach Initiative, more than 80 percent of the world’s population lives within the reach of a mobile phone signal, making mobile phones a unique and powerful tool for delivering products and services to poor, rural communities.
As a result, by collaborating with SkyDox, The ECHR has been able to effectively enable its millions of visitors to search for and access more than 90,000 documents on its website within seconds of being published.
A Search Platform Comes Together
Built using Microsoft FAST Search Server, as well as jQuery and Bootstrap, ECHR needed a platform that could seamlessly connect all the different layers. Keeping the user interface consumer friendly was also very important. ECHR wanted to integrate the popular and easy to navigate elements found in iTunes and Amazon, among others.
What the ECHR Search Portal results currently look like
Slated to launch on June 25, we caught a sneak peak of the new search platform which loaded rapidly over the conference WiFi. The video shows a very preliminary view of the platform. Screenshots are forthcoming as we know that the video quality is lacking. However, Mr. Hunter walks us through the refiners used to bring users closer to the exact results they need.
In addition, the new search platform is equipped for social sharing, allowing users to email, share and create RSS feeds from their customized search results.
We can understand why SkyDox is highlighting ECHR as a prominent case study. It isn't so much that the volume of information to be indexed, tagged and refined is overwhelming. It's the fact that SkyDox is able to add powerful cloud enabled file sharing and collaboration features to any document in any environment.