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Latest Information Management News & Articles

Design Information Systems with SharePoint in Mind

Any company that stores information on a computer is storing knowledge. But not all companies have an effective knowledge management system in place to manage that information. That depends on how the system was planned and how it is managed on an ongoing basis.

Whether you have a new system or an existing one that encompasses several different platforms, it's important to assess whether it is delivering all that it can for your organization. How can you do that? An (enterprise content management) ECM Reference Architecture can help you understand gaps and redundancies from a platform perspective.

Here's Who Made Gartner's MQ for Business Analytics Services

The development of decision making and management capabilities across the enterprise has become critically important, largely because enterprises are transforming from process driven to information driven. However, there are so many different business analytics offerings that it is getting close to impossible for enterprises to pick a product that will cover all of their bases.

Enter the business analytics services providers. Even here, there are over a hundred such providers according to Gartner. To help enterprises decide on what business analytics (BA) service providers might work for them, it has published, for the first time, a Magic Quadrant for Business Analytics Services Providers.

One Consultant's Approach to a Small SharePoint Cleanup

A pilot SharePoint cleanup project is straightforward. A consultant facilitating a small project to clean up a company’s SharePoint intranet can reach the lessons learned phase with a few basic tools.

Recall the mantra: simple is elegant.

Dropbox for Business Raises Its Sync and Share Game

Dropbox isn’t particularly interested in what Box, Syncplicity, Citrix or any other of the 100 plus companies who are fighting for their share of the enterprise file sync and share (EFSS) market are up to.

“We’re the market leader, we don’t worry about what others do,” said Ilya Fushman, head of product, Dropbox for Business. Instead, he said, the company looks at the features and functions its customers request and builds and delivers those that the make the most sense.

And with 80,000 companies paying to use Dropbox for Business (Box claims 34,000 in the S-1 it filed with the US Securities and Exchange Commission), it’s hard to argue with the strategy. It’s clear some buyers opt for the experience Dropbox has to offer vs. who Gartner rates higher in its Magic Quadrant (MQ).

Shake Off the Dust - and Rediscover the Company Library

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In 1990 at a newspaper library, we thought it was pretty amazing when we went from cutting the papers up by hand and filing them in cardboard envelopes to formatting text on green screens into a database that allowed the unimaginable number of up to ten people to read the same article at the same time.

In 2014, Soutron Global's cloud-based specialized libraries leave those green screens in the dust. Soutron's webinar series "Transforming Libraries" makes the case for their service while also presenting topics on specialized libraries, knowledge management and knowledge services — and the growing usefulness of all of those in the business world.

Soutron, a cloud-based library, knowledge and information management solutions provider, has been running this series since Feb. 2013, plenty of time to get the bugs out. But some glitches in the presentation and the sound quality for the in-house speakers leave something to be desired and might discourage some viewers.

The most recent of these webinars was lead primarily by Guy St. Clair, president of SMR International, a New York City-based consultancy practice focused on knowledge management, knowledge services and the role of knowledge strategy in organizational effectiveness. 

Alpine Data Introduces Data Science with Friends

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Ok, we’re being a little funny with the headline, but, seriously, data science provides more and better insights — faster — when it’s a team sport. And the ability to leverage data-driven intelligence at the speed of business is what it’s all about. Otherwise, all of the data wrangling and clever algorithms are pointless.  After all applying even the most brilliant insights at the wrong time is, at best, a waste of resources. Worse yet, it can be harmful.

The crew at Alpine Data Labs gets this. That’s why they’ve spent the last three years building advanced analytics software that makes it easier for data science teams, business analysts and others to work together and with the right tools.

Today the company is unveiling Alpine Chorus 4.0, its enterprise platform for advanced analytics.  Not only does it make collaboration easier, but it also enables universal data discovery and search, bi-directional integration between Hadoop and all major data platforms, as well as compatibility with Spark and Cloudera 5.

Think Long-Term with ECM Strategy

2014-22-July-No-Heroes.jpgFixating on the cheapest and seemingly most user-friendly solutions can ruin your enterprise content management (ECM) strategy. What should IT departments do to resist the lure of cheap fixes and easy launches to ensure a successful, long-term ECM solution?

Originate Buys Applied Intelligence Group

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Originate has acquired the professional services company Applied Intelligence Group, which makes digital platform solutions.

The deal gives Originate, a San Francisco-based venture and enterprise development firm, a foothold in the Boston area where Applied Intelligence is based. The two firms have worked together since 2012.  Originate already has seven other branches.

"Opening an Originate office in Boston also brings us closer to some of the country’s premier enterprises and institutions,”  Rob Meadows, CEO of Originate, said in a statement. He said Applied Intelligence adds " unparalleled talent" to solve client problems.

How Free Puppy Syndrome Can Ruin Your ECM Strategy

2014-21-July-Bathtub-Full-Of-Puppies.jpgWhen it comes to selecting and deploying enterprise software solutions, including enterprise content management (ECM), many IT departments face pressure to control costs, decrease time-to-benefits and give end users what they want.

However, IT departments that fail to challenge this kind of short-term thinking are taking a risk — and that may be surprising news to many organizations. Conventional wisdom tells you to choose the software that produces the quickest win for the least amount of money that the end users like best and will quickly adopt. How could you go wrong with a choice like that?

Who Will Become a Gartner MQ EFSS Challenger in 2015?

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When Gartner released its inaugural Magic Quadrant for the Enterprise File Synchronization and Sharing (EFSS) market, it predicted that by 2017 less than 10 percent of today's destination vendors would offer stand-alone products. That means that as many as 80 of those who are offering services today (there are well over 120), will have been absorbed into adjacent markets, such as collaboration, enterprise content management (ECM), mobility and storage.

