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the Free CMSWire NewsletterAt the end of 2010, it is hard to make any simple analysis of document management in the enterprise. By its nature, it is closely related to enterprise content management and as a result reflects many of the problems afflicting the ECM industry.
The State of the ECM Industry
In September AIIM’s State of the ECM Industry gave some insight into the condition of document management at the moment. The first thing that the report notes is that the management of content across enterprises is still, to a large extent, chaotic and disorganized, but that there has been a considerable improvement from last year, and many enterprises have finally seen the writing on the repository walls.
Taking document management and records management together, the highest current priorities for ECM activity are implementing electronic records management and managing emails as records, followed by the integration of multiple repositories.
This is not altogether surprising given that 41% are not confident that their electronic information (excluding emails) is accurate, accessible and trustworthy. And to a large extent, we found these are the principal drivers behind much of what is happening in the document management industry at the moment.
Here we present 10 of the top document management moments of 2010, some of which reflect those trends, some which don’t.
You may agree, or disagree, with their inclusion here, but you can’t deny their interest. Let us know what you think and maybe we’ll have a look at a revised list in early 2011.
1. Google (Finally) Opens Docs to Document Management
In January, Google Docs took the next step towards becoming a true document management system. Google announced that it would start rolling out the ability for users to store documents of any file type within the system. And you won't have to convert your files to do it.
This follows the announcement of shared folders in Google Docs. Not the rumored GDrive, but it enables users upload any file at all — as long as it's less than 250MB —- to Google Docs and securely share it.
Maybe functionality-wise not a massive addition to the world of document management, but in terms of where Google is taking Google Docs, very interesting. Subsequent releases of over the year bore this out.
2. Xerox Finalizes ACS Buy-out
This is the first of two major plays by Xerox in the document management space this year. The acquisition by Xerox of business process outsourcing giant ACS has been given final approval after a majority of shareholders from both companies gave the go-ahead.
While the financial details of the deal were not made public at the time of the original announcement in September of 2009, we reported that overall it was a US$ 6.4 billion cash deal. It created a US$ 22 billion global enterprise for document management technology and business process management.
3. Document Management and SharePoint 2010
Between February and April we ran three feature pieces on document management in the new SharePoint 2010 that clearly struck a chord with a large number of readers.
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