Hey, champ. Ever wonder how your intranet
stands up against another company's? It's probably tough to gauge, considering asking about another enterprise's back-end is a little awkward.
With that devastating curiosity in mind, Intranet Dashboard
just compiled a survey on global intranet use and trends that aims to answer all your burning questions.Intranet Dashboard surveyed a worldwide audience, with over half in Australia (approximately 53 percent) and around 18 percent in North America. Questions revolved primarily on the following:
* What do you offer on your intranets?
* What tools are most useful to you?
* What do you plan on adding?
* Who in the company controls your intranet?
To start with, let's dispel an insecurity. If you thought you were falling behind tech-wise, this news will make you smile. It turns out the vast majority of respondents are still using static HTML for their site. Just a handful use a content management system or an all-in-one intranet creation tool.
Generally speaking, respondents were cautious about implementing new features, particularly those that generate a lot of press hype (collaboration tools, cough-cough)
, until they know for sure the solution makes sound business sense.
The following solutions proved the most popular to respondents: document management
, content management, search, news and shared calendars.
Despite the big press plays, blogs have not caught on among consumers. Only 11 percent say blogs were popular on the company intranet, with 14 percent having implemented them and 21 percent having put it on the agenda.
Blogs were not the only social networking tool that was generally shunned, however. Only 31 percent had included discussion forums, and 26 percent plan on adding them. RSS feeds, podcasting and wikis were not even on the map -- nobody offered them.
Respondents in general were unimpressed by all the snazzy new social tools coming out. Over the next 12 months developers plan on improving internal communications, content management, overall usability and knowledge management.
This means the intranet is imagined as a practical tool that itself needs to enhance collaboration
among workers. (So if you were nervous about which cubicles are Twittering
into the second half of the year, fear not.)
Finally, while we often hear big talk about the diversification of the intranet, with multiple departments taking on multiple tasks, it's still primarily the domain of the IT department. Most respondents noted IT was responsible for the intranet's day-to-day operations, and also most likely to control the intranet budget.
However, marketing and communications departments are moving in on the goods
, with 34 percent having taken overall responsibility for daily intranet operations.
The Global Intranet Benchmarking Survey went hand-in-hand with Intranet Dashboard's release of its intranet creation software in 2.0.
That's all the news and what's good, folks. If you're feeling sufficiently convicted, download
your own copy of the Intranet Dashboard survey.