Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Latest Records Management News & Articles

DAM Lowdown: Bowling Assets, Video Files, HPC, Clustering, Managing Photos

Product updates, a look at moving digital assets, how Brunswick Bowling and Billiards leverages Widen's DAM solution and how 50 Kaliber Films manages 20,000 video files.

Advice for Complying With Federal Mandate for Electronic Records Management

Work for the government? If so, you have received a direct order from our commander-in-chief to get your records in order. Two weeks ago, President Obama gave federal agencies four months to come up with a plan to reform records management by moving to electronic records management systems. So what now?

Gmail Gets Records Management with RecMan

CMSWire recently looked at why Google Docs is not Enterprise CMS. We did note at the time, that the on-going development of both native and 3rd party functionality was shifting its shape. The most recent of these additions brings certified records management functionality to Gmail and Google Docs.

New Standards Activity for Enterprise Content and Records Management

This month have been quite productive in the world of a content management standards development. The European Commission sponsored Document Lifecycle Management (DLM) Forum launched the MoReq2010 Technical Committee to address the new European record management (RM) specification and an XML schema for interoperability between RM systems. In addition, the British Standards Institute (BSI) also announced their new standard for enterprise content management best practices was available for public comment.

Your SharePoint Records Governance Plan and ISO 15489: The Objectives

Last time, I introduced the SharePoint 2010 Records Governance Plan to you. Today we continue the plan with the objectives section — answering the question, “what are we trying to accomplish through our SharePoint 2010 implementation?”

Exterro's Fusion Zeta Brings Data Management into the EDRM Process

zeta_logo.jpgNeed an e-Discovery solution that reflects perspectives of both the IT and legal departments? The search may be over. Today, Exterro released a new data management layer for its integrated solution suite. Fusion Zeta is an automated, easy-to-administer application designed to handle in-place early case assessment, preservation, collection and analysis. But perhaps most importantly, it gives legal teams 360-degree access into the entire e-discovery process, while eliminating the chaos of manual processes.

Interview: Top SharePoint Records Management Blogger, Don Lueders, Has Some Choice Words For You

SharePointRecordsManagement.com, Don Lueders' blog, is one of the top resources on — you guessed it — Records and Information Management functionality in SharePoint. His tenure with the product extends back several years. I cajoled Don into sharing a few comments on his work for this audience.

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Your SharePoint Records Governance Plan and ISO 15489

Here’s what your SharePoint 2010 Records Governance Plan should look like — and why.

Presidential Records in an Era of Social Networking: Updating the Presidential Records Act

It’s not surprising that the Obama administration is rather busy this week sharing information and basking in the aftermath of this weekend’s news. And while others may have been looking forward to the numerous press conferences addressing these issues, we at CMSWire were anticipating the House Oversight and Government Reform Committee’s hearing about the administration's policy for preserving tweets and other messages sent using social networks.

Next-Generation Enteprise Search Platform for All Kinds of Data

qsensei_logo.pngThe reinvention of the traditional search engine has kept many companies busy. And while consumer search engines such as Google and Bing may reign supreme, within the enterprise, search queries often require more substance and hearty discovery. Especially because the enterprise doesn’t always know what it knows, searching for information can be laborious, increasing the need for an enterprise search tool that can penetrate massive amounts of data.

The Record Stays in Place: SharePoint 2010 Records Management Governance Plans

Addressing risk, compliance, document control, retention, e-Discovery, disaster preparation and recovery.

How Effective is Your Records Management Program?

What if there was a known winning formula for implementing and executing records management? A recent report by Océ Business Services, who surveyed approximately 372 records managers and executives responsible for document management processes on how their organizations are using records management to drive success indicates there is one. Here's a look.

Interview: Bill Kaplan on Knowledge Loss and Employee Turnover

Bill Kaplan, CPCM is a retired US Air Force colonel who after a lifetime of successful implementations for other companies founded his own knowledge management consulting group last year: Working KnowledgeCSP. His path is a textbook example of success — always the most difficult kind.

Archiving Everything is Not Information Governance Sanity

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The amount of information building in organizations today forces us to put in place smart information governance policies. Simply archiving everything is not a feasible or an intelligent plan.

One of the biggest information governance drivers today is eDiscovery. With eDiscovery pressures management now has the ability to create a solid business case for refining information governance practices: reducing the volume of records flowing into eDiscovery systems translates into real cost savings.

But creating an information governance plan is no easy task. Consider for starters that most of the involved groups don't typically talk to one another.

Enterprise CMS and Information Management firm Open Text, along with Forrester Research Senior Analyst Brian Hill, is holding a mock eDiscovery meeting on November 16th at 2pm Eastern time. The event will bring together key players from IT, legal, Records & Information Management and the executive team to hash through strategies for meeting requirements while reducing current pains.

Along with a discussion about the current state of information management, this light-hearted session will examine many of the serious issues organizations face when trying to manage the mounds of information they're responsible for. 

This event is designed to help you understand the concerns of different groups and provide solid guidance for creating an information governance strategy that works for your organization.

The bottom line message is that it's time to get smarter — stop archiving everything and utilize the proven business case to support a more discerning governance strategy. Reserve your seat for this session and learn how to take the next steps towards governance sanity.

EHR Outsourcing Challenged By Privacy & Efficiency Concerns

The 2009 US Stimulus Act is implementing changes in the way healthcare providers use electronic healthcare records (EHR). By 2011, eligible providers and professionals will get benefits by implementing EHRs, and those who fail to adopt qualified EHR systems will have their Medicare payments penalized. This is seen as an opportunity by developers and service providers that offer outsourced services, such as software development and records management. However, privacy concerns might come in the way of offshore companies winning contracts from healthcare companies.

The Intersection of Content Management and Social Business #Alfresco DevCon

alfresco-devcon-header.pngHow do you relate to a packed room of developers? Talk about Monty Python and the Holy Grail, of course. And that’s exactly what John Powel, CEO of Alfresco did. By comparing the Brave Knights to content application developers, he articulated companies’ ongoing need to penetrate impenetrable fortresses.

Information Governance Framework Key for Backup and e-Discovery

commvault_logo_2010.jpgCommVault (newssite) unveils a complete redesign of its Simpana software, offering improved access and retention to your enterprise's vital data.

Interest in Records Management Rises, Email Still Badly Managed

Recently, we took a look at records management in SharePoint in which we cited research from AIIM that showed spending on records management is set for a major increase. That research has now been published and shows that while records management is a major concern for enterprises, the real bad boy in records management is email management.

Are you Keeping your ESI Policies Up to Date? Survey Says Maybe Not

krollontrack_logo.jpgAccording to a new survey, more companies than ever have a strategy to address electronically stored information (ESI) discovery, but may not know what it covers or when it was last updated to reflect new technologies. Whatever steps companies have taken to protect and find information are quickly undone by their inability to revisit their policies after they are developed.

Clearwell Provides Non-Linear Review, Wants to Streamline eDiscovery Workflows

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Streamlining workflows is all the rage these days when it comes to eDiscovery. Clearwell’s new Review Module is no exception. It lets users simplify the process of reviewing data by not confining it to one tool at a time.

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