So much news in just the past week: WebDAM joins Shutterstock, Vizify joins Yahoo, new features come to Evoq Social, an e-commerce package comes to Silverpop and Citrix opens up video for remote support.
Shutterstock Buys WebDAM
The acquisition is intended to support Shutterstock's business with large enterprises, which make up a large portion of WebDAM's customers, including Intel, Salesforce and GE.
The San Mateo, California-based WebDAM will continue to be led by its co-founders, Jody Vandergriff and Steve Rabkin. It will remain a separate brand.
Your Graphical Life Comes to Yahoo
Yahoo continued its buying spree this week. Vizify, a social media data startup, announced Wednesday that it had been acquired by the technology giant. No details of the deal were made public.
Vizify says its technology helps make "the information that we all consume and create every day into something more beautiful and personal" by creating a more visual representation. A user's biographical information can be presented as a Graphical Bio. Twitter sent images and breakdowns of social data – like the times you tweeted – can be presented as a Twitter video, and information, such as "my obsessions," can be shown as illustrated Cards.
Vizify, founded in 2011, said it will be sunsetting its service for existing "bioholders" and will not be accepting new signups.
New Features for Evoq Social
Speaking of social, DNN has released a new version of its Evoq Social online community solution.
New features include enhanced group capabilities. Group Spaces provides new tools for group managers to invite members to join or to discover new groups. The new Group Directory enables searching, tagging and moderation functions that have existed in the general Evoq Social, and are now integrated with the application's game mechanics engine.
Other revisions include streamlined community management and blog authoring and the ability for unauthenticated users to easily post a comment.
The new Evoq Social Group Directory
An E-Commerce Solution from Silverpop
Marketing automation provider Silverpop has released a packaged solution for e-commerce, the first in a series of industry-specific offerings.
Purchase Insights offers info about the impact on revenue and orders from email and multi-touch campaigns. With Engagement Insights, the platform's scoring functionality is used to measure such customer lifecycle metrics as engagement levels, how likely engaged customers are to make a purchase, and lifetime value.
An E-Commerce Connector, offered through a partnership with retention automation platform Windsor Circle, provides integration between Silverpop and a variety of e-commerce platforms, including Shopify and ChannelAdvisor. Additionally, E-Commerce Campaigns now provide turnkey campaigns that include loyalty and win-back messaging templates.
E-commerce Engagement Insights, from Silverpop
Citrix Launches Video for Remote Support
Remote support can be a great thing, when it helps. But sometimes conversation or screen sharing is not enough.
To help resolve this dilemma, Citrix has launched its SeeIt video communications for GoToAssist IT Support.
End users can set up a one-way video stream from their Android phone, and then continue to talk to tech support while they're showing what the problem is. In a demonstration video, Citrix shows the feature being employed through a user's smartphone as he attempts to set up a router. The company touts such use cases as self-fixing a cable TV problem or dealing with a minor auto issue.
A year ago, Amazon introduced a similar service called MayDay through Kindle Fire. Citrix notes that its SeeIt service is designed for any industry or Android device.
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