It's been said to be the alternative to SharePoint in the UK, especially since it has a new single pricing agreement with the UK government. Whether that's really true or not, Huddle's (news, site) adoption rates are high, and it has added a new 100% adoption guarantee to back it up.
Enterprise Collaboration is in Demand
Huddle is a UK based provider of cloud-based collaboration and document sharing, offering an easy way to manage projects, people and files. The company entered the US market in May of last year and has been busy selling its solution ever since (it is expecting to increase its US sales team by 40% this year if that's any indication of how its doing).
The company has also recorded record sales this past quarter, indicating a tripling of sales in the last six months alone (closing its first multi-million pound enterprise deal helped here).
Huddle also supplies its service to 60% of UK central government departments and recently closed its first US government deal.
Huddle Adoption Guaranteed
So sure is Huddle that your users will love it, that it is offering a 100% adoption guarantee -- across your enterprise mind you -- or you get your money back. What brought this new offer on? Huddle's customer research found that within the first three months of rolling out its service to a community, it received 90% user adoption. This was compared to 32% user adoption of SharePoint in the same customers.
We guarantee that within 90 days 100% of your initial user groups will be trained and using Huddle actively -- or we will refund a full three months subscription value.
Not that this guarantee applies only to annual contracts where the Huddle support package has been purchased. Which means you have to pay for an entire year, but will only get refunded the first three months. So read the fine print on this offer before you get too excited.
It certainly makes sense that Huddle would want to have its Customer Engagement team involved where this adoption guarantee is offered. Enterprise collaboration is a challenge for many, so having knowledgeable experts on hand is critical to successful implementations.
A True SharePoint Alternative?
Huddle definitely sees itself as an alternative to SharePoint. It certainly offers many of the same capabilities. But the jury is still out on whether this is really true or not -- at least for me. Which is why we'll take a closer look and give you our final thoughts.