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Latest Information Management News & Articles

Keeping Document Content Accessible

2014-19-December-Letterpress.jpgWhy do we keep information in document files? Great question. From information theory, we understand that documents contain a lot of redundant content. A given file might exist for only one purpose — for example, to document the votes approving an internal project.

No Best of Breed in Cloud Computing - Yet

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There is no clear winner among cloud computing vendors at the moment. But cloud professional services are growing like no other.

Technology Business Research Inc.’s (TBR) 2H14 cloud customer research reports revealed that users are jumping onto cloud professional services vendors at twice the rate of private and public cloud vendors.

The end users, TBR officials reported this month, want cloud professional services as the entry point for the guidance and education as their enterprises migrate to the cloud. 

How to Be Smart with Your Corporate Data

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The cyber attack against Sony Pictures revealed a treasure trove of titillating sensitive corporate data: emails that revealed the true feelings of certain producers for certain movie stars, sensitive compensation data for employees up and down the company's food chain, and scripts of future movies.

The attack has been declared the work of a mysterious group that calls itself the Guardians of Peace — a group US intelligence officials have concluded are involved with the North Korean government.

But imagine how foolish – and how liable – the IT security shop at Sony Pictures would look if this information leaked to the public through its own sloppy policies and willingness to look the other way as employees took short cuts to make their work processes easier. That is, imagine the headlines if this data had been snatched from an unprotected or minimally protected collaboration app that resided in the cloud.

For that's a major vulnerability at many companies, concludes SailPoint's Annual Market Pulse Survey.

Google Price Cuts, Amazon Restructuring Shake Up the Cloud

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An information technology research firm has announced a decline in its cloud price index (CPI), attributing the fall to price cuts at Google and reductions of up to 43 percent on bandwidth by Amazon Web Services (AWS).

451 Research's Cloud Price Index fell 1.32 percent over the past eight weeks to $2.53 at the start of December due to price cuts of up to 79 percent by Google and the AWS restructuring. The London-based research firm created its cloud pricing index last month.

Technology Can't Ever Solve the Information Management Problem

2014-18-December-Unix.jpgWe’re in an exciting time for information management: cloud storage has become ubiquitous, mobile devices provide a functional (though not yet entirely optimal) experience for end users, disruptive entrants have pushed the envelope, venerable leaders have begun to execute on powerful innovations, and, at least in theory, managing information better seems to be an aspiration of organizations across nearly every vertical. Not to mention the vibrant community of information management practitioners available on the web through Twitter, LinkedIn, Facebook and more blog sites than you could ever hope to read.

Getting a Grip on Information Governance

Cyberspace is looking a lot like the Wild West these days, with outlaw hackers ready to rob you of your data and the sheriff nearby looking to make sure you’re sticking to the letter of ever-tightening laws.

Are you ready?

A new Forrester Consulting survey report, Governance Takes a Central Role as Enterprises Shift to Mobile, commissioned by Druva, a data protection and governance firm, shows that more and more companies are responding to these pressures by boosting spending on information governance (IG) and adopting new systems to better-manage data.

New Alliance to Big Providers: Share the Cloud

Smaller providers are tired of big players monopolizing the cloud — and now they are banding together to do something about it.

Intent on balancing out a market they claim is unfairly dominated by large public cloud providers, the newly formed Open Cloud Alliance (OCA) claims it has a strategy to level the playing field. The group is a network of providers, software vendors and system integrators.

Is Gmail Google's Way to the Future?

Google wants you to keep your files on Google Drive and for you to spend more time in Gmail. So it's raising its game and your experience to help make that happen.

And this is no small deal for Google. The internet sweetheart is suddenly being squeezed by competition on all sides. On one end, it seems that more and more people are going straight to Amazon when searching for products (ComScore says that Amazon’s desktop search queries were up 47 percent between September 2013 and September 2014), which is hurting Google’s core ad search business. And, on the other end, Facebook is not only beginning to woo mobile marketing dollars away, but it may also be in a better position to leverage video in its News Feed.

Salesforce Connects to SharePoint with Universal File Sharing

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After more than a year in development — and the inking of a strategic partnership between two companies that never had a lot of nice things to say to each other before last May — Salesforce.com announced the release of Salesforce Files Connect.

The new centralized, universal file-sharing solution offers access to SharePoint Online and SharePoint 2010 and 2013. It will add access to OneDrive for Business in February before moving on to connect with other services.

Open Source Has Won: Now What's Your Strategy?

2014-17-December-World-Domination.jpgMany years ago, a friend who is a partner at McKinsey related a story from his years in grad school. He was at an AT&T presentation on Unix, held in a room full of bearded, jean-clad engineers and coders to hear about the wonders of Unix. He was standing in the back of the room in a jacket and tie, next to the other few coat-and-tie-attired attendees, who my friend characterized as IT managers from Fortune 100 companies.

During a break in the talk, one of the F100 folks leaned to another and whispered “I like everything I’ve seen about Unix — except the people in this room.”

Jump ahead 30 years. Have you ever been to an ApacheCon? It’s like living in the 70s all over again.

2015 Forecast: The Sun is Out for Cloud Computing

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The cloud space continues to evolve at an astounding pace. As recently as 12 months ago, we were still educating many clients about what they could achieve with cloud computing.

