There have been a number of new releases this week in document management, including OpenText’s customer communication management system that offers tight Microsoft integration. Xerox has also been busy with the release of ConnectKey, Novell securer’s document with new security measures, and the German national postal service enters the world of mobile apps.
OpenText’s StreamServe v5.6
OpenText has been busy this week with a new version of StreamServe 5.6 that will enable user’s to manage their enterprise documents better by offering tighter integration with other OpenText enterprise information management solutions.
StreamServe 5.6, which OpenText describes as a customer communications management (CCM) system, also offers tighter integration with Microsoft Word documents and HTML giving document authors better marketing capabilities to optimize business impact.
According to OpenText, StreamServe will enable organizations to make billing statements and other forms of customer communications more engaging and relevant, although how you make billing more relevant is not exactly clear.
However, this is not about billing, or any other individual documents. According to OpenText, v5.6 offers users the ability to configure entire marketing campaigns by integration with the many different elements of OpenText’s EIM, or in Microsoft Word, while staying within the parameters of their corporate guidelines.
OpenText's CCM products are part of the OpenText Customer Experience Management (CXM) suite of solutions and one of the foundational pillars of the EIM strategy OpenText outlined last year. It’s available now.
Xerox has also been expanding its document management abilities recently with the introduction of ConnectKey, a new software system that is embedded in its multifunction printers and designed for the mobile enterprise.
According to Xerox, 16 ConnectKey enabled MFPs will make use of security developed by McAfee that will allow the secure development of BYOD (Bring-Your-Own-Devices) through ConnnectKey’s API.
Using Xerox partners, systems integrators and resellers can develop and embed apps on the MFPs with no additional software requirements.
Through the MFP as a secure hub, ConnectKey’s features include the ability to scan and upload documents to cloud repositories, send business-critical documents directly into workflow processes and print securely and easily from any mobile device,” said Douraid Zaghouani, president, Channel Partner Operations, Xerox.
Some of the new features include:
- Standard apps or build-your-own:
- Cloud access
- Connect to SharePoint
- Easy IT integration
- Print from anywhere