Customer Experience Management (CXM), Information Management, Social Business
 
 
 

EMC to Offer Content-Enabled Solutions to Work Effectively, Faster

EMC Releases Case Mgt Framework, Other UpdatesIf you are hanging out at the AIIM Conference the next few days, you are going to hear some interesting news and announcements from EMC (news, site). Along with some revealing research conducted by the Economist Intelligence Unit, sponsored by EMC, on the impact and importance of organizational agility, EMC is also announcing some new solutions designed to help customers work smarter.

New and Updated Solutions

EMC has announced a couple of new and updated solutions positioned to enable enterprises the ability to quickly deploy content-enabled applications.

A New Case Management Framework

The EMC Documentum Case Management Solution Framework is a framework that provides the ability for a group of people to work on a case systematically and effectively combining content data, policies and rules, and processes.

The framework is a set of pre-configured technologies that include:

  • Content management
  • Collaboration
  • Business Process Management
  • Document Capture
  • Constituent Communications (Customer Communications Management)

The Case Management Framework is a foundation environment built on a services platform (SOA). This means it can easily snap into other environments and applications.

The framework is about configuration, not coding and bundles the technologies with a number of best practices for building and deploying case management solutions.

Included as best practices are:

  • RAD and Deployment: tutorial and sample applications designed to provide developers with a blueprint they can quickly replicate reducing the amount of time required to get a solution up and running
  • Rapid Composition Development: Help reduce project risks that come with longer development cycle times and increased costs.

New Version of ApplicationXtender

ApplicationXtender is not a new solution for EMC. Designed for the departmental market, the latest version of ApplicationXtender, version 6.0, is an instant document management solution that helps to capture, index, retrieve and route documents through workflows. There is also a retention module for both documents and images.

This solution is built for the non-technical user who needs to accelerate business processes around documents, but can't afford an enterprise level solution. The ApplicationXtender is built on Microsoft .NET and integrates with MS Office.

EMC SD of Content Management and Archiving, Chris Preston, says they used the .NET platform because this is what most departments use for an environment today. EMC wanted to provide a solution that would leverage the tools and capabilities already available.

Increased CMIS Support

Also being announced today is EMC's proof of its support for the CMIS specification. Examples of integration with both Alfresco and Nuxeo Enterprise Content Management are provided.

The Importance of Organizational Agility

EMC sponsored research by the Economist Intelligence Unit that examined business agility in this tough economy. Called Organizational Agility: How Businesses Can Survive and Thrive in Turbulent Times, the report reveals some interesting findings on how business need to be agile, but seem to have trouble moving in this direction.

The research was conducted with 300 senior executives from organizations around the world. Some findings of the research included:

 

Continue reading this article:

 
 
Useful article?
  Email It      

Related Articles:
Tags: , , , , , , ,
 
 
 

Featured Events  View all | Add event | feed RSS

Who's Hiring?  View all | Post a job | feed RSS


 
Are you hiring?    Post your job today ($45 for 45 days)!