Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Enterprise 2.0, Enterprise Collobration News & Articles

Mindjet for Enterprise Launch Targets Businesses

mindjet_logo_2010.jpgMindjet has rolled its most powerful products into one comprehensive solution for growing businesses.

Dachis Group Releases Employee Insights: Is Employee Advocacy the Next Big Thing in Social Marketing?

Social marketing is expanding beyond the social media and marketing teams as many companies embrace the concept “employee advocates.” Unless you are in a circle of social media gurus or happen to be one, you might not be aware of this new trend of leveraging employee advocates to promote a brand. However, it seems to be taking root, and social media solution provider Dachis Group has announced a tool that makes it easier to do.

Put Down the Slides, Pick Up a Tablet, Occupy a Meeting

With so many disruptive technologies emerging in the marketplace, why are there still so many aspects of business life that seem to be immune to them? Movie theaters are designing sections exclusively for Tweeters, but the office boardroom is still void of tools that can foster collaboration and innovation. In a recent ebook, Alfresco sought to get to the bottom of things.

Microsoft Selling the Windows 8 Experience

win8logo.bmp Windows 8 is a big complicated product, but one that Microsoft hopes will be simple and fun for users to work with. Trying to get that message across has seen several new posts from the company's Windows 8 blog.

Microsoft Launches So.cl - So What?

Facebook’s IPO isn’t the only thing happening in social media. Microsoft has finally launched its experimental  social network, So.cl. The company released details about the network back in December after accidentally leaking the homepage a few months earlier. So.cl is live. Why should anyone care?

HP Expected to Slash 30,000 Jobs This Week

HP Expected to Slash 30,000 Jobs This WeekAs new HP CEO Meg Whitman recovers from her trip to China, where HP introduced 80 products at a two-day conference, rumors of up to 30,000 company layoffs are circulating. HP's commitment to the Chinese market seems clear, whereas its vision for the US remains cloudy, with a chance of unemployment.

Aragon/Spigit's Open Forecast Project Looks to Crowdsource Value of Emerging Technology

Developing a new tech platform? Looking to invest in one? If only there was a way to kick the tires and evaluate its true value in advance. Now there is. Last week, Spigit and Aragon Research launched the Open Forecast Project, a community designed to leverage the power of crowds to accurately size and value emerging technology markets.

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Key Mobility Factors for the Second Half of 2012

shutterstock_90401746.jpg As the divide between personal and work mobile devices erodes, let's take some time to explore some companies and ideas that may drive changes in the mobile world for the rest of 2012.

Mobile CXM: Living in an App Nation on Our Mobile Planet [Infographic]

We are definitely living in a mobile world. Two reports this week highlight the way we’re using our mobile devices, the mobile web and the apps we’re downloading.

What the Facebook IPO Might Tell About Big Data's Value

It’s the eve of Facebook’s IPO and everyone, and I mean everyone, is talking about it.

Buffer Acquires ShareFeed: Will Integrate User Data into Social Media Scheduling Service

Startups are quite adept at turning brands into verbs, or even ordinary verbs into brands. You can now "google" things you want to search for or "tweet" short updates online. Brace yourself for another potential verb that's about to become very popular in the social media scene: buffer

How Social Intranets Are Rescuing the Intranet Vision [SPONSORED]

The Intranet is dead! Long live the Intranet! …so the refrain goes.

The promise of the Intranet was that it was going to liberate content and spread the wealth locked inside information repositories, closed networks, siloed file systems and even physical file cabinets. In many ways Intranets — when done well — have improved life behind the firewall.

However, we are far from the holy grail.

A Forrester Research survey found that just 43% of enterprise employees access an intranet every day. Worse, 35% don’t even use their intranet on a monthly basis.

The fact is that Intranet promises have not been fully realized, and this is exactly where the power of social comes in.

Social Intranets - The Promise

Social Business technology supplies the essential functionality missing from conventional intranets and turns them into the dynamic collaborative environments known as social intranets.

