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Taming the E-Mail Beast

cBrains email management system was recently updated to work with Microsoft Exchange/Outlook and Lotus Notes and it now also complies with the new Federal e-Discovery Rules in the US. Although they are an Australian company and the new law, which was affective December 1, 2006, isn’t applicable to them, their customers certainly may be subject to it, so its time to fall in line.

In a recent statement, the company said, “One of the key compliance beasts to get under control is the e-mail chaos. The solution must be intuitive and an integral part of revamped business processes in order for employees to adhere to it. The kitchen sink approach to e-mail archiving will not work. E-mails like other documents such as Word, Excel, Powerpoint, PDF, etc. must be managed and archived in the context of the business process to which they belong.”

By taking a central document management system archive with real-time working access, everything is indexed to make searches easier, as well as content filtering, and is designed to be the least disruptive to users.

cBrain’s customers include such powerhouses as Clear Channel, Ernst & Young and HP, and they recently signed a deal with Pricewaterhouse Coopers Denmark to work on Process Driven Document Management using cBrain’s BPM software and Pricewaterhouse Coopers business process optimization experience. Sounds like a marriage made in heaven to me.