Old school Documentum certainly had its problems. Time to value was slow, Webtop often presented more challenges than happy users, and some managers were asked to question whether they were getting enough bang for the enterprise buck.

Despite all of this, Documentum’s powerful content management capabilities and the vital security and governance features it delivered were, and still are, thought by many to be second to none.

Time for a Change

This was the situation that Rick Devenuti stepped into when he took the helm of EMC’s Information Intelligence Group (IIG) less than two years ago. He was handed a mandate to transform Documentum into an enterprise information/content management offering that not only continued to deliver on the backend, but that also provided compelling user experiences, case management functionalities and business value that set the industry benchmark.

He defined IIG’s strategy going forward in short order. They would focus on four key strategic priorities for customer success -- delighting the “New User” of the Post-PC era with a compelling, fast and modern user experience across a variety of end-point devices; accelerating customers’ journey to the cloud; delivering pervasive governance to protect information wherever it exists, and helping customers transform their business with high value solutions.

At EMC World this week, Devenuti and the IIG team announced Documentum D2 4.0, Documentum xCP 2.0, and three fast track solutions that deliver on the IIG strategy.

Key features of Documentum D2 4.0 for configuring intuitive and personalized user interfaces to the EMC Documentum platform include:

  • Widget-based Interfaces -- this new version provides two types of widgets for modern, personalized control of workspaces: "functional" widgets for tasks such as browsing the repository, searching for content, managing tasks and previewing content, and gadgets for additional functionality such as Google maps, calendars, and access to Twitter and Facebook accounts. The widgets can be selected and dragged from a gallery to a workspace to provide a flexible, comprehensive and personalized experience.
  • Workspaces -- these are containers for widgets and gadgets, and provide layout options for different applications, use cases and user preferences. Workspaces may be configured to be made available to certain sets of users for maximum flexibility and control.
  • Themes -- users can configure custom color schemes to specific workspaces to enhance the overall experience.

EMC World participants were enthused by what they saw. “It’s slick, there’s nothing like it on the market,” says a Documentum architect who can’t wait to get his hands on it.

Documentum xCP 2.0 Will Deliver Powerful Solutions in Short Order

Though it won’t be available until later this year, features of Documentum xCP (xCelerated Composition platform) 2.0 were revealed at EMC World via demos presented by three Documentum partners who developed solutions via the fast track program.

Though we’ll discuss these in further detail as they become available, a solution built by Capgemini spurred our interest. It focuses on enabling governments to transform the way they respond to constituents in the face of unprecedented economic pressures and user demands.

Nick Davis of Capgemini explained that governments under pressure to take costs out and to provide flexibility are being forced to fundamentally change how they provide core services such as benefits, taxation, health and public security. In order to meet their needs, Capgemini has created a number of repeatable case as a service solutions that give customers speed to value.

It’s worth noting that their solutions take the concept of “Connected User” into consideration and, as a result, they have developed a solution for the end user who demands a full view of the information they need when and where they need it. It provides a consistent view of information, independent of location or device.

These are huge improvements over old school Enterprise CMSs, no?

This ain’t your daddy’s Documentum.