What it didn’t articulate as clearly, as we see it, is how quickly the vendors mentioned in the study are raising their games, we reported on four different instances of this in the past week alone.

Who will succeed? Who will be acquired? And who will fade away? 

Here are the IoT Top 10 Movers and Shakers

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Earlier in the week we identified the most influential companies working on the Internet of Things (IoT).

Using the same research from the marketing influence platform provider Appinions, let’s take a look at the top ten movers and shakers. Just like the list of top 10 companies, this also holds some surprises — not least of which is the influence of two of the top dogs from HP and BlackBerry.

What Continuous Compliance Success Looks Like

2014-17-July-King-World.jpgThere is no specific, prescriptive path to guarantee your business will be covered for every eventuality and incident it may encounter. But by following three steps, you can get you — and your organization — in a proactive compliance and security mindset.

Microsoft Strikes Google by Slashing Office 365 Prices #WPC14

Microsoft announced a few weeks ago that it was going to provide transparency around its Office 365 business. — and also said it would be shaking up the price plans. It did just that at the Worldwide Partner Conference (WPC) and the good news is that prices are going down August 1.

Before popping the champagne corks though. read on. The cheaper edition will be available to new midsize business customers next month. But existing customers will have to wait to the beginning of October 2015 before the full impact of the changes kick-in. So much for rewarding customer loyalty.

The 'Why' of ECM Failure and the 'How' of ECM Success

2014-16-July-Runner-Tears.jpgIndustry statistics suggest that the odds of a successful ECM project are dismal at best. Here, some ideas on how to beat the odds.

This past week I met with the General Counsel and CIO of one of those increasingly rare organizations that has absolutely no enterprise content management (ECM) technology, but is now embarking on building an ECM program. This program will not only include rolling out a technology project, but will also include all of the people and process elements required to use the technology to serve the business. Not surprisingly, they want to get it right. They asked me: “How often are these programs successful?”

“Successful? Well, that depends on what you mean by success.” That’s what I started to say. I explained that success is measured differently by different organizations, and that was where the GC stopped me. She wanted the bottom line: What’s the prognosis, doctor?

Forrester: Move Faster on App Development

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Developing great apps takes time, but in the age of the customer that time is measured in days and weeks — not months.

Customers simply aren't going to wait for their smartphones to grow outdated while the IT staff designs, hand-codes, tests and finally releases a new app. No wonder there is simmering tension between marketers who want to enhance revenue and the IT staffer who must cope with shrinking resources and rising demands.

Enter "low-code" app development, a process that Forrester says will "speed up development by allowing application development and delivery (AD&D) teams to eliminate barriers to customer participation in projects as well as [expediting] handoffs between phases of projects."

The Link Between E-Discovery and Information Governance

The difference between e-discovery and information governance is the difference between reactive and proactive.

When documents shifted to digital format, companies needed a solution to help find and identify the electronically stored information necessary for legal procedures. Enter e-discovery.

E-discovery allows companies to identify information assets, which enables them to establish governance policies. These policies include proper retention controls, storage hierarchy migration criteria, metadata capture, security, privacy and access rights and more. The discovery and inventory of information assets is a necessary part of an overall information governance strategy.

Microsoft Makes It Easier to Move to the Cloud #WPC14

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Much of what's going to be announced this week at Microsoft’s Worldwide Partner Conference (WPC) in Washington, DC, is already known. 

Satya Nadella underlined Microsoft’s commitment to cloud and mobile computing almost as soon as he took over the reins as CEO, so his message to partners yesterday about pushing cloud computing was not unexpected.

Microsoft is a cloud company and partners need to get on board. The whole focus of Chief Operating Officer Kevin Turner's keynote, for example, was cloud, mobile and more cloud. The cloud isn’t the future, he said, it’s the present.

Why Zimbra's Collaboration Platform Jumped on Mezeo's Cloud

social business, Why Zimbra's Collaboration Platform Added Mezeo's Cloud

It's been about a year since since Telligent acquired Zimbra in the social enterprise software space. Telligent rebranded to Zimbra's platform.

Zimbra is confident in its platform, no doubt. It's a regular in the Magic Quadrants and Waves for social software and communities, and in March it released its latest update of its community software solution: Zimbra Community 8.0, featuring customer support and private social networking for remote and mobile workers. 

Today Zimbra brings a level of security to its platform its CEO said is unmatched. It acquired Mezeo Software, which provides file sharing and cloud storage capabilities for service providers, governments and other companies.

This allows Zimbra to use Mezeo’s technology portfolio that includes patents that cover aspects of storage efficiency and file security, and it adds file sync and share for secure and private collaboration.

Information Management Will Never Be Easy

2014-14-July-Obstacle-Course.jpgI get the opportunity to speak with hundreds of folks a year about managing information at organizations, and probably the most common requirement I hear is, information management needs to be easy and user friendly — if users have to do anything more difficult than what they do now, it will fail.

It’s difficult to formulate a response to this request (or even keep a straight face). The idea that somehow you could go from managing corporate information horribly to managing it well and have it be perceived by end users as easy is pretty astounding.

Before all the UI/UX folks out there break out the pitchforks and torches, let me explain what I mean and why.

Can You Name the Top 10 IoT Companies?

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The companies that are leading the Internet of Things (IoT) — now and in the future — are beginning to make themselves known. Appinions, in a recently published report, identified the most influential companies and what is driving them.

It probably comes as no surprise that Apple is at the top of the list, followed by Nest and Google. But there are a number of less expected companies in the mix, including — wait for it — BlackBerry.

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