HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

Latest Mobile Enterprise News & Articles

A Look at the Top of Gartner's Mobile App Development World

2014-9-september-climb-to-the-top.jpg

Customers want mobile apps. And providers are answering.

Gartner has chosen the providers it feels are best at enabling IT developers to create mobile applications for customers, partners and employees. It announced them in its Magic Quadrant for Mobile Application Development Platforms released this month.

It tabbed SAP, IBM, Kony, Adobe, Appcelerator and Pegasystems as the leaders in the space, followed by "challengers" Salesforce and MicroStrategy.

The "niche players" field is large: Apple, Microsoft, Google, Oracle, DSI, Motorola Solutions, Embarcadero, Verivo Software and ClickSoftware. Gartner also named Xamarin, Terelik and Sencha as "visionaries."

Why Dell Just Unveiled the Dell Business Phone

2014-9-september-playing-cards.jpg

It’s not April and this isn’t a joke. Dell introduced the Dell Business Phone just minutes ago.

It’s interesting news to begin with, but the fact that it comes on the same day that VMWare’s AirWatch makes its Enterprise Mobility Management (EMM) and Enterprise File Sync and Share (EFSS) announcements, at its annual user conference, makes it even more so.

Never mind the fact that Apple is expected to be unveiling its new iPhones later today. We doubt that those will have an immediate enterprise twist, especially because the IBM + Apple news around mobility in the enterprise was made last July.

Is Dell’s timing a coincidence? We think so. It’s hard to imagine why it would want to risk its vitally important news to get lost in the crowd. So what card is it playing?

What Apple is Cooking Up: iPhone 6 and iWatch Rumors

Only Apple could get away with it.

Thirty years after Steve Jobs unveiled the first Macintosh at the Flint Center for the Performing Arts in Cupertino, Calif., Apple is back home. Tomorrow it's expected to launch the iPhone 6, and possibly even unveil its latest entry into the Internet of Things, a wearable computer called the iWatch. 

As usual, the invitation to the two-hour media event that starts at 10 am PDT (1 pm EDT) tomorrow sheds little light on what will happen. But speculation about the iWatch was fueled by the fact that Apple extended invitations to top fashion editors and bloggers.

The invitation simply states, “Wish we could say more."

Pivotal Leads the Charge into the Enterprise Mobile App Era

2014-20-August-Bull-Charge.jpgThe canned software era is over and the custom mobile app era is here. We know, it sounds like a bunch of marketing jive, but in reality, it’s pretty deep. Tomorrow’s enterprise applications will be mobile apps.

Think about your most common gateway to the web right now — it’s probably not your PC. How many times a day do you use your phone for things other than making calls? And your tablet? We’d bet that you’re visiting apps a lot more often than you’re typing in URLs.

With the onset of the consumerization of IT, what you do in your personal life first, moves to the enterprise. It’s only a matter of time before the way you interact with where you do business, your workplace and its business partners will be via mobile apps too.

Gartner Names 7 'Hype Cycle' Technologies

2014-19-August-RollerCoaster.jpg

Driving your organization down the road to digital business? If you are, Gartner has identified seven emerging and established technologies that may help assure a smoother journey.

The recently published 2014 Gartner Hype Cycle Special Report identifies them as: Internet of Things and operational technologies, mobile infrastructure, enterprise mobility management (EMM), analytics, big data, social and cloud. But don’t get too hooked on these goodies, because there are more technologies just starting to emerge.

The report is the result of an evolution of over 2000 technologies, services and trends in 119 different areas over the past year.

As Technology Needs Rise, So Does Security

The workplace is no longer limited to a seat behind a desk, and technology trends continue to evolve to meet the demands of roving offices. Companies want easy efficient business technology, but they also want security.

This is evidenced by a significant second quarter rise in mobile customer relationship management (CRM), Business Intelligence (BI) and document editing apps and secure instant messaging apps in the Good Technology Mobility Index report for Q2 2014.

The second-quarter analysis by the mobile security solutions provider analyzes enterprise apps and data usage for more than 5,000 companies in over 180 countries and is published every quarter.

“Enterprises are realizing the need for secure mobile apps and mobile business process workflows,” Lynn Lucas, chief marketing officer at Good Technology, told CMSWire. “Two years ago, the lion share of the industry discussion was around device choice and email. Today that focus is shifting to technology that allows employees to work efficiently whether they’re onsite or off.”

A Vision of Wearable Tech in the Workplace

2014-7-August-Hitachi-business-microscope.jpg

Wearable tech has been hot this year, with a lot of companies emerging as players in the wearable space. Everything from activity monitors to wearable cameras to smart watches have popped into the Internet of Things (IoT) market, some making more impact than others. And while the implications on the consumer market are clear, the enterprise market remains wide open and ripe for disruption.

