Customer Experience Management (CXM), Information Management, Social Business
 
 
 

EMCs Latest Roadmap for Content Management

EMC enterprise content management XML store

At the EMC World conference in Vegas, EMC unveiled their latest plans and roadmap for content management and collaboration including tighter integration of new products with the Documentum platform and a new SaaS model designed for SMBs. It sounds like a very busy year ahead for these folks, almost too busy.

Mark Lewis, EMC president of the Content Management and Archiving Division, discussed four solution areas where EMC has been working away at new products and services.

Transactional Content Management

Transactional content management is becoming very popular these days as vendors are working harder to integrate business processes and content management processes particularly in regards to processing in the insurance, financial and order management sectors.

With the acquisition of Captiva in 2005 and Document Sciences this year, EMC believes it is at the forefront of the industry for transactional content management. As such, they will be offering some enhancements to existing products and a number of new products that demonstration their capabilities in this area.

  • Advanced Forms Capturing: EMC has plans to deliver advanced forms capturing abilities that will enable organizations to get more out of their forms.
  • Documentum TaskSpace 6.5: A new, improved user interface will come in the third quarter.
  • Business Activity Monitoring: EMC's BAM product will be integrated with Documentum.
  • Captiva - Next Generation: They call it Project Athena. It's the next generation of data capturing technology and little bit of SOA all integrated with the Documentum ECM platform.

Information Compliance

Another hot topic for the enterprise content management industry, information compliance includes things like discovery, e-discovery, compliance, archiving and data retention.

  • Documentum Archive: EMC will merge Records Management and Archiving into a single platform. The Documentum Archive will support the archiving of email, files and database information. They call it the next generation of EmailXtender — which is not going away with this new product.
  • Federated Retention Services: The Federated Retention Services will help set data retention policies on information inside and outside of Documentum.
  • Project Janus - email archiving: EMC refers to Project Janus as the “next-generation of email archiving” for Exchange and Lotus Notes. It will provide the ability to archive and discover emails using a connector to the Documentum platform.

Knowledge Worker Solutions

Not that 'Knowledge Worker' is an incorrect term for these types of capabilities, but we're much more use to hearing Enterprise 2.0. Is EMC trying to distinguish itself from all the other vendors by using a different term?

 

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