Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Document Management Roll-up: Dell Gets Into Document Management, Alfresco Offers Content Migration

While Lexmark announced last week that it was moving into the Enterprise CMS space with the acquisition of Perceptive, Dell continues its move into the managed services market by adding document management to its printers. Alfresco is also making moves by making content migration to its ECM easier than ever.

Dell Adds DM To Print Services

It may be that something is stirring in the managed print services space. You may know that last week MFP giant Lexmark announced that it was buying Perceptive Software in a move to get into the enterprise content management market.

In what is probably an unrelated move, Dell (news, site) is extending the reach of its printers too, by adding document management features in what is an attempt to establish a foothold in the managed print services market.

The new document management software will be specific to verticals like education, healthcare and legal and expands the MFP functionality by enabling the system to place scanned documents in designated folders, or transforming the scanned documents into forms.

As an example, the company cites its Healthcare Print Station printers, which will now scan documents and place the scanned data inside electronic medical records. Using the forms functions, prescriptions can be sent directly to pharmacies.

Developed using Java, the software is embedded directly into the MFPs. Dell said it would also be developing and expanding the new features to reach a larger number of verticals in the future.

Earlier this year, Dell had indicated that it would be moving into the managed services market in response to the growing amount of data in organizations. However, it’s more likely that it did so to prevent either Xerox (news, site) or HP (news, site) from taking control of that market before Dell even got a chance to enter it.

This would have been particularly pressing concern after Xerox’s completion of the ACS deal earlier this year, which saw Xerox taking a leading role in the business process outsourcing market.

Alfresco Offers Content Migration

For companies that have, or are thinking of deploying Alfresco’s (news, site) enterprise content management system but are concerned about moving documents or other content from legacy systems into it, Alfresco has just announced a new content migration service.

While Alfresco Migration Services will be made available for a variety of legacy and proprietary ECM solutions, the services will initially be offered for organizations seeking to migrate from EMC Documentum and Microsoft SharePoint to Alfresco Enterprise.

The new services have been developed by EntropySoft (news, site) and offers the first scalable and fully-flexible ETL (Extraction, Transform and Load) products for unstructured content, while the content transfers can be on-demand or time-scheduled, and can be done either on-premise or with a cloud repository.

 

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