In April, Moxie Software released its Collaboration Spaces technology for free, a social activity and workflow tool that works to connnect employees, customers and partners in one place. This week, they announced a new native app for iPhone and Android devices of its Collaboration Spaces.
Moxie Goes Mobile
Now users on the go can access Collaboration Spaces from their mobile devices. The new mobile app was specifically developed to provide a comprehensive social experience and offers a plethora of rich functionality, like being able to:
- Find and connect with people via email, phone directly from the app;
- Share status updates (micro-blogging) and view updates on activity streams;
- Search and browse all content, groups and people;
- Upload photos and videos from mobile devices; and
- Preview documents stored on Collaboration Spaces.
The mobile app is scheduled for general availability through Apple and Google Play by end the of the month, while a mobile-optimized browser experience for Blackberry and Windows devices will be made available later this year.
Join the Moxie Community
They’re also using the new app as an opportunity to unveil Moxie Community, an online group designed to facilitate customer engagement. Within the new community, customers can access tutorials, webinars, best practices, use cases, and peer-to-peer engagement.
Because Moxie knows a thing or two about knowledge sharing, their own is built upon best practices and customer experiences. Prior to launch Moxie Community, its community manager Megan Murray, who is also Moxie Software’s director of collaboration strategy, spoke with existing customers to better understand their challenges and to incorporate their feedback into the community. In a blog post, she outlines the goals of the community, among which are to build relationship and respond to customer needs. As it evolves, she and her team will be measuring everything to ensure that its engaging customers effectively.
Whether it’s through the app or the new community, Moxie is making it easy to stay connected and are never far from the people and knowledge you need to deliver results efficiently.