While document management, and more generally enterprise content management, have made strides in the past year, many companies are still fighting to management their content. Oracle has improved its document management capabilities by upgrading Documaker for insurance.
Document Management Prioritized
If you missed it last week, the State of the ECM industry provides a lot of food for thought for those working in document management. The overall findings of the AIIM (news, site) research shows that enterprises are still battling ‘content chaos’. For document management, two principal findings stand out.
They include the fact that enterprises, on the document management front, have identified two major priorities for the coming year:
- Implementing an electronic records management system
- Managing emails as records, followed by the integration of multiple repositories.
Given that 41% of companies surveyed said that they were not confident that their electronic information (excluding emails) is accurate, accessible and trustworthy and 56% said that there were not confident that the emails documenting staff commitments and obligations are recorded, complete and retrievable, it’s not a huge surprise.
Document management as a SaaS is also an emerging trend with the numbers of enterprises taking this route in the next 18 months set to double from 6% to 12%. Records management as SaaS is also set to rise from 2% to 6% over the same period, and email management from 4% to 6%.
If you’re interested in reading the entire report, you can download it free from the AIIM website after registering.
Oracle Enhances Insurance Document Management
Oracle (news, site) has just upgraded its Oracle Documaker 11.5, the latest version of the company’s document automation solution for the insurance industry, with over 90 new enhancements.
A key new feature of Oracle Documaker 11.5 — a plug-in for Microsoft Word for authoring — enables business users to easily create content using familiar software, while the IT department can still leverage the power of the Documaker Studio design tool to maintain these documents.
One of the principal advantages is that Oracle Documaker can be easily adapted to meet changing compliance regulations, or produce rich communications to support new products. Other key features include:
- Improved rich media output via Web or e-mail for better printing
- Easy migration from legacy systems with new migration tools
- Automated enterprise-wide design, production and multi-channel distribution of a broad array of customer-facing insurance documents
Xerox Starts Pushing ACS
When Xerox closed the deal on ACS earlier this year, everyone knew that the US $6.4 billion deal would add business process management to Xerox’s (news, site) already considerable document management portfolio, but details were sketchy on what it would do with ACS in the short term.
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