We tirelessly explained the differences and benefits of options such as Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS). We also debated the suitability of various architectural alternatives, like private, public or hybrid cloud.

While there continues to be some mystique around the use of the cloud, it’s safe to say that many enterprises have successfully adopted it.

The Importance of DocOps in the New Era of Business

Fail quick, fail often, recover quickly.”

This truism of DevOps has redefined the way that companies launch products. By destroying the invisible wall between developers — the left brain of the business — and operations, the logical troubleshooters, DevOps has created the ultimate digital product assembly line.

Now other departments are looking to this collaborative, just-in-time, iterative process as a framework for success.

6 C's for More Efficient IT In 2015 [Infographic]

There’s no getting away from the inevitable round of IT predictions that mark the end of every year. Just about every research company and IT vendor has its own list — and 451 Research is no exception.

This time it comes in the shape of 6 C’s for 2015 that cover a range of issues from content management to containers to cloud and crowd working. Combined, they envisage a year that will see workers using more agile IT, largely through cloud and converged platforms. These same workers will also be more mobile and disassociated from the enterprise.

Unlocking the Value of Content Management

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The value of content management systems (CMS) can be difficult to quantify and measure. And even if your company can find quantifiable metrics, it can still be difficult to align and contextualize these metrics to actual business value. To assist in this process, our company developed a framework to align the key drivers for CMS investments and upgrades with the business values attained as a result. Based on the deep, multi-stakeholder analysis and our ongoing end user inquiries and interviews for content management in the contexts of legal, big data, and enterprise collaboration, this framework is meant to provide end users with a basic starting point for developing the value proposition for content management.

Dropbox + Office = Sticky

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Hey CIO — you know your employees are using Dropbox at work. And, yes, they know you don’t want them to, and that there are other tools available and all of that … but here’s the deal: they just want Dropbox. Anything else is like getting hot fudge covered chix stix when you want chicken fingers …interesting, maybe, but every day, no thanks.

Microsoft Soups Up Office Online with Contextual Search

2014-11-December-Tall-Bicycle.jpgNo one likes dumb anything, least of all technology companies. In a move to smarten-up Hangouts, Google added "smart" suggestions yesterday. Microsoft is on the case as well, making its Office Online app a lot smarter with the addition of contextualized Bing search into documents.

If that sounds complicated, it’s not. The new feature, called Insights for Office, lets users search for information from an inline search box inside a document. The answers include information scraped from Bing Snapshot, Bing Image Search and Wikipedia, among others.

EMC Syncplicity Flexes Brains, Brawn and Enterprise Freemium

2014-10-December-Boxer-Training.jpgIf you’ve checked out EMC Syncplicity’s Enterprise File Sync and Share (EFSS) app you know it’s pretty snazzy. Gartner calls its UI “engaging” in its most recent Magic Quadrant for EFSS. Analyst firm Ovum says its mobility features are amongst the best in class and Forrester, in its most recent Wave, cites Syncplicity’s security, deployment flexibility and extensive viewer support for common file types as standouts.

But an immersive UI, an app that caters to the modern worker, and an iron-clad back end aren’t enough to win the overcrowded (100 plus vendors according to Gartner) EFSS marketplace. Not only are there mega-vendors like Microsoft and Google to contend with, but also smart well-funded start-ups like Dropbox (for Business) and Box who created the space to begin with.

While all of that may (and likely will) cause some EFSS providers to reexamine their plays, pitch themselves to other vendors or just plain throw in the towel, EMC’s Syncplicity just keeps improving on an already good offering, differentiating itself from its competitors via its hybrid model and raising its game. 

And today it's got a new rabbit in its hat, plus a few carrots. 

A Future for Commercial Search

2014-10-December-Monopoly.jpgMany business managers — mostly in IT — try to develop an investment case for enterprise search. This is impossible. Search is only one element in the decision-making chain. The question to ask is whether all relevant information has been found to ensure that the decision (based partially or totally on this information) is in the best interests of the organization.

There's another aspect of ROI. 2014 has been marked by a significant level of financial investment in open source search. Venture funds are not charities, they expect a good return on their investment. While some of the businesses they back will not make an acceptable return, this means that others in the portfolio have to over-deliver to ensure that the investments pay off.

Will Microsoft Land the Federal Market with Azure Government?

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Remember when Microsoft CEO Satya Nadella announced his Cloud First Mobile First strategy? He really wasn’t joking.

On Monday, he announced a new hybrid cloud initiative with Accenture. Last night, he announced that Microsoft’s Azure Government cloud is now generally available, and that Dynamics CRM Online for government will be available next month.

This follows hot on the heels of the recent announcement that Office 365 for Government has been awarded some major security certifications and that the Feds are now happy to work with it.  

Why Your Videos Belong in SharePoint

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Do you find yourself watching more video at work these days? If not, you will soon. And integrating that video into your content management system (CMS) will be essential to helping your audience use it productively.

The ins and outs of enterprise videos were examined yesterday in a CMSWire webinar entitled: "Making Video Communication Easier with SharePoint." The session, which was sponsored by RAMP, can be watched here or at the end of this story.

RAMP Product Manager Brian Prigge, the company's SharePoint architect, explained the rapid rise of video in the enterprise, and in particular, its transition from a big production effort by the marketing department to an off-the-cuff effort by ordinary employees.

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