Welcome to a new month and a new topic! All of May we'll be focusing on Information Management, so read on for an inside look at the importance of analytics, brand consistency and risk management. 

The Ever-Expanding Importance of Analytics: True Intelligence for Business

"Overall, market intelligence gleans from many ‘data’ sources from many disparate sources inside and outside the firewall, both qualitative and quantitative, while filtered by specific strategic contexts. Until recently, BI has mostly derived from practices and technology that address structured data and business processes inside the firewall. BI will now have to include unstructured or content sources in analytics, to add in missing subtleties, context and insight that cannot be pulled from structured data sources."

 

Terminology Management: The Key to Brand Consistency

 "When brand language is imprecise or used inconsistently, a company’s brand will be diluted or misunderstood. This type of brand damage results in less repeat business and lower revenues. The need to manage a company’s brand language becomes even greater when a company expands its markets across borders and translates its message into other languages. Terminology management is a great way for companies, both domestic and international, to control how their brands are understood by maintaining clear and consistent messages."

 

Your SharePoint Records Governance Plan and ISO 15489

The beauty of SharePoint 2010 is the warm end user experience of declaring a record while the user still references it, instead of the cold transference to the Records Center after a period of time post modified date when the record is no longer valuable. SharePoint 2010’s Active Records Management allows end users to version documents that are declared records earlier than would be possible using other more classic or home-built environments that customarily separate the two functions of document control and records management.

Whereas Microsoft may see the two capabilities as an opportunity to serve more customers, records professionals are excited about the possibility of interacting more with internal clients. Both are marketing campaigns; however, records professionals understand the importance of the electronic record’s usability against the backdrop of ISO 15489.

 

Law & Order ACM: How Adaptive Case Management Serves the Public Good

"The successful series Law & Order was based on stories “ripped from the headlines.” In this article, I continue my writings on adaptive case management by focusing on how it is being applied in the government sector to serve the public good. I think you’ll find these case management stories worthy of the great Law & Order franchise."

In the criminal justice system the people are represented by two separate, yet equally important groups. The police who investigate crime and the district attorneys who prosecute the offenders. These are their stories. - Law & Order

 

BI & Analysis: Better Results with Collaboration, Reliable Data

"In The Ever-Expanding Importance of Analytics: True Intelligence for Business, I initiated an analysis of the current state of “business intelligence" — the kind of intelligence that truly benefits enterprises derives from classic definitions of the word: Learning, understanding and applying knowledge and experience to new situations to make better decisions. Until recently, BI has mostly derived from practices and technology that address structured data and business processes inside the firewall. BI will now have to include unstructured or content sources in analytics, to add in missing subtleties, context and insight that cannot be pulled from structured data sources.

Now let's further analyze new directions for business intelligence and analytics." 
 

Do You Know the Difference Between Risk Tolerance and Risk Appetite?

"Just what is risk appetite and how does it differ from risk tolerance?"