Customer Experience Management (CXM), Information Management, Social Business
 
 
 

GRC Roll-up: Compliance Looses Out To BPM, Web Browsers Have Fingerprints

There’s always a lot to chew on in the AIIM annual State of the ECM Industry and from a compliance perspective this year is no different. While compliance is losing out to BPM as a adoption driver, we can’t seem to get enough of risk management solutions.

BPM Prioritized Over Compliance

Compliance covers a wide range of issues and an even wider range of industries so it is not surprising that the proper management of content and records within an enterprise is a priority in the current regulatory climate.

However, the recently published State of the  ECM Induestry report from AIIM (news, site) shows that compliance concerns over the past 12 months are not as much to do with regulatory issues as they used to be. Now the primary compliance driver for enterprise content management system adoption is concern over litigation around customer and supplier contracts.

It is only after that when concerns about statutory financial reporting is mentioned, while compliance as a general driver has fallen down the list. Optimizing business processes is considered twice as important as compliance issues.

It may be that the reason for this is that in the regulatory frenzy in mid-decade many companies looked after those issues then, but given that the deployment of records management systems is currently the main priority of many companies, this doesn’t seem likely.

There is a whole load of issues to chew over in this year’s report including:

  • 41% of companies are not confident that their electronic information (excluding emails) is “accurate, accessible, and trustworthy".
  • 56% are not confident that emails related to documenting commitments and obligations made by their staff are recorded, complete and retrievable.
  • The highest current priorities for ECM activity are “implementing electronic records management” and “managing emails as records,” followed by “integration of multiple repositories”.

Well worth downloading, especially as it’s free on the AIIM website once you register

Web Browsers Leave ‘Fingerprints’

If you think that the privacy option on your browser is going to keep your web activities private, then you need to think again. New research by the Electronic Frontier Foundation (EFF) has found that an overwhelming majority of web browsers have unique signatures — creating identifiable "fingerprints" that could be used to track you as you surf the Internet.

The findings were the result of an experiment EFF conducted with volunteers who visited the website http://panopticlick.eff.org/.

Anonymously logging the configuration and version information, operating system, browser and browser plug-ins, the website compared the information with nearly a million other visitors. The data showed that 84% of configurations and combinations were unique, while those using Flash or Java plug-ins were 94% unique and trackable.

The study found that overall, no matter what you do, it is difficult to reconfigure your browser to make it less identifiable. The best solution for web users may be to insist that new privacy protections be built into the browsers themselves, EFF said.

 

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