Further challenging the borders of Enterprise Content Management companies and definitions, Documentum today announced the immediate availability of its Documentum Business Process Management (BPM) solution.
The Documentum BPM solution consists of several new products, including Documentum Business Process Manager, Documentum Business Process Services, Documentum Forms Builder, and the latest version of Documentum's enterprise collaboration solution, Documentum eRoom.
Unique to this offering are Documentum's ability to interactively handle exception events and to respond to inbound XML messaging from disparate enterprise systems.
The new offering integrates the advanced collaboration capabilities in Documentum eRoom with the content management and process control capabilities of the Documentum process engine to deliver the first BPM solution that can provide on-demand collaboration at any step in a structured process. The convergence of these technologies will enable Documentum customers to automate a wider range of processes than ever before, leading to enhanced efficiencies and cost reductions. The Documentum BPM solution also leverages other content services of the Documentum ECM platform, including enterprise content integration and federated discovery, components of the Documentum Virtual Repository solution. Using Documentum BPM with Documentum Virtual Repository, customers can discover and aggregate all content types, from multiple data sources, and integrate the content with existing business processes. In this way, Documentum business processes can integrate users, activities and content both inside and outside of the Documentum repository.
Automating business processes using standards-based Documentum BPM technology offers efficiency gains for customers in addressing both highly structured business processes as well as collaborative, unstructured, content- enabled processes such as new product development and project management. The solution can successfully accelerate processes across all industry applications such as claims processing and loans in financial services to change requests and standard operating procedures (SOPs) in engineering and manufacturing to forms processing for governments, as well as horizontal applications such as web publishing and accounts payable processing.
York International, the largest independent supplier of heating, ventilation, air-conditioning and refrigeration (HVAC&R) systems and solutions in the United States, commented on the new solution: "BPM is directly in line with our current application strategy at York International," said Timothy Fives, Manager of Global Content Solutions at York International. "The ability to interrelate workflows from SAP applications or any applications to Documentum is especially attractive to us."
The Documentum BPM solution is tightly integrated with the Documentum Enterprise Content Management (ECM) platform to invoke all Documentum content services as part of a business process from inside and outside the Documentum platform. The solution integrates seamlessly with processes that span non- Documentum applications such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Product Lifecycle Management (PLM) to enable distributed people, applications and content to be included in the same business process, even when they reside in different locations and repositories. The solution includes:
-- Documentum Business Process Services -- provides universal integration services for business processes to coordinate and collaborate with each other, using open, message-based integration standards such as Java Messaging Services (JMS), Web Services, XML, Java and email for complete automation of enterprise-wide business processes
-- Documentum Business Process Manager -- a visual, drag and drop environment for defining executable business processes within the Documentum environment and beyond, enabling both business and IT users to easily design and model business processes without any custom programming
-- Documentum Forms Builder -- a graphical tool for easy creation of formlets, XML-based electronic forms that end-users can fill out when initiating or participating in a managed business process
-- Documentum ECM platform services that provide the Documentum process engine with capabilities such as distributed workflow, XML processing for messages in XML format, strong auditing and electronic signatures for business processes, as well as the performance, scalability, and business continuity required for enterprise business process management solutions
-- Documentum eRoom -- Documentum's enterprise collaboration solution provides tight integration to Documentum content services and business processes. It can generate collaborative workspaces for unstructured, collaborative processes and for exception handling, escalations or decision- making events that require human interaction
"The Documentum Business Process Management solution leverages Documentum's rich expertise in workflow and XML processing, and reflects our commitment to industry standards," said Dave DeWalt, president of the Documentum software division of EMC Corporation. "By integrating Documentum eRoom, we have differentiated our BPM solution by linking collaboration with structured business processes to address the broad spectrum of processes that our customers face. Organizations across all industries can rely on Documentum to automate both simple and complex business processes."
The Documentum Business Process Management solution is immediately available. For more information, visit: http://www.documentum.com/solutions/bpm.
Documentum, a division of EMC Corporation, provides enterprise content management (ECM) solutions that enable organizations to unite teams, content and associated business processes. Documentum's integrated set of content, compliance and collaboration solutions support the way people work, from initial discussion and planning through design, production, marketing, sales, service and corporate administration. With a single platform, Documentum enables people to collaboratively create, manage, deliver and archive the content that drives business operations, from documents and discussions to email, Web pages, records and rich media. The Documentum platform makes it possible for companies to distribute all of this content in multiple languages, across internal and external systems, applications and user communities. As a result, Documentum's customers, which include thousands of the world's most successful organizations, harness corporate knowledge, accelerate time to market, increase customer satisfaction, enhance supply chain efficiencies and reduce operating costs, improving their overall competitive advantage. For more information, visit Documentum on the Web at http://www.documentum.com