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How to Put Email in Its Place, Make it Useful
We are in information overload. And email is one of our worst enemies as much as it's our closest friend.
If we are bad at organizing email for personal use, it's that much worse at the organization level. The basic scenario is often that knowledge exists in the archives, but when it's needed at a later date, employees often end up foraging unsuccessfully for it, then recreating it.
What to do? MarkLogic (news, site) offers a solution designed to turn email into a knowledge asset. It's called MarkMail (see public demo) and it is an enterprise infrastructure tool that can help your org transform the way you do e-mail archiving, e-mail search and email-based knowledge management.
The MarkLogic team is laying out the details this week during a webinar entitled Reducing Information Overload: Turn Email into an Asset.
The event is this Thursday, April 30th at 2pm EDT / 11am PDT. Register now to learn more.
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Yes yes yes - but what about being to manage the next actions you have to DO as a result of using email technology? Filing away is one thing (folders are where emails go to die remember), but the focus should not be on folders, but on your calender and your taskpad. Triage the mail out of your Inbox and into your daily planner (calendar / taskpad) using the 4Ds - Ditch, Deal, Delegate, Decide'.
http://look-see.orla.org
@Stephen You're thinking about inbox handling, and there's a definite need for innovations there, but MarkMail isn't trying to solve your inbox problem. At any mid to large organization there are way more emails flying around on internal lists or groups than you can have come to your inbox. MarkMail is a way to mine those internal open discussions, either by searching via the MarkMail web interface or by getting an RSS filter of what matters to you, or what have you. It's like an internal Google but against open emails instead of open web pages.