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Latest Information Management News & Articles

Microsoft Ignites 'One' Enterprise Strategy

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It’s still only October, but already some companies are starting to talk about what they plan to do next year. Unfortunately, the word from most tends to be pretty vague this far in advance.

Microsoft is no exception.

However, one thing Microsoft has given some very concrete details about is its conference line-up for 2015. 

For the first time ever, Microsoft is bring all its enterprise business applications together in a new conference called Ignite.

SharePoint is Already Legacy

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SharePoint is already legacy. It was built in a world that needed a better enterprise solution for basic document management capabilities than the big enterprise content management ECM vendors were offering. And it spread like wildfire because it was easier to deploy and was more end-user focused than the large ECM tools.

It was laughed off by the ECM tools because of all of the functionality that it lacked. But the lack of functionality was exactly what made SharePoint so dangerous. It provided document management functionality that was good enough for end-users and IT with a much lower cost of deployment.

News Bites: Real Science, Easy Apps, Get Togethers and Tree Hugging

The latest in powering, streamlining, partnering, enabling, communicating and saving the world from the Swinging City, San Francisco, the Big Peach, the Tall Stick, the Empire City and Silver Sprung.

Cloudwords Localizes the Oracle Cloud

Cloudwords, a startup backed by Salesforce.com founder Marc Benioff, has beefed up its integration with the Oracle Marketing Cloud, aiming to automate and organize the process of managing the localization of B2B and B2C content

Cloudwords announced yesterday that it is now integrated with Oracle Reponsys, Oracle Content Marketing (formerly Compendium), Oracle WebCenter Sites and Oracle WebCenter Content.

On Heels of SAP-IBM, ISO Debuts International Cloud Standards

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Just a day after the SAP-IBM cloud partnership news broke, an international standard setting body issued two standards related to cloud computing.

Perhaps CEOs Ginni Rometty of IBM and Bill McDermott of SAP should take note.

ISO (the International Organization for Standardization) today released what officials there call "ground-breaking standards" that "lay down the basic terminology and architectural framework" for cloud computing.

The cloud "poses many issues, chiefly related to compatibility," ISO's Vivienne Rojas blogged today. "With more and more providers offering cloud-based services, the technology has suffered from chaotic development, making it almost impossible for companies to ascertain the quality of services offered."

HP, EMC Drop Merger Talk

Hewlett-Packard Co. has walked away from merger discussions with EMC Corp., Reuters reported today. Reuters reported HP has walked away after "months of fruitless negotiations."

The news comes as no real surprise as there were rumors earlier this month that the two companies were deadlocked over financial terms.

SAP, IBM Steal Salesforce's Thunder

It wasn't if, but when. Who would try to steal the thunder from Salesforce and its Dreamforce glory?

It was SAP. And IBM. Together.

The enterprise software giants joined forces today.  SAP announced its HANA Enterprise Cloud service is now available through IBM’s cloud in a move officials from each company claim expands major markets with the addition of the IBM cloud data centers. 

Bill McDermott, CEO of SAP, said in a statement the demand for SAP HANA and SAP Business Suite on SAP HANA in the cloud is "tremendous and this global agreement with IBM heralds a new era of cloud collaboration."

IBM CEO Ginni Rometty called it a "significant milestone in the deployment of enterprise cloud” and added that IBM's "secure, open, hybrid enterprise cloud platform will enable SAP clients to support new ways to work in an era shaped by big data, mobile and social.”

Real Bedfellows? Salesforce, Office 365, OneDrive & Power BI #DF14

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Salesforce CEO Marc Benioff knew the conversation would be special, so on the opening day of Dreamforce, Salesforce’s user conference in San Francisco this week, he brought Microsoft Windows Vice President Tony Prophet on stage for a fireside chat.

After some genuine, inspirational, heart-to-heart talk about their mutual charitable work at Benioff’s Children’s Hospital at University of California San Francisco (UCSF), among other things, Benioff dropped his jaw.

"A year ago at Dreamforce we would not have thought Microsoft would have been here, on stage,” he said. “It's a shock."

And to him it certainly seemed to be, and for good reason. But are things always what they seem? 

We Weren't Hacked, Dropbox Claims

Forget the headlines you may have seen. Dropbox wasn't hacked. Seven million Dropbox accounts were not compromised.

That’s the word from the cloud-based storage service provider, which, quite frankly, doesn't seem too  worried that customers accounts have been compromised. “We have proactive measures to prevent those kinds of things,” said a company spokesperson. “And when we see suspicious activity, we automatically reset passwords.”

And in this case, the vast majority of the passwords that hackers claimed could be used to log into Dropbox accounts had expired. Any that weren’t are expired now.

The Search Landscape Surveyed

2014-14-October-Surveyor.jpgWe've reached an understanding over the last few years around issues related to the low level of enterprise search implementations and the lack of user confidence in search results. A number of surveys published in 2014 have investigated how search is being implemented and some wider issues of managing enterprise information. Let's take a look at the lay of the land.

Personalizing Your Office 365 Content with Graph and Delve

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Last month, Microsoft introduced Delve, built on top of Microsoft Graph. Graph joined people across the enterprise in a single, unified… well graph. But Delve offered those connected users a way to find each other.

There is a lot of reason to be excited about it, especially for those who have been following the Microsoft One strategy.

That strategy was further clarified by CEO Satya Nadella’s Mobile First, Cloud First mantra. But it wasn’t entirely clear for those outside the loop what Delve is and where it came from.

To clarify this we asked Cem Aykan, senior product manager for Office Graph and Delve.

Will Cloud Foundry Be Key to Computing's History?

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“The times they are a changin’.” For anyone who’s not a fan of rock music history that quote may not resonate, but it comes from a song that Bob Dylan wrote in the 1960s. It describes a period when the world began to change how it looked at issues like women’s rights, racism, poverty and social policy.