There are some obvious use cases for wearables in the workplace like employee monitoring, health and safety monitoring, and access control. Hitachi, for example, has already introduced what looks like an elaborate employee ID badge embedded with sensors that track who employees talk to — as well as where and how actively. "A manager can monitor who speaks up at meetings and who spends more time at the coffee machine than their desk," Forbes reported this week.

More devices like Hitachi's will come along at their own pace and not really change the way businesses run.

The area that I expect wearables to have the largest impact and disruptive force is in helping to manage and augment our everyday interactions with both people and things.

The Mobile Enterprise Exists, But Successes Are Few and Far Between

Mobile Enterprise, 2014-24-July-Marbles.jpgThe mobile enterprise has some roadblocks standing in the way from moving from an ideal to a reality. I recently wrote about how a lack of enterprise mobile apps will prolong the realization of the anytime, anywhere workplace. But the dearth of apps is only one reason for the delay. Another reason is a lack of clearly defined business use cases for mobile devices. Organizations are sailing in uncharted mobile enterprise waters today, with few proven successes to emulate.

The bulk of use cases that have surfaced emphasize generic mobile device capabilities, but do not demonstrate clear return on investment (ROI). Some examples include enabling executives to access documents or videoconference with colleagues when away from their desks, and enabling mobile employees to "connect" from coffee shops or from home.

Apple's IBM Play Isn't Only About Selling More iDevices

Apple wants a seat at the enterprise table and IBM will soon be rolling out the red carpet that leads to the boardroom. Sure, Big Blue’s CEO Ginni Rommety might have to help Apple Chief Tim Cook tie his tie and polish his shoes first, but it’s a fair trade.  He might have to tell her the difference between an application and an app. Other than a few small hurdles like those, the earliest days of the IBM and Apple relationship should run smooth.

After all, without needing to sacrifice turf, Rommety’s 103-year-old monolith could be perceived to be cool and forward thinking again. Not only to the old guard that holds IBM Research, with its track record of pushing the boundaries of science, technology and business to make the world work better place, in high regard, but also to the fast tracked execs of the digital generation who have tremendous respect for old guys who get it.

Yes, for IBM the Apple partnership has the potential of doing what Watson hasn’t been able to do —namely making it relevant to Gen Y and the millennials.

Not only that, but Rommety’s slowly sinking ship will be buoyed by consulting fees earned through helping enterprises roll out Mobile in a safe and compliant way.

Thank You, Apple-IBM? Why Mega Deal is Good for Microsoft

mobile enterprise, Thank You, Apple-IBM? Why Mega Deal is Good for MicrosoftApple and IBM announce a mega deal that changes the mobile enterprise as we know it — during the Microsoft Worldwide Partner Conference.

Microsoft lays off 18,000 the same week at its conference, about 14 percent of its workforce.

And there's actually a silver lining for Microsoft?

Yes, says Richard Edwards, principal analyst for Enterprise IT at London-based Ovum Research.

"It’s no coincidence that the announcement came as Microsoft was holding its Worldwide Partner Conference," Edwards told CMSWire, "but I actually think the IBM/Apple hook-up will benefit Microsoft in the long run."

Good Bet or Huge Gamble? Microsoft's Vision for the Future

2014-17-July-Nadella-Speech.jpgSure the Apple IBM partnership is a big deal, but it may not impact your work and your life as much as the vision that Microsoft CEO Satya Nadella unveiled at the company’s Worldwide Partners Conference (WPC) yesterday.

You might not have heard much about it, but that’s not because it’s not worthwhile or important — it’s just that tech news is generally aimed at enterprises, businesses and consumers, not partners (namely, other software companies, systems integrators, product vendors, consulting firms and so on).

But, if you want to know what the future looks like, partners’ conferences are exactly where you get a sneak peek. After all, this is where tech evangelists learn their scripts and where solution providers receive introductions to the kinds of thinking and training they’ll needs to deliver on those promises.

Our Favorite Tweets from the Apple-IBM Mega Deal

mobile enterprise, Our Favorite Tweets from Apple-IBM Enterprise Mega Deal

We've already offered some great perspective on the IBM-Apple Mega Deal.

Now for some comic relief.

Without further ado, here are some of our favorite tweets from the IBM-Apple deal that shook up the mobile enterprise world.

Big, Bigger, Huge: Apple, IBM Create Massive Partnership

2014-15-July-apple-and-ibm.jpg

The future of technology as we know it took a massive step in a new direction today with the news of a partnership between Apple and IBM.

