Open Text is expanding its ECM portfolio by announcing a new solution for e-mail management targeted at law firms.
The solution -- Open Text E-mail Lifecycle Management for Law Firms -- combines such features as e-mail filing and archiving and aims to help firms to define, secure and control the e-mail management and retention processes according to compliance mandates and internal policies.
Open Text Email Technologies
Open Text is known for an array of its LiveLink ECM e-mail management tools, ranging in capabilities from Lotus Notes to MS Exchange, and from e-mail archiving and management to e-mail monitoring.
Combining Open Text's E-mail Archiving for MS Exchange with Open Text LegalKEY records management capabilities, this new application is designed to manage the entire lifecycle of e-mails from creation to disposal. Document management and LegalKey technologies were inherited by Open Text from Hummingbird.
* Up to 90% reduction in the size of the MS Exchange database
* Up to 75% reduction in the number of MS Exchange servers
* Accelerated backup procedures, from more than 24 hours to less than two hours in some cases
* Improved user compliance with Document and Records Management policies
With server-based rules, customers can be prompted when e-mails should be archived from the message server, while still allowing users to view archived e-mails in their inboxes.
Another nice feature is the ability to access multiple profiling tools used to classify e-mails into the firm's document management system to connect the client’s case documents with related e-mail correspondence. Additional end-user controls are peppered on top to support retention and disposal of e-mails.
An automated solution for categorizing high-value and high-volume critical content should sound quite appealing to lawyers. According to Open Text, 70% of AmLaw 100 firms are using Open Text's content management solutions, contributing to Open Text’s strong financial results.
For more information, visit Open Text.
CMSWire is a popular web magazine published by Simpler Media Group. We provide news, advice and analysis for professionals driving digital customer experience strategy, evolving the digital workplace and creating intelligent information management practices. The CMSWire team produces 500+ authoritative articles per quarter for a community of over 750,000 market influencers.