Forrester: SharePoint, On Its Own, Isn't Cut Out for BPM

By Barb Mosher (@barbmosher) Apr 8, 2010

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Forrester: SharePoint Isn't Cut Out for BPM SharePoint is many things to many people, including Microsoft. But there are some things it just really shouldn't do on its own. And Business Process Management is one of them.

SharePoint as a Platform

Yes, we know that SharePoint (news, site) is a platform. And we know that the key use for it is business collaboration. But being a platform typically means you can extend and/or build onto it to do many different things.

One of those other things appears to be business process management. In a recent report, entitled SharePoint and BPM — Finding The Sweet Spot, Forrester (news, site) dives into how SharePoint has been extended to support BPM and where it has fallen short of being the solution most organizations typically need.

While SharePoint makes simple workflows easy to create, on its own it is not suitable for business process applications. A rich BPM experience is available using the SharePoint platform, but this will require the use of partner products to achieve optimum results.

And that is the gist of this research paper. Yes, you can try to build business process applications on top of SharePoint. No, you will probably not be satisfied with the results, unless you have integrated a third party BPM product.

Why Not SharePoint for BPM?

Forrester offers several reasons why SharePoint offers limited features for BPM, including:

Out of the box, SharePoint processes are simple, so you can't create seamless business processes without a lot of custom coding.
Yes, to build a real business process application, there's a lot of custom coding you will have to do and that of course takes time, costs money and introduces a number of problems related to the flexibility of the application.
Site collections, while great for helping organize content and information, can be a major problem when developing business processes that cross organizational boundaries.
Governance issues rear their ugly head in this instance as well. A well-governed SharePoint implementation will go a long way towards supporting effective business process apps. Unfortunately Forrester tell us that organizations still have a ways to go in this area.

The big culprit that limits SharePoint for BPM solutions is its underlying architecture. SharePoint uses Windows Workflow Foundation (WP), which supports only two process patterns: sequence and machine state. This results in SharePoint working best on the procedural end of the process spectrum, while most SharePoint deployments are focused on on the opposite end — as practices:

SharePoint and Business Processes

Partners Can Provide Added Capabilities

Forrester points out that because SharePoint can only offer procedural-based processes without a ton of complex coding, it can't easily offer the ability to adapt processes to handle the exceptions that would be required in typical SharePoint implementations.