While the upgrade to Xerox’s document review platform is interesting from a functionality point of view, it's even more interesting from an industry perspective because it shows the company's ongoing commitment to extending and building its document management capabilities.
Xerox, Document Management
We never really doubted Xerox's commitment after the huge investment it put into document management — particularly since CEO Ursula Burns announced two years ago that she wanted to rebrand Xerox as an office hardware company and a document management provider.
Not that OmniX, which is the product that has just been upgraded, is document management per se. It falls under the Xerox Litigation Services part of the company, which covers its e-Discovery services portfolio. But it is software and it deals with the management of documents, so it is quite distinct from Xerox’s hardware business.
OmniX 5.4: Faster, More Accurate Redaction
In this version, which comes out as v5.4, the web-based document review platform comes with integrated redaction functionality that enables enterprises to carry out redaction processes quickly and with more accuracy.
In plain English, this means that it comes with the ability to automatically black out portions of documents that the sender does not want to be seen by the document receiver.
It also streamlines the workflow in OmniX by enabling users to add redactions along with the reasons for the redaction. Users will also be able to apply the redaction to specific terms in the documents based on search results and advanced text pattern recognition.
To ensure that a tight rein is kept on all documents that have gone through the redaction process, an audit feature enables users to find, track and report on documents that have been redacted.
Explaining why Xerox’s tool is different, Paul Mathew, CTO with the company's Litigation Services, explained that it is possible to set v5.4 so that it applies the redaction rules across all documents and not just on a document-by-document basis.
In most review tools, users are forced to manually apply the same redactions — document by document — to hundreds or even thousands of documents. This is a tedious, inconsistent and time-intensive process … Additionally, for our clients involved in cross-border matters where the protection of personally identifiable information is critical, automated redaction is a highly effective tool to help them meet the myriad complex data privacy laws. ”
And there’s more — another element that, while probably not the most interesting feature from a technology perspective, will be the most interesting for business users.
That feature is reverse redaction. For many people exchanging documents outside firewalls, the part of the document that ends up redacted tends to constitute the large part. With reverse redaction, users can identify the areas they wish to keep and redact the remaining content in the document.
The current upgrade is available to users now, but Xerox says that the upgrades to OmniX are an ongoing work in progress and that there are minor changes made on a weekly basis.