Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Enterprise 2.0, Enterprise Collobration News & Articles

Tweet Jam Recap: Social Business is as Social Business Does #socbizchat

At Wednesday’s #socbizchat TweetJam, we discussed the core elements, challenges and opportunities of social business. Lest you think this was just more of the same about how the enterprise needs to embrace collaboration and social engagement to become more successful, you obviously weren’t paying attention.

Social Business Ain't Going Nowhere: The Experts Have Spoken

While the end of February, and with it, CMSWire’s focus on Social Business is drawing to a close, our experts are still going strong sharing their insights into a concept you can’t afford to ignore (if you still are). From the sounds of this past week’s Tweet Jam, there are as many thoughts about what makes a business a social business as there are practitioners, but the consensus is that it's time to stop treating this as a separate entity, and just look at it as the new way we work.

Another phenomena that can't be ignored? Big Data. And don't worry SharePoint, we didn't forget you.

A Week in Google: Motorola's New Boss, Android Updates and Chrome to Get Do Not Track

Google has been a very busy company this week, making moves at the top of its businesses and changes across its wide range of products. You can now edit docs on your Android phone, as the Chrome browser improves its privacy and Google+ features appear across the brand.

Top 10 CMSWire Social Business Articles of 2011

It's Social Business February here at CMSWire and we thought it would be pretty informative to have a look back and give you a rundown of the Top 10 Social Business articles of 2011.

Read on to learn more about social business and how it's changing enterprises…for the better.

SAP Gets Social with Yammer Integration

yammer_logo.gif With Yammer SAP Connector installed, SAP customers can see updates from business suite applications as activity stories in Yammer's Ticker.

Getting Started with Social Business: Building the Culture

In my previous article, we discussed the five key drivers for adopting Social Business. With this follow up,  we will what companies have done who have been most successful in creating an optimal culture for Social Business deployments. By understanding the processes, skillsets and organizational structures associated with business value, we will see how companies have prepared themselves for collaborative success.

SharePoint Gets Kontiki Enterprise Video Platform Through NewsGator Social Sites 2010

One of the collaboration features that didn’t come with the release of SharePoint 2010 was video collaboration and management, but then that’s not really SharePoint’s thing. NewsGator, however, has remedied that by offering Kontiki’s Enterprise Video Platform (EVP) in SharePoint 2010.

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GageIn, Yammer Integrate Social Networking & Business Intelligence

You all know that Yammer is one of the most widely known enterprise social networking tools and that it has been steadily adding new capabilities that offer more than the standard micro-messaging. Today, it adds some much needed social business intelligence through a new partnership with GageIn.

What Matters in Social Business?

There's no doubt that social business has arrived. In three short years, we've adopted this umbrella concept to encompass function-specific concepts like word of mouth marketing, consumer advocacy and Enterprise 2.0. But what exactly is social business?

The Anti-Social Side of Business Email

If you are serious about social business and reducing the technostress on your staff and customers, do yourself a favor and make a commitment to go on an email diet in 2012.

Atlassian Improves Social Collaboration With JIRA 5

After working on it for months, Atlassian has released JIRA 5, which the company says moves the social collaboration platform for production teams up a level with new social features such as mentions, sharing and live activity streams.

Huddle Automatically Syncs Files For Offline Access, Including the iPhone

Huddle offers up some new capabilities that make it easier to work when you are offline or on the go.

Knowledge Management & Social Business: The New World of Work

“The reports of my death are an exaggeration,” the great Mark Twain famously remarked in 1897 upon hearing accounts of his own passing.

I’ve been fascinated by recent posts here on CMSWire assessing the health (or lack thereof) of “knowledge management” and debating whether it is dead, dying or will morph entirely with what most people in the CMSWire community have come to label and know as “social business.”

Gotradelive Builds a Social e-Commerce Network for SMBs

 gotradelive.jpegLast summer, eBay was busy acquiring companies in an effort to put together a developer platform called X.Commerce. While its presence has been muted, its open platform aims to helps merchants and businesses of all sizes to “compete and thrive in a fast-changing world of social, local, mobile and digital driven commerce.” eBay isn’t the only working to make it easier for business to buy, sell or market their services to one another. Enter gotradelive.

CMSWire's February Tweet Jam: Meet the #SocBizChat Panelists

We are only one day away from our February Tweet Jam, so let’s take a moment to look at the questions that will be asked about Social Business and see who our panelists will be who are answering them.

Using Social to Drive Business Value in 6 Easy Steps

As technologists and engineers we love shiny new objects. I'll be the first to admit it's fun to dive right under the covers and see how all the moving parts look and fit together. But it's easy to lose sight of the forest for the trees. This is business, not consumer technology; focusing on the technology too often means losing sight of business outcomes.

Key Steps to Becoming a Social Business

Social networking found its way to being adopted by the masses because it’s powered by them. You don’t need to have an audience, or be famous, or have a well-known brand at the start — but you can start to build a social network by finding people that have similar ideas or interests. But before you crash the social scene, you need to be aware of your environment.

Turning Knowledge into Action: Experts Explore Social Business

This week at CMSWire, the air was charged with Social Business love. Our experts shared different viewpoints on what it takes to create a truly social enterprise and spread a little love for document management. We were reminded the challenges and rewards inherent in innovation and tasked with moving past the pain to reap the benefits of social business. All a good lead up to next Wednesday’s Social Business Tweet Jam — come by and share the love!

Social Media Week 2012: Hashtags, Infographics and Momentum, Oh My #SMW12

 Social Media Week 2012: Hashtags, Infographics and Momentum, Oh My #SMW12In the past few years, there are many events that have been borne out of our digital world. Like "Talk Like a Pirate Day" or Follow Fridays, Social Media Week has become a recognized event, offering a series of activities and conversations around the world (in 21 cities) on emerging trends in social and mobile media across all major industries.

How Social Media and Translation Boost Company Commerce

“Ich bin ein Berliner.”

John F. Kennedy announced this famous phrase in Germany on June 26, 1963. Kennedy’s statement, which translates to “I am a citizen of Berlin,” became a famous symbol for international unity. These days, American businesses could be saying the same thing, but in countries around the world.