The two tech giants announced a partnership that could shift Apple from its traditional role as a consumer focused brand to a major player in the business market.

IBM plans to create a class of more than 100 business applications exclusively for iPhones and iPads to run on Apple's iOS. IBM will also market Apple's products, complete with 100 industry-specific apps, to its clients worldwide.

The Solution to Custom Code in the Cloud

If you've been living under a rock for the past five years, let me get you caught up: There’s been a shift in how technology is being embraced. Not too long ago, businesses created and purchased technology. Then that technology trickled down to the consumer level and morphed into something we’d use. Think the ENIAC  evolving after many years into the PC, etc.

That process is reversed today. The consumer experience comes first and businesses play catch up to the consumer technology. The classic example of this is mobile: we've been living on our mobile phones for several years, but only now are enterprises making their systems mobile friendly for their workforce.

Showdown at the Mobile Enterprise Corral

2014-07-July-Cowboy-Graffiti.jpgWhy have so many mobile enterprise companies made financial announcements within the last few weeks? In the mobile device management (MDM) space, Good Technology has filed an S1 to go public and MobileIron successfully executed an IPO. In the File Sync and Share (FSS) space, Dropbox announced a $500M line of credit after having raised $325M in funding only months earlier, and Box just announced another $100M investment.

Why these companies … and why now?

You Could Telecommute from Montana, Too

2014-30-June-biking-in-montana.jpg

When I tell people I live and work in Montana, sometimes I get puzzled expressions or even jokes. The skiers and fly fisherman understand. But some people ask: Are there phones there?

Yes, there are phones in Montana! Even broadband, and sometimes fiber. We have laptops, airports and universities, too, though they might be scattered between spectacular mountain scenery and two National Parks. When I'm not biking, skiing, or chasing kids, I spend the rest of my of my day like the rest of you: digitally communicating using collaborative tools, email and social media.

This raises some questions, such as — has technology made telecommuting easier? And can you be productive telecommuting?  The connected worker is a hot topic these days. Yahoo CEO Marissa Mayer last year banned telecommuting, even though she has trouble waking up for meetings. Maybe if she worked at home she would have more time to catch up on sleep. 

And the debate took on new life today when a a new law went into effect in the United Kingdom. It gives every employee in the UK the right to work flexibly if they have been on the job for more than six months.

Quick Start Guide to Enterprise Mobile Capture

2014-26-June-Lasso.jpgEnterprise mobile capture — using smartphones and tablets to scan documents as part of your organization’s important business processes — constitutes one of the changes in the content technologies that are ending the era of enterprise content management (ECM) and bringing in the era of “content intensive applications” (or term of your choice). For those getting started in enterprise mobile capture, there are two primary issues you should address as you plan your strategy.

Who Has the Best BYOD Management Services?

social business, Who's Got the Best BYOD Management Services?

Find a company that does not have a bring your own device (BYOD) management strategy, and you'd need to welcome them to enterprise life in the 2010s.

We all do work on our personal smartphones. 

The challenge for organizations is managing all these devices, systems, networks, operating systems, public and private cloud apps and other converging factors.

Forrester Research stresses the need for BYOD management services. It released today a Wave for Global BYOD Management Services, an analysis of 13 top BYOD integrators and specialists.

The Enterprise Mobility Showdown

To achieve competitive advantage, large organizations today are developing mobile applications that meet three key objectives: 1) enable new mobile business processes for employees, 2) meet the growing mobile demands of customers, and 3) unlock new revenue potential within their business and with partners.

To accomplish this, organizations often need to integrate mobile apps with enterprise systems and data — collectively referred to as the backend.

Organizations that do not integrate mobile apps securely and effectively with their existing backend infrastructure will face competitors whose employees are more productive, whose customers are more satisfied and whose ecosystem fuels new business opportunities.

Yes, It's True: Microsoft + Salesforce are Hooking Up

2014-29-May-Nadella-and-Benioff.jpg

Salesforce CEO Marc Benioff has a new BFF — and he’s none other than Microsoft CEO Satya Nadella.

You have to give Benioff credit for leveraging his Zen Buddhist learnings and urging Microsoft to regain its “beginner's mind.” Last year, at TechCrunch Disrupt, he called Microsoft “such a disaster” that only Bill Gates could save it.

In 2010, Microsoft sued Salesforce for nine patent infringements and Benioff called Microsoft a patent troll.

Today Benioff was busy on Twitter, posting pictures of himself and Nadella in various settings, sometimes even looking like lovebirds.