Google is promoting more conversation this week with the release of a multiple calls feature in Gmail. Now users can run their mouths on more than one phone call at a time.
Here's how it works: If you’re in a call and need to make a second one, your first call will be put on hold while you speak on the second. You can switch between calls by pressing the “Resume” button, which will automatically put the previous call on hold:
If you receive an incoming call when you're already talking to someone, a notification of the incoming call will appear and from there can choose to accept it or not. If you do accept, the previous call will be put on hold. And speaking of the hold feature, you can now utilize it whether you make a second call or not.
According to Google, the new feature works across all call types (voice, video, and phone); the only restriction is that a maximum of two outgoing calls to physical phones can be placed at once. You can check the Internet giant's official post here.
The VoIP Fight
Google's phone call feature was kicked out roughly a year ago, enabling users to make calls to other Gmail users and regular cell phones and land lines for free (in the U.S. and Canada).
While Gmail has roughly 200 million users worldwide, the Internet giant has reportedly declined to say how many of them are utilizing the Gmail calling feature. In any case, expanding the list of features is timely considering VoIP-y moves from other giants and competitors, such as Facebook and Viber. (If you're not in the know, Facebook -- recently purchased by Microsoft -- integrated Skype for video chat and Viber finally released its Android app this week.)