Q1 Planning: Top Customer Experience, Social Business Conferences & Events (23-Jan-13)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don’t hesitate to add your event to the list. (You can view the full calendar here.)

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January Events

January 23 (Online): Tweet Jam: The Customer Lifecycle Experience #CXMChat

Join us on Wednesday, January 23 at 10 am PST / 1 pm EST / 1700 GMT for our first Tweet Jam of 2013. We welcome the broader CMSWire community to participate, as we spend an hour discussing how great customer service and ongoing experience continues the customer journey. We'll also be taking a look at the practices and tools that are driving superior customer experiences and retention.

January 23 - 25 (Orlando): Business Analytics Strategy Summit Orlando 2013

Join us to take part in the most case-study oriented business analytics program available on the market and take away new insight and information on successfully implementing an organization-wide business analytics program and vision.

January 23 - 25 (San Diego): Digital Velocity San Diego 2013

Digital Velocity provides digital marketers with valuable resources and education on how to use tag management to increase the speed and effectiveness of their online marketing operations. Learn from the Best, from industry luminaries to customer experts, we’ve lined up a who’s who of digital marketing talent to provide insight into the latest trends and opportunities in tag management. Add a hands-on training and certification program, and this is one conference not to miss.

January 24 (Helsinki): FINHTML5 Helsinki 2013

FINHTML5 lights up January with an event experience shaping the future of digital services. Welcome to a premier day of learning and networking with a mix of visionaries, tech leaders, designers and hard-core hackers!

January 27 - 31 (Orlando): IBM Connect 2013

Familiar, yet with a whole new twist. We're connecting the long-standing Lotusphere and last year's Connect conferences — and making them one. IBM Connect combines the deep technical content that you've loved for 20 years with the learning you need to accelerate your move beyond social media to drive real business value with social and collaborative technologies.

January 27 - 31 (Toronto): Interaction13 Toronto 2013

Join us at Interaction13 to partake in four days of innovation with impact! We will explore how we can continue to evolve our craft and enhance our social collaborations to drive the best innovations that will have a lasting impact on the world! As we reflect on 10 years of IxDA and how this organization has helped us shape our design profession, the question at hand is how we can enhance and redefine our role as designers?

January 28 - 30 (San Francisco): Webtrends ENGAGE San Francisco 2013

Webtrends Engage 2013 is the premier event for digital marketers and this year, we are coming to San Francisco. Customer-driven sessions. Industry-leading speakers. An amazing venue. It all adds up to two days of inspiring, immersive learning from the savviest and smartest digital marketers. Engage is all about practical tips and takeaways you can implement immediately. That means sessions from the industry’s top thinkers designed to help boost your digital marketing ROI – not hour-long sales presentations.

January 28 - 31 (Santa Clara): DesignCon Santa Clara 2013

The community relies on DesignCon to find out what the latest technologies and developments are in the industry. It is the largest meeting of board designers, and is the ONLY event to address chip design engineers' chip/system/package challenges. This represents a unique opportunity to EDA tool providers. Created by engineers for engineers, DesignCon offers inspiration at its finest. Join your fellow Chipheads for four days of intensive technical learning and networking.

January 28 - February 1 (London): Cisco Live London 2013

Cisco Live is your passport to a new world of possibilities. It offers a unique combination of in-depth technical education and training and cutting-edge insight from the experts and organizations that are setting the agenda for the future of technology and business.

January 28 - February 2 (Canberra): linux.conf.au Canberra 2013

linux.conf.au is one of the foremost open source conferences in the world, and is considered the most prestigious in the southern hemisphere. Every year open source geeks from across the globe gather in Australia to meet their fellow technologists, share the latest ideas and innovations, and spend a week collaborating on free, open source software projects.

January 29 - 30 (Orlando): Customer Loyalty Marketing Summit Orlando 2013

The Customer Loyalty Marketing Summit is your one-stop for all of the latest trends, technologies, and approaches for engaging and retaining customers. Join us as we highlight the most successful emerging trends in the use of social media, building personalized customer experiences and providing services that will convert your customers into your greatest champions. Learn how to build a relationship with your customers that will not only increase your exposure and business, but lead to that all-powerful referral that we are all after.

January 29 - 30 (London): Cloud Expo Europe 2013

Forget the hype, the cloud wash and the cloudy claim. Come to the place where everything will not only be made clear, but where it will be made real. Cloud Expo Europe is the single most important event for business and public sector organisations – big or small wanting to unlock the potential of cloud computing.

January 29 - 31 (San Diego): Green Data Center Conference San Diego 2013

GDCON is a comprehensive educational experience for data center professionals looking to optimize their facility through increased energy efficiency and innovative data center design trends. Industry experts, interactive workshops and case study presentations will be used to demonstrate the cost saving benefits of “greening” your facility.

January 29 - 31 (London): DCM Europe 2013

This year we’re planning to invigorate the programme with new topics, new speakers and new platforms including our brand new DCM² Talks. DCM Europe is the only event in Europe dedicated to providing you with the technologies and insights you need to build a commercial and monetisable digital strategy.

January 29 - 31 (San Francisco): Social Recruiting Strategies Conference San Francisco 2013

HR Pros and recruiters need optimize their strategies by using custom apps, tweets, or vendors to make it easy for company fans, employees, and followers to refer jobs to their own friends and followers. SRSC (Social Recruiting Strategies Conference) 2013 - San Francisco - will offer best practices and lessons learned from industry leaders, recruiting gurus, leading brands and case studies of leading organizations – including Fildelity Investments, UPS, Groupon, Marriott Hotels, NPR and Sodexo.

January 29 - 31 (San Francisco): Mobile+Web DevCon San Francisco 2013

Global Strategic Management Institute (GSMI) is excited to host Mobile+Web DevCon 2013, now in its second installment, in San Francisco. Mastering the appropriate development tools, design techniques and latest technologies is the key to keeping pace with a constantly changing industry. Mobile+Web DevCon is dedicated to bringing you the most knowledgeable speakers, the latest research and inspiration for your development career.

 

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