While document management, and more generally enterprise content management, have made strides in the past year, many companies are still fighting to management their content. Oracle has improved its document management capabilities by upgrading Documaker for insurance.

Document Management Prioritized

If you missed it last week, the State of the ECM industry provides a lot of food for thought for those working in document management. The overall findings of the AIIM (news, site) research shows that enterprises are still battling ‘content chaos’. For document management, two principal findings stand out.

They include the fact that enterprises, on the document management front, have identified two major priorities for the coming year:

  1. Implementing an electronic records management system
  2. Managing emails as records, followed by the integration of multiple repositories.

Given that 41% of companies surveyed said that they were not confident that their electronic information (excluding emails) is accurate, accessible and trustworthy and 56% said that there were not confident that the emails documenting staff commitments and obligations are recorded, complete and retrievable, it’s not a huge surprise.

Document management as a SaaS is also an emerging trend with the numbers of enterprises taking this route in the next 18 months set to double from 6% to 12%. Records management as SaaS is also set to rise from 2% to 6% over the same period, and email management from 4% to 6%.

If you’re interested in reading the entire report, you can download it free from the AIIM website after registering.

Oracle Enhances Insurance Document Management

Oracle (news, site) has just upgraded its Oracle Documaker 11.5, the latest version of the company’s document automation solution for the insurance industry, with over 90 new enhancements.

A key new feature of Oracle Documaker 11.5 -- a plug-in for Microsoft Word for authoring -- enables business users to easily create content using familiar software, while the IT department can still leverage the power of the Documaker Studio design tool to maintain these documents.

One of the principal advantages is that Oracle Documaker can be easily adapted to meet changing compliance regulations, or produce rich communications to support new products. Other key features include:

  • Improved rich media output via Web or e-mail for better printing
  • Easy migration from legacy systems with new migration tools
  • Automated enterprise-wide design, production and multi-channel distribution of a broad array of customer-facing insurance documents

Xerox Starts Pushing ACS

When Xerox closed the deal on ACS earlier this year, everyone knew that the US $6.4 billion deal would add business process management to Xerox’s (news, site) already considerable document management portfolio, but details were sketchy on what it would do with ACS in the short term.

This week, it unveiled one of those things with the launch of an ACS enterprise service for both private and public clouds using an on-demand delivery model.

Designed to support the Vblock infrastructure package, a virtualized data center developed by Cisco EMC and VMware, Xerox said the ACS Enterprise Cloud solution would extend the ACS Management Platform and ultimately speed the deployment of standardized business applications from the cloud.

The ACS Management Platform adds cloud-catered functionality such as self-service provisioning, role-based access controls, automated OS and middleware configuration.

On the BPM side of its business, ACS has also announced that it is to buy ExcellerateHRO (EHRO), a global benefits administration and relocation services provider, from Hewlett-Packard (news, site).

The purchase of EHRO sets-up ACS as one of the world's single largest pension administrators and consolidates its position in the outsourced health, welfare and relocation services.

The acquisition of EHRO broadens ACS access to new industries and markets, allowing the company to introduce its proprietary technology platform and business processes to an expanding marketplace.

Androids Offers Mobile PDF Support

Here’s something that should make Android (news, site) mobile appliances a lot more attractive to those working with large documents. Adobe (news, site) has just announced that it has made Adobe Reader available for the Android Market.

This new Android app comes with multi-touch gestures, like pinch-and-zoom, as well as double-tap-zoom, flick-scrolling and panning. Adobe has also added a 'reflow' mode, which will take text-heavy documents with wide margins and automatically wrap the content for easy viewing on smaller screens.

According to NPD Group, the US consumer research company, unit sales for Android OS smartphones ranked second among all smartphone OS handsets sold in the U.S. in the first quarter of 2010. BlackBerry OS and the Android OS ranked first and second respectively.

Adobe Reader for Android handsets can be downloaded for free from Adobe. As of now, the app lends support to Motorola Droid, Motorola Milestone and Google Nexus One.

O3Spaces Add CMIS Support

You may remember Dutch-based O3Spaces released v3 (news , site) of its document management system, which it claimed was a real and viable alternative to SharePoint.

Well it has just upgraded the same system to v3.2, which is says improves connectivity by offering CMIS support, extendibility, document processing and workflow.

The new version, the company says, incorporates extensions of existing features such as template-management for Microsoft Office and new rules logic to provide automated document conversion.

A new end user feature is the document preview functionality, which enables a broad range of document types to be viewed and navigated without the need to download.

Like the previous version, it is available in two editions -- Express and Enterprise -- with the Enterprise edition providing a fully functioning document management environment out-of-the-box. Both can be purchased as a SaaS, or for on-site installation