Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Is Microsoft's New Windows Phone 7 Smartphone Competition for iPhone?

winphone7_logo.jpgThe mobile space is always ready for a good dust-up, will Microsoft's (news, site) Windows Phone 7 be the one to shake the Apple tree?

One Ringtone to Rule them All?

Technology empires regularly come and go. When was the last time you heard the phrase "IBM PC", "Hayes Modem" or  "Sega Console"?.

In the mobile space, things seem to happen even quicker. PDAs — now smartphones — were long considered executive tinker toys. It is only in the last few years with BlackBerry, and then Apple's entry into the market (approaching a dominant 70% of the smartphone market between them) that cemented the idea of doing business on the phone.

Windows Phone 7 goes straight for the consumer with its bold, block-panel display, slick all-in-one interface and use of large font sizes. It all looks a million miles away from those HP iPAQ's that were de-riguer but much-despised before the rise of the BlackBerry.

The hype around the announcement is rather reminiscent of Windows 7 blowing PC users away after the botched launch of Windows Vista. It's a big improvement on Microsoft's existing product, therefore generates much noise, but still has to appeal to the wider phone market and picky real-world users. Even Microsoft staff seem loathe to drop their iPhones, to the annoyance of the head honchos.

phonewars.jpg
Microsoft has come a long way in interface design, but is it enough?

But can Microsoft and its many hardware partners (including; LG, Samsung, Garmin, Sony Ericsson, Dell HP and HTC) really storm the iPhone's market share in any meaningful manner?

A Brave New Rebirth

Apple, while hardly being innovative on the ideas front, has redefined the idea of apps and touch screens firmly in the consumer conscience and created a controlled environment to change the market.

Which brings us to the late market re-entrant that is Microsoft. Ever since the early PDAs and smartphones, Microsoft OS-based mobile devices have been clunky and boring to say the least. So, a total refresh was obviously needed. Something it took a brave decision to do, even as Windows 6.5 for smartphones was also in development. 

What the Experts Say

Mark Hattersley, Editor-in-Chief of Macworld UK, took some time to point out what he thinks are the pros and cons of the Microsoft's new play in the market.

The greatest strength is, of course, that it's Windows. Despite everything, that's still an operating system that many people are familiar with and integration with the desktop edition is always a strength Microsoft will have — especially integration with Office.

Beyond that key features such as tethering (available as standard on Windows Mobile phones) is something you have to pay for on an iPhone. Plus, of course, the OS supports a range of handsets giving consumers choice for things like keyboards, larger screens, haptic screens, and so on."

 

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