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SaaS ECM Gospel According to SpringCM

By ()   Dec 15, 2008   Comments  1 comment   

SaaS ECM Gospel According to SpringCM

With SaaS CMS being a popular topic nowadays, every vendor seems to have something to say about the Software-as-a-Service model. Enterprise CMS provider SpringCM is no exception.

In a recent “SaaS vs. On-Premises Software” whitepaper, SpringCM highlights 12 reasons why SaaS can be a good choice for a CMS prospect. We add our two cents to this gospel and say why SaaS ECM may not be the best option for everyone.

SaaS Content Management is Shining

SpringCM put together a list of reasons why SaaS, in general, and the vendor, in particular, worth a try for those looking to buy a new CMS or upgrade to a different one. As we mentioned before, SaaS is quite trendy on the Web CMS front. SpringCM gives us the same positive outlook on SaaS from a bigger, Enterprise CMS perspective.

12 Pros (and Cons) of SaaS

Rapid Deployment

Up-and-running quickly is definitely a very compelling selling point for many ECM vendors and prospective customers. Add to that no hardware to buy and configure and no software to install and you’ve got yourself a winner.

Complete Solution Out of the Box

Many CMS vendors promise this, but not many are actually delivering on the promise. In the majority of cases, complete out-of-the-box functionality is just a customer dream yet to be come true. SpringCM, however, insists that all its ECM technologies are pre-integrated. So they should with an ECM solution, but still… Chances are some tweaking will be needed at some point.

Low Cost

In this economy — sign me up for low cost! While many SaaS ECM vendors operate by different pricing rules and business models, pay-as-you-go is one of the most popular payment options (also offered by SpringCM). The initial implementation cost may, in fact, be lower as compared to on-the-premises CMSs, but when was the last time all the expenditures stopped at the initial implementation cost?    

Low Risk

SpringCM says “SaaS solutions are inherently low risk and easy to purchase.” That’s, of course, if you have your mind set on SaaS — but even then there’s this dilemma of choosing the right CMS vendor. Speaking of low risk — while the initial investment may be lower than for an On-the-Premise Enterprise ECM system, be wise when making the choice.

No CapEx Worries

While many IT budgets thrive on the ability to file CMS expenses under Capital Expenditures, SpringCM touts its subscription-based costs as an operating expense, which can potentially free customers from additional paperwork and sweating in front of a financial committee.

More Content Security

This would be a highly debatable point with SaaS CMS… All your content is stored on someone else’s premises. In addition to that, you never know what’s going to happen to your content should your vendor go out of business.

SpringCM, however, stresses the fact that they have additional security controls and advanced access control framework within the solution which make it almost impossible to penetrate multiple firewalls. As if it’s still in your own data center/network, and you have nothing to worry about. Access security is a crucial part of any CMS solution, so nothing new and exciting on this front as it comes to SaaS vs. On-the-Premise solution.

Higher Availability and Reliability

SpringCM promises 99.97% of uptime on top of the documented disaster recovery plan with failover servers. While this set-up may not necessarily be true for all SaaS ECM vendors, it’s definitely a good point to consider.

 

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