An empty email inbox is apparently a new status symbol in the IT industry — and vendors are lining up to provide products designed to help you manage your mail.
Google has already introduced its Inbox, and now Microsoft is bringing Graph to inboxes to make them smarter.
While the concept of intelligent inboxes is a bit of a contradiction – think of all the trash they attract – Microsoft Graph promises to change that. It will teach inboxes what you want, what you don’t want and dump the rest in a hole called Clutter.
How Graph Works
Cluttter uses machine learning to move low priority mail out of the way and into a new ‘Clutter’ folder. Microsoft claims Clutter “removes distractions so you can focus on what matters most.” And it does it using Graph.
Last month we looked at Microsoft Delve, which is built on top of Graph. Using the metadata created by activities in Office 365, Delve enables users to create cohesive pictures of what they do and how it relates to others, including email — the so-called connected enterprise.
Behind Delve is Graph, which was introduced at this year’s SharePoint conference in Las Vegas. At the time, Jared Spataro, general manager of enterprise social at Microsoft, said Graph helps users to “work like a network.”
Office Graph — which derived from Yammer’s Enterprise Graph concept — analyzes user metadata from the Office 365 environment (Yammer, SharePoint Online, Lync and Office Online) to identify signals, trends, relationships, social connections and content that relate to each other to form patterns that can reportedly be used to deliver a more relevant and rich contextual end user experience.
Graph shows you how you and your colleagues connect with documents and one another, who you work with, and how your colleagues connect.
Graph in you inbox connects useful emails
Graph Cleans Your Inbox
Microsoft is now bringing this concept to inboxes. Graph uses machine learning to watch what you have been doing with messages, noting the ones that you are likely to open and the ones that you are likely to ignore.
As it learns about your work or use patterns, it decides what email you might want and pushes the rest aside.
The Clutter experience is personalized to each individual and reflects an email experience that adapts to your actions and preferences without you having to do anything. The information Clutter learns from each user’s actions are only applied to that user’s experience and are not shared with anyone else, Microsoft said in a statement.