Heading into the holiday season and things are slowing down. But there are still some gems like SpringCM’s problems with Salesforce, Xerox’s progress in the MFP space, the iPad version of Microsoft’s OneNote productivity app, HP research that finds enterprises are not protecting documents and Mike Doane on effective taxonomies for documents in SharePoint 2010.
SpringCM’s Problems With Salesforce
This week, we found out that, according to SpringCM, Salesforce has a problem with document management.
While SpringCM has an interest in there being a problem in Salesforce -- it offers better document management for users of Salesforce -- the fact remains that SpringCM really seems to have hit on something.
The problem was identified during internal research carried out by SpringCM of Salesforce customers and corroborated by a further informal survey carried out at Dreamforce 2011 or Cloudforce NYC in November.
Roger Bottum, VP of Marketing with SpringCM, told CMSWire that the problem did not subtract from the value of Salesforce CRM, but rather indicates the need for added document management functionality across the system.
Xerox Progresses in MFP Market
With the announcement by Ursula Burns last year that Xerox was going to spend a lot of time (and money probably) building up Xerox’s document management software business, many wondered whether this would affect their print services and MFP business.
Seems not. Xerox remains the worldwide leader in managed print services, a according to Gartner, which also said that the MPS market experienced double-digit growth in 2010.
The company has made considerable gains across the MFP market in everything from small businesses to large enterprises.
Xerox was ranked by Gartner as the biggest market player with 33% of MPS revenues in 2010. It positioned Xerox in the Leaders Quadrant of the 2011 Magic Quadrant for MPS Worldwide earlier in the year.
Microsoft’s OneNote iPad App
Microsoft has also been busy this week and has released a native iPad version of the company's OneNote productivity app. It has also released an update to its existing iPhone counterpart.
The note-taking app enables users to create and edit documents on Apple's tablet, syncing them across devices via the cloud across Microsoft's SkyDrive.
However, OneNote goes beyond text entry by offering checkboxes and bulleted items for the creation of to-do lists, and photos can also be imported from the iOS camera
Microsoft has also added a new tabbed interface, along with expanded language support.
HP, Document Security
Despite all the warnings, many companies are still failing to adequately manage user privileges and protect sensitive data and documents, according to a study from HP and the Ponemon Institute.
The survey, which polled IT administrators from 13 countries including the UK, US, Germany and France, found that more than half allow access privileges beyond what is needed for their users' current roles with the company.
Among those employees who are given access to sensitive information, abuse of privilege is rampant. Some 63% of those surveyed reported that curiosity has driven privileged users to access sensitive or confidential data.
Additionally, the study found that few companies have systems in place to adequately manage and view how user privileges are assigned and how they are used.
Many respondents claimed to have well-defined policies for individuals with privileged access rights to specific IT systems. However, almost 40% were unsure about enterprise-wide visibility into specific rights, or whether those with privileged access rights met compliance policies.
Document Taxonomies in SharePoint 2010
Mike Doane of Term Management continued his exploration of taxonomy and SharePoint this week with a look at the importance of taxonomy for documents in SharePoint 2010.
In this week’s post, he looks at how everyone across an enterprise can contribute to strong metadata in SharePoint 2010, and how employee-generated tags or folksonomies can help an organization's taxonomist build strong access points to assets in SharePoint 2010. If you’re using SharePoint 2010, it definitely worth a look.