Moxie Designs Enterprise Collaboration Software for the Way Employee Work

By Barb Mosher (@barbmosher) May 23, 2011

Moxie Software (news, site) is a relative newcomer to the social business software market compared to many other similar platforms. With its latest update today, it continues its focus on rich functionality designed for the way people work. Let's have a look.

Enabling the Social Workspace

Moxie Software has an interesting history that starts with a technology background that includes working with Ruby on Rails, Mongo Db, liquid temp engine and SaaS. Add to that thought leadership from the likes of Don Tapscott who is chair of Moxie Insight, its research group, and a strong relationship with IDEO, a human factors design house and you know there has been a solid strategy behind this software.

According to Moxie CEO Tom Kelly, Moxie's core principle is: design matters. He told us that design will control the successful deployment of an application (i.e. how much unstructured data is contributed).

There are 5 design principles behind Moxie Software:

Pointers to people
Reward participants
Compelling user experience (eye candy characteristics)
Go where the people are (integrate easily)
Iterate, iterate, iterate (create a dynamic environment, grow features, grow functionality)

With these design principles in mind, Moxie uses an agile development structure with sprints every 3-4 weeks. The software is built on a robust multi-tenant SaaS model.

Moxie has several solutions:

Employee Spaces: internal enterprise collaboration
Customer Spaces: customer interaction and support software
Knowledge Spaces: knowledge repository used by both employees and customers.

Spaces by Moxie

Our focus today, is on Employee Spaces.

Designed for the Way People Work

Employee Spaces is a feature rich enterprise collaboration platform that has been designed with the employee in mind.

Moxie Software: Employee Spaces

Employee Spaces focuses on People, Groups and Projects, with the user profile at the center of it all.

User Profiles

User profiles are complete views of a person, including video and images, activity streams, microblogging, groups and projects. There is a company directory and you can follow people. Rewards are offered via Badges.

An Expertise Finder has been added to Employee Spaces that connects directly to user profiles. And a new Recommendation Engine recommends people you should follow paying attention to expertise and interests. It also surfaces groups and projects that are the most active.

Presence detection has also been added via Skype. We wondered if there was any concern over Microsoft's recent acquisition of Skype, but it's really still too early to tell. The biggest questions may revolve around Skype's ability to innovate and what the new pricing model will be (assuming Microsoft will change it).