I recently had the honor of being the opening keynote speaker at the Compliance Week West conference in Palo Alto. As we gathered, I chatted with a couple of friends from a large technology company. They told me about some amazing things they are doing with the latest technology to improve their risk and compliance activities.
This company is not alone and I am hearing stories from companies in all different sectors and geographies almost every week.
- One company is continuously monitoring hundreds of millions of transactions for indicators (red flags) of potential fraud. While organizations have been doing this on a monthly basis for a long time, the latest in-memory technology provides speed improvements — up to 300,000 times faster than just a year ago – that let them monitor transactions almost as they are processed. Now, they can intervene and take action quickly and close down anything improper very quickly.
- A large bank is using some of the same in-memory technology to monitor signs of money-laundering. With the massive fines being levied by the government and regulators for anti-money laundering (AML) compliance failures, this has become a critical activity for financial services organizations. The power is now available to monitor the literally billions of transactions processed every day.
- An IT organization has moved its information security threat risk assessment tool onto an in-memory platform. Previously, the tool was limited to assessing intrusion risks by analyzing a sample of intrusion attempts. As a result, its accuracy and reliability was limited. Now, it does its assessment based on the full history of intrusion attempts.
- Many companies are using social media monitoring technology (sometimes referred to as sentiment analytics or text analytics) to monitor what people are saying about the company; this keeps their fingers on reputation risk.
- Other companies are using new technology to improve their monitoring and communication of risks across the organization. It is great to go to a conference, such as Compliance Week West, and see the growing maturity of risk and compliance solutions showcased by vendors, some with integrated risk monitoring capabilities.
The ability to monitor risk and compliance in a more dynamic fashion that is responsive to change delivers power and value to the organization — and to the contribution that can be made by risk and compliance professionals.
But, I hear you say, risk and compliance functions don’t have the money to spend on expensive new toys.
That is true, but the majority of companies are either acquiring or actively looking at the new technology to improve business operations — especially to leverage so-called Big Data, but also to improve the analytics used to make decisions and run the business.
Risk and compliance professionals should be looking for the opportunity to leverage the technology their organization is acquiring for other purposes. That is what my friends at the Silicon Valley technology giant did.
Tools of the Trade
What to look for? Here’s a partial list of new technology to power risk and compliance:
- In-memory computing (sometimes this is called in-memory analytics, sometimes just as a platform or a database.)
- Predictive analytics
- Mobile analytics (sometimes referred to as mobile business intelligence, or mobile BI)
- Risk monitoring, including event monitoring (where a real-time agent tests individual transactions against rules as they are processed)
- And more, such as these solutions from Wipro.
I would love to hear what you are doing with the new technology to improve risk and compliance effectiveness and efficiency.
Editor's Note: Read more of Norman's insights into the world of GRC here: Does the Future Hold a Bigger, Better Role for Risk Management?
About the Author
Norman Marks, CPA, is vice president, governance, risk, and compliance for SAP's BusinessObjects division, and has been a chief audit executive of major global corporations for more than 15 years. Norman is a recognized thought leader in the profession of internal auditing, frequent speaker and writer on governance, risk, and controls. Author of the Institute of Internal Auditors' popular guide for management to Sarbanes-Oxley Section 404, and their GAIT family of guidance products.
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