Though the term wasn’t used at the time, "more democratized" fits the bill pretty well. More people had an opportunity to play a role in their own future. And people began to learn that when they worked together they could get more, and often more significant things, done with greater satisfaction.

It’s interesting to note that at around this same period IBM decided to unbundle the way it sold computing to the world. Rather than offer hardware, services and software exclusively in one expensive package, where you had to buy the whole thing or nothing at all, marketers "unbundled" the components and offered them for sale individually.

It was a defining moment in computing’s history that gave birth to the multibillion-dollar software and services industries. If it hadn’t happened, all the software and consulting services in the world would have been sold by three or four vendors who, let’s face it, probably wouldn’t have been able to harness the creativity that the current market provides.

Thanks Google, I Can Manage My Own Bills - and Privacy

Google releases some pretty cool apps on a regular basis. But, it just doesn’t seem to get the whole privacy thing. This week, it announced that it is extending its Google Now personal assistant technology to enable it read your bills — and tell you when they’re overdue.

The first thing that will strike most people is that they don’t really need anyone to tell me when they owe money. It's a sure bet that they are painfully aware of that themselves.

The second thing is privacy. Google has already admitted that it snoops on your emails to produce personalized advertising. Why would it want to look at your bills?

Was Amazon Web Services the Winner in Xen Cloud Reboot?

information management, Was Amazon Web Services the Winner in Xen Cloud Reboot?

A cloud portfolio management provider has done some Monday-morning quarterbacking through cloud hosting customers affected by the recent Xen hypervisor problem and reboot for major cloud players. 

The winner?

If you go by Rightscale's numbers released today — they surveyed about 449 customers of Amazon Web Services, Rackspace and SoftLayer — Amazon seems to come out on top as the hosting companies worked to patch and reboot the potential issue announced Oct. 1.

Rightscale reported that of the 349 Amazon Web Services customers responding to Rightscale's Oct. 2-3 survey, 51 percent reported no application downtime as a result of the reboot, and another 21 percent reporting less than five minutes of downtime.

Of the 66 Rackspace Public Cloud users, 27 percent escaped with no downtime. Of the 42 SoftLayer Virtual Server respondents, 26 percent reported zero downtime. 

Meanwhile, 5 percent of AWS users reported more than one hour of downtime, while 13 percent for Rackspace and 17 percent for SoftLayer said the same.

(Rightscale also received 74 responses from organizations that used Xen in their internal data centers. Some respondents use multiple clouds, hence the total of more than 449).

Top 10 Strategic Tech Trends for 2015 #GartnerSYM [Infographic]

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Can’t get enough of lists? Another Top 10 was revealed during Gartner’s Symposium/ITxpo 2014 in Orlando, Fla., this time focusing on technology trends for the coming year. 

“It all starts with digital business,” said David W. Cearley, Vice President and Gartner Fellow. “Welcome to your digitized future.” In presenting the trends, Cearley noted that strategic trends are those likely to have the biggest impact in the next three years.

The 2015 trends fall into three groups:

  1. Merging the Real and Virtual World
  2. Intelligence Everywhere
  3. Emergence of the New IT Reality

Embracing SharePoint and OneDrive in Hybrid Clouds

Last month, a colleague and I were recalling a conversation we had at a SharePoint conference a few years ago. At the time we were debating whether Office 365 would have more success than its predecessor, the Business Productivity Online Standard Suite (BPOS).

The funny thing is that neither of us could remember which conference it was. So I looked it up and it was way back in 2011 in Anaheim, California.

iThe debate is old news today. Microsoft announced that Office 365 is a $2.5 billion dollar business at its World Partner Conference in July.

Google Counters Office 365 Price Cuts With New Partnership

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Google has responded to Microsoft's price cuts of Office 365 for SMBs by launching a new partnership with Rackspace.

Rackspace is offering US customers fully managed IT services for the Google Apps for Work suite, which includes Gmail, Drive and Hangouts. It will also offer Rackspace's migration, deployment and account management services. 

Why CEOs and Other Top Execs Need CIOs - and the IT Team

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As a customer-focused business leader, you may not like IT. You may even think everyone in the IT department is socially awkward because they spend more time interacting with computers than people.

But whether you like it or not, if you want to close sales you’re going to have to invite IT to your business meetings.

Perish the thought that anyone from IT will sit in on a sales call. However, it's important to sit down with your IT team and listen to what each person has to say about the state of your technology. Otherwise, there’s a pretty good chance you won’t have to worry about sales calls.

There won’t be too many of them.

Syncplicity Defines File Sharing Success [Video]

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How do software vendors measure success? It depends whom you ask. Sales managers will brag about record-breaking quarters. CFOs will extol big bottom lines. Product development managers will rave about functions and features.

Jeetu Patel, general manager of EMC Syncplicity, has an entirely different answer. “Engagement,” he said. “Deep user engagement is our first and our most important metric,” he says. He’s deliberate as he speaks. “Syncplicity is not interested in selling shelfware.”

Hackers Want Your CRM Data: Here's What To Do

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The cyberattack on JPMorgan Chase has affected 76 million household accounts, a far larger number than originally expected. The inroads hackers made into the bank has rattled the tech and financial community, to say nothing of Capitol Hill, where legislators are looking anew at cybersecurity legislation.

The reason for their nervousness is clear: JPMorgan Chase is probably one of the most protected institutions in the world. If hackers can successfully breach its security, what chance do other companies stand?

It's a sobering question and there is no pat response other than to treat the event as a wake up call: if a company or industry is perceived to have a rich treasure trove of data within its systems, know that it's fair game to hackers.

And what contains more rich, personalized data than customer relationship management (CRM) systems?

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