HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

Enterprise 2.0, Social Business & Collobration

Skype-Lync Video Calling Available (For Some)

2014-09-December-Chatting.jpgMicrosoft announced it's rebranding of Lync to Skype for Business to much fanfare last month. This went beyond a rebranding exercise, and involved joining the Lync infrastructure with Skype. The timing of when this would be completed was unclear, aside from a vague promise of sometime in 2015. 

At the end of last week, Microsoft took a major step forward in this project. Users of both platforms can now hold video calls with each other — provided they have the latest version of Skype for Windows and Lync 2013. But not everyone is happy.

The New Chief Officer No One Wants to Meet

2014-30-May-The-Boss.jpgWe've all met him. You know him. He might be a friend. He's not alone. He might even be you.

He's the guy (sometimes gal, but she's more rare) who walks around and talks about how many people need to get canned if the enterprise is ever going to really start moving. Accountability is his creed (or at least your accountability is).

Social ROI = Return on Insanity

Social ROI = Return on InsanityThere’s no way to put this delicately, so I’ll be blunt: quantifying the financial benefits of an enterprise social network is turning your company — and the entire social technology industry — into a three ring circus.  

The ongoing demands of individual executives, archaic software evaluation processes and an obsessive focus on employees as productivity centers instead of human beings have turned collaboration into chaos, and social analytics into a spectator sport. As vendors, consultants and analysts vie for customers and relevancy in the enterprise social networking space, we’ve become elephants that do tricks for peanuts, or tigers that jump through flaming hoops when the ringmaster says it shall be so.

Microsoft Takes Office to the Chrome Store

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Only two weeks after Office landed on iPad and about eight weeks since it made it easy to find through the launch of Office.com, Microsoft is chasing users wherever it can find them — and in this case it's Chrome Web Store, right in the middle of Google’s own stomping ground.

It also appears to have quietly retired its Scroogled campaign.

It would probably be a bit silly to overestimate the real impact of this, given that users were always able to access Office apps through the Office.com in the Chrome browser. But with a new CEO on board, any sign of changes in the way Microsoft is doing business should be paid attention to. 
 

Huddle Cofounder on SharePoint's Mobile Challenges

2014-10-April-McLoughlin.jpgIf Microsoft’s CEO Satya Nadella thought he was doing iPad users a favor by offering them Office support, all he accomplished was opening up a great big can of worms called collaboration, prompting some to argue that SharePoint has had its day.

And while changes to Office don't equate changes to SharePoint, the iPad launch spurred on a broader discussion amongst critics of the faults with SharePoint's mobile collaboration capabilities.

Finally! Office for iPad: Still Want It?

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Let's cut to the chase. Microsoft CEO Satya Nadella’s first press conference since he started 52 days ago was pretty underwhelming.

Yes, he finally announced the launch of Office for iPad, along with the new Enterprise Mobility Suite — surprising just about no one.

But all of those who expected something more from Nadella, like detailed insight about his plans for the company, left disappointed. Aside from discussing his Mobile First, Cloud First strategy and those plans to push all Microsoft customers into the cloud, he didn't say much.

But give him points for being poetic, in person and online. As he noted in a blog post, "As long as human curiosity and ambition drive us to create new things, capture moments and collaborate to get things done, we should expect the world of devices to follow suit."

The Two Most Overlooked Opportunities in Corporate America

"Why should the business pay for that? How will that impact top line revenue?" Although it may have been a while since you asked or have been asked either of these questions at your place of business, I bet you are familiar with them — and just as familiar with the goat rodeos that arrive when the questions are asked.

Webinar Recap: Social Makes Document Sharing 'White Hot'

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Rob Koplowitz remembers it well: that time a decade ago when document management was considered a "non-sexy technology." Thanks to the new emphasis on social business, those days are behind us now.

"Over the course of the last eight years I've been with Forrester, we've seen that completely slip on its head," said Koplowitz, a vice president and principal analyst for the technology research house. "Everything has changed so dramatically."

Koplowitz reviewed the reasons for that change on Feb. 19 in a webinar that also featured Marci Maddox, senior director for product marketing and customer experience management at OpenText.

The 2 Biggest Time Sucks in Corporate America

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"Please shoot me now! I can't do it anymore! Why does everything have to be so slow and painful? There has got to be a better way!" Does this sound familiar? Although it may have been a while since you heard or muttered any of these phrases at work, I would be surprised if you have not heard some similar sense of frustration at your job.