The promise of Social Intranets is to build on the successes of the original Intranet vision, but add these benefits:

  • Open up content creation and curation to the full enterprise, leveraging the wisdom of the crowd
  • Break down the walls between people, groups and departments via tools as simple as the @joesmith reference.
  • Utilize internal social graph intelligence to enhance the relevancy of the intranet experience, improve search results and reduce the time to task completion
  • Efficiently capture ideas and harness the innate innovation found in your workforce, leading to a more robust and streamlined ideation process

To learn more about how these benefits are being realized in practice, you can join the upcoming social intranet panel discussion on May 30th (live and online).

Infographic - Social Intranet
Infographic — The Benefits of a Social Intranet

Join the Social Intranet Best Practices Panel Discusion

On May 30th you can join in for a live, online panel discussion focused on current trends and best practices for designing, implementing and succeeding with a Social Intranet.

Panel members include:

  • Dion Hinchcliffe of the Dachis Group will discuss at a high level, the latest industry research and trends on how leading companies are revamping dusty, soul-sucking intranets, and giving employees a social, collaborative, engaging experience that drives productivity, fosters innovation, and yields staggering results.
  • Tyson Cornell of PricewaterhouseCoopers will dig a level deeper, into the strategies and processes that global enterprises are using to deploy Social Business Software — both to drive business transformation, and to add value to existing communication and information infrastructures.
  • Tiffany LaBanca and Kristen Ritter of News Corporation will round out the panel, sharing a case study of how their company is becoming a social-powered organization. News Corporation's OurNews Social Business Network is changing the way the company communicates, collaborates, and innovates — connecting more than 50 businesses and 15,000 employees on a unified global platform.

If social intranet success is your curiosity or mandate, sign-up for the online panel discussion here

This article was sponsored by Jive Software.

The Social Enterprise: Measuring Business Impact

shutterstock_65176825.jpg Although many businesses agree that enterprise social networking platforms improve knowledge sharing and collaboration, many do not properly track benefits of social to overall business impact and value.

Book Review: Social Media in Business

When I cracked open the e-pages of Steve Nicholls' new book, Social Media in Business, I was immediately hooked, especially when I read this:

"Organizational problems are really cleverly disguised people issues. Social media is a people issue; the technology is the enabler. The attitudes and beliefs of people will be more important than the technical issues."

Those words, in a book targeted at those in the enterprise, are the first CIOs, CTOs, CEOs and others in the C-suite will read (provided the read the preface). It’s refreshing as well as revolutionary. And that’s the point.

Polycom RealPresence Mobile Video CMS Updated With Real-Time Transcoding

Polycom RealPresence Mobile Video CMS Updated With Real-Time Transcoding for iOS, Android DevicesPolycom has announced updates to its RealPresence video content management system, offering secure access to video content for smartphone and tablet users, as well as real-time transcoding for compatibility across various mobile and Web platforms.

How Mobile is Changing Organizational Structures and the Future Workplace

While mobile, cloud, BYOD and other trends are racing into the enterprise, there is a lot written about what these technologies are improving in the enterprise, and how IT has to adjust to deal with these changes. But very few people are writing about how these changes in communication are affecting organizational structures.

Yammer, Badgeville Join to Bring Gamification to Enterprise Social

Yammer and Badgeville have announced an integration that will allow organizations to leverage gamification to drive desirable employee behavior and showcase performance in Yammer’s real-time activity stream.

Say 'No' to Expensive Intranets

shutterstock_77272342.jpg You don’t have to spend a fortune to have a great intranet.

Patently Perplexing: Why Patent Law and Patent Reform are Affecting Everything

Let's play a game! I'll talk about three current trends that span business and technology and you try to guess what is at the heart of all of them. The first one who guesses wins a pat on the back and a deeper level of insight into how our litigious society is stifling both innovation and growth along with spurring a whole new industry.

Zoho Sites Adds Website Building to Already Strong Portfolio

zoho_logo_2010.jpgConsolidated cloud-services system stalwart Zoho has launched a website builder to go along with its suite of other tools for CRM, DAM and mobile apps. Zoho Sites is available now in the Google Apps Marketplace, and the two main levels are a free version, and a US$ 40 per year option for up to six websites.

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