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Latest Social Business News & Articles

Rewiring SharePoint Around End User Experiences


​From the earliest days of SharePoint, companies were attracted to the platform's range of functionality, relatively quick installation and the ability to shape the platform to meet an organization's unique business needs.

But as Microsoft shifts its focus to the cloud, many organizations are struggling to maintain the last point — as the ability to shape SharePoint Online (SPO) is not quite the "Swiss army knife" that its on-premises version has been for the industry.

While Microsoft pushes forward with its NextGen portal solutions on top of Office 365, there is a gap in understanding how these new pieces will fit into existing strategies.

As a result, companies are increasingly looking at hybrid solutions, which promise the bet of both worlds: management and control over data, maintaining custom solutions and custom branding, combined with the power and innovation of new cloud platform capabilities. In effect, the cloud has expanded the options available to organizations — not limited them. Aims to Simplify Digital Worker's Lives today announced a significant expansion of its Collage digital workplace app, which the company claims offers workers rapid access to all of their content.

High on the list of improvements is easy access to email content. In spite of the proliferation of communication channels and the many complaints against it, email still holds strong in the digital workplace. Combined, the upgrades to Collage will offer a substantial improvement in the user experience, David Lavenda, vice president for products at told CMSWire.

3 Features Office 365 Needs to Launch in 2016


Once upon a time we all worked in cubicles, separated from colleagues and very much siloed. These days many of us are lucky enough to work in more funky, open plan spaces. Some of us even have bean bags. Barriers have been broken down, collaboration and communication is more important, and physical silos have been reduced.

This parallels — in much the same way — how enterprise IT has changed from individual, isolated, desktops to the connected and collaborative cloud. Devices are linked, more and more applications talk to each other, and we are encouraged to use digital tools to work more closely together.

When Microsoft released Office 365 in 2011, it had many of the above stated goals. Not only did it want to foster better digital working, but it wanted to pull teams and workers closer together. 

Much of this has come to pass. You can now write documents online in Word, churn data through PowerBI, and share information with colleagues via Office 365 Groups. The purchase of Yammer put a social twist on everything, and tools like Delve are now trying to guess what we want to do before we do it.

In short, Office 365 wanted to make work ever more collaborative, social and interactive.

Sick of Grunt Work? There Should be an App for That


Want to know why you feel like you can’t get much accomplished at work, regardless of the number of hours that you put in? It’s because you spend two days each week on administrative grunt work: the repetitive activities required to get something done, but that aren’t core to your job.

And you’re not going to get a raise for doing them well. When was the last time you were rated on things like email, making phone calls or updating spreadsheets? How about putting together status reports, filling out forms or requesting support services?

Probably never. But here’s the kicker, if you don’t do the drudge work, then the job you’re actually paid to do can’t get done.  

AvePoint Lets You Share With SharePoint


AvePoint just released a new service pack that lets you share and sync files in and out of SharePoint, through the company firewall. More accurately, AvePoint has upgraded its Perimeter Service Pack 4 that allows file syncing and sharing in both directions.

Daniel Wilkens, product manager at AvePoint, called it a substantial upgrade that extends Perimeter's functionality from one-way sharing of information to two-way collaboration.

It allows people outside of the organization to use Office Web Apps "to securely edit content shared with them or upload new content to shared folders or libraries within the Perimeter Portal," he said.

8 Ways to Kill Your Intranet

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A good intranet comes with