One of the really big announcements this week from OpenText’s customer conference in Orlando is the release of the OpenText Cloud, which according to OpenText CEO Mark J. Barrenechea in his keynote speech, is the only cloud on the market at the moment specifically for enterprise information management (EIM).
It’s hardly surprising that OpenText Cloud should focus on EIM — after all OpenText is an EIM vendor, if nothing else — but it is the breath of what it is being made available that is really surprising.
From the word go, Barrenechea says, the new cloud will provide all OpenText’s offerings as cloud products and services that will run in parallel to its already extensive list of on-premises products. The result is, that as of this week enterprises will have access to more than 20 ready-to-use OpenText applications and services.
The difference with other cloud vendors, he says, is that the vast majority of them focus on providing infrastructure and applications in the cloud. OpenText, in contrast, is focusing on providing its full stack as well as specific knowledge and contextual support for deployment and maintenance, management, monitoring, security, optimization, upgrade and application management of all aspects of the cloud.
It also provides a service-level agreement on application availability, which we have seen in the past is one of the things that enterprises considering a cloud move need to look at from the very outset.
But the 20 applications and services are only the start, Barrenechea says:
The OpenText Cloud is purpose-built for EIM. Over the next two years, all OpenText software will be available both on-premises and in our Cloud. With over two million end users and 21,000 customers already in our cloud, we are making great progress."
OpenText EIM Stack
That’s a pretty impressive statement and probably the kind of thing that we’re going to be hearing a lot more of from vendors in the near future as enterprises take the advantages of cloud to heart and forget about concerns around security and the availability of applications.
For OpenText, the services it provides will be divided into four core areas:
- Infrastructure Services: It provides an infrastructure that runs the cloud from 10 data centers around the world along with storage, networking, backup, virtualization and monitoring abilities.
- Hosting Services: The provision of complete IT services that range from deployment to disaster recovery. Along with service-level agreements, current hosted offerings include: Tempo Social, Tempo Box, Content Server, Records Management, Content Lifecycle Management (CLM), Business Process Management (BPM), Web Content Management (WCM) and Digital Asset Management (DAM).
- Information Services: Information exchange from any device to any device and includes seamless business process integration across the entire global infrastructure of any data format. Current services include: fax, message archive, EDI VAN, capture and recognition, notifications and telex.
- Social Collaboration Services: Provides a pervasive layer of collaboration, social marketing, synching and sharing abilities across all applications through the OpenText cloud.
OpenText Cloud Financials
This is such a major project that there is really not a lot more to be said about it until it is actually running for clients. The initial offerings are available already, but the idea of a whole stack up in the cloud is a pretty interesting idea.
Least anyone doubt the wisdom of this, they need only to look at the recent financial figures of some of the major information management vendors.
With the exception of OpenText, they all received a financial spanking in the last quarter, principally because of the fall-off in major economies in developed countries.
OpenText also suffered setbacks in traditional IT areas, but was able to pull itself up above analysts financial expectations on the back of cloud computing. Clearly, it has seen the light in this respect and is heading full charge to the cloud, while many vendors that still don’t get it will see their financial figures dragging through the mud as they wait for full financial recovery in five… or is that 10 years’ time?
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