Let's take a look at the greatest "Time Sucks" in corporate America …

HP Shares 4 Emerging Cloud Computing Trends

Cloud computing is growing up. It has matured from an easy solution to a difficult on-premises IT deployments that saved a few bucks of initial capital investment and now, finally, to one of the core elements of an organizations’ IT strategy.

Another One Bites the Dust: RIP Microsoft Exchange Server 2003

Along with Windows XP, life support is running out for Microsoft Exchange Server 2003. If your business is still running this 11-year-old mail, contact and calendar server, prepare to face a black hole when it comes to future problems.

With many businesses already using one of the server's three future generations — and with alternatives like Zimbra, Novell GroupWise and others — what will laggards pick when they finally move on? Cloud-based office solutions are just one appealing option.

Windows XP Users: Time to Move On

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Millions of PC users are still running Microsoft's 13-year old operating system — around 30 percent of all users according to estimates. But with official support ending, it's now time for businesses to upgrade and move on. Despite a recent extension to support for malware, more old PCs are destined to fall by the wayside and suffer from the lack of support from new software.

We look at the positive reasons to move on and your upgrade options, as well as mark the end of a fine operating system.

Prediction for 2014: Enterprise IT Will Learn to Play Left Handed

During 2013, we had a mix of originality and predictability for participants within Enterprise IT. In looking forward to 2014, I could play it safe and predict the inevitable acceleration of known trends (e.g. “APIs Become as Basic as ABCs"). I could also take guilty pleasure by speaking of unspoken and impossible dreams (e.g., "SharePoint Dies and Stays Dead"). Instead, my prediction is this: Enterprise IT will learn to play left-handed.

SharePoint, Yammer, Office 365 Sessions Dominate Microsoft Conference #SPC14

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SharePoint Conference 2014 is just a few months away. The Microsoft-sponsored event runs March 3 through 6 at the Venetian Hotel in Las Vegas. Microsoft is firming up the roster of keynote speakers and setting the agendas for about 200 sessions on the increasingly integrated worlds of SharePoint, Yammer, Office, Office 365 and more.

Marketed as an event to help "connect, reimagine and transform," there will be some 24 inclusive tracks for the four major audiences of IT professionals, developers, executives and power users.

2013 in Review: Intranet Deja Vu All Over Again

Intranet talk appears to be on a three-year hamster wheel in which we have come full circle. So what is it that causes this cycle? It may be caused by the failure of intranet professionals to point to the higher ground  — an integrated and holistic employee experience strategy. Isn't it about time to stop vacillating between concepts that are barely discernible from one another (e.g., ESNs, Intranets, employee portals, etc) and reach for the higher goal?

The IT Executive Holy Grail: Making IT Cool in Your Enterprise

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More than a dozen times in my career — as a consultant or an employee of an Information Technology (IT) department — I've heard the same refrain. Some IT executive would express a desire to "make IT cool."

I always viewed the executives who expressed this as a little misguided, both in the way they framed their objectives and the ways they navigated toward their aim. While I could articulate why they were likely to be unsuccessful, I was never able to offer a viable and easily understood alternative. Until now.

How To Measure the Value of Internal Communications [Infographic]

All month long, we've been investigating the company intranet. We've defined it, considered its relevancy and secrets for strategic success, as well as examined a possible intranet identity crisis. But how do you measure its value — that is, how do you know if your intranet is working? 

Microsoft Sets the Tracks for SharePoint Conference 2014

sharepointconf2014_300.jpg After a break in 2013, attendees can get ready to party in Las Vegas early next year, and study the tracks for some serious sessions as Microsoft pushes all things SharePoint for the enterprise.

The 2014 event's themes are "connect, reimagine and transform" as Microsoft plans for the future of social and business collaboration. Tickets are already on sale.

IBM Makes SoftLayer the Foundation of Cloud Portfolio, Introduces New SaaS Business Services

Big Blue announces a series of steps that build on its SoftLayer acquisition with the release of new cloud-based business services. 

SMB's Swiss Army Knife, Bitrix24, Updates with Google Docs, Mobile CRM, More

Microsoft Office is getting challengers all over the place. This week, Bitrix24 added its name to that roster with an update to its enterprise social network/collaboration suite, that, among other new features, allows non-Office users to work with Office documents online via the Google Docs editor. 

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