This month we focus on the mobile customer experience. It's a topic that is discussed everywhere from the boardroom to the water cooler. While many organizations think mobile is a key channel for their online customer experience strategy, there are still a number of challenges that prevent them from being successful.
We want to know:
Our poll is open until May 29th, when we'll pull the results together and provide you with a look at the biggest challenges organizations face with their mobile strategies today. Vote now to help us get the process started.
While you are waiting for the results, check out some of our expert views on the topic of mobile customer experience.