Customer Experience Management (CXM), Information Management, Social Business
 
 
 

GRC Roll-up: DocsCorp's OpenText Crawler, Bit9's 'Dirty Dozen' Smartphones

Thanksgiving weekend, and if you haven’t got enough to worry you, here are some of the noteworthy compliance and risk stories of this week, including the “Dirty Dozen” list of unprotected smartphones, and a OpenText Content Server crawler form DocsCorp to help you find documents. Also this week LiveOffice archives your cloud documents, while the Schwab Corp. has bought Compliance 11.

New OpenText Content Serve Crawler

DocsCorp, which builds PDF integration and workflow technologies, has announced the integration of pdfDocs Content Crawler, an integrated analysis, reporting and processing framework, with OpenText Content Server versions 9.7 and 10.

The crawler ensures that image-based documents within Content Server repositories are retrievable and searchable.

The objective is to ensure that data is accessible and retrievable and aims to improve regulatory compliance and productivity, as well as cutting out the risk associated with being able to gain access to information when needed.

While enterprises have invested heavily in document and knowledge management systems as well as in search technology as part of their information governance strategy,  up to 20% of content in these systems may be non-searchable and "invisible" to search technology.

Image-based files such as faxes, image PDFs and scanned documents often get profiled in a document management system through a variety of workflow loopholes: Email attachments, legacy documents, mobile technology, documents ingested from acquisitions and imported litigation files.

Content Crawler, however, can identify non-searchable content in image files, PDFs and email attachments.

The files are converted to text-searchable PDFs using DocsCorp's OCR technology and saved back into OpenText Content Server. Content Crawler can search and convert backlogs of legacy documents as well as actively monitor newly-profiled documents.

It can also ignore documents that do not meet a minimum text threshold where there is little or no text in the document.

DocsCorp says it will be releasing versions of Content Crawler for other enterprise CMS products including SharePoint in the future.

The Smartphone ‘Dirty Dozen’

If you are concerned about smartphone security, Bit9, which provides threat protection and server security software has published a report highlighting the most vulnerable popular smartphones in use today.

The devices on the list pose the most serious security and privacy risk to consumers and corporations. In the Bit9 research report, Android phones own the list, accounting for every spot, 1-12, in the "Dirty Dozen" list of most vulnerable mobile devices; with the Samsung Galaxy Mini taking the top spot, and the HTC Desire and the Sony Ericsson Xperia X10 rounding out the top three.

According to Bit9, 56% Android phones in the marketplace are running out-of-date and insecure versions of the Android operating system software.

The study found that smartphone manufacturers such as Samsung, HTC, Motorola and LG often launch new phones with outdated software out of the box, and they are slow to upgrade these phones to the latest and most secure versions of Android.

In some cases, the phones are not updated at all, as the manufacturers shift their focus to newer models, leaving existing customers stranded with insecure software. If you don’t believe us, you can check out the full report here, or check out the video.

LiveOffice Releases File Archive

Cloud-archiving vendor LiveOffice has released LiveOffice File Archive, a cloud-based service that archives documents from popular online file sharing platforms, including Box and Dropbox.

 

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