Customer Experience Management (CXM), Information Management, Social Business
 
 
 

IT's a-LIVE! KnowledgeTree Does SaaS Document Management

Knowledge Tree DMS

Cape-Town vendor Knowledge Tree has just released KnowledgeTreeLive, which offers users document management in a web browser on an on-demand basis.

The new subscriber-based service gives users the opportunity to harness KnowledgeTree CMS capabilities in a secure online environment, without going to the trouble of installing and maintaining the software on-site.

Features include:

  • Document management
  • Collaboration features such as document versioning and auditing, metadata and content
  • searching, workflow tracking
  • Tagging and tag clouds
  • RSS feeds support and email triggers
  • Built using Amazon Elastic Compute Cloud infrastructure and rPath, if you're really that interested. KnowledgeTree runs off PHP
  • No premise software to install/maintain. Ideal if you run your business out of cyber cafes

The product is aimed at small/medium businesses or equivalent, and will cost users US$ 30 per month per user (minimum 5 users). You can take a trial run here.

So why do you need this product? Why not just go and download the software version? Daniel Chalef, COO of KnowledgeTree, explains:

“We believe that a significant number of users of the free on-premise software would prefer to utilize a cost-effective hosted document management solution. Being open source means that our customers have peace of mind that they won't be locked in to a proprietary service.”

KnowledgeTree promises to secure, share, track and manage the documents and records you depend on. The product is renowned as an effective low-cost alternative to more touted CMS vendors, particularly for those requiring less extensive solutions.

This is not to say that the software is not scalable to larger problems; I'm sure you could coordinate a mission to Mars with it; it's just that offering sensible-scale CMS to smaller enterprises is where they have found their niche thus far.

The software is open-source, and leverages the obvious advantages of a willing on-line community to keep its product razor-sharp.

So enthusiastically has KnowledgeTree embraced the open-source ethos that in July it released all of its documentation, developer guides and marketing materials under a Creative Commons contribution license.

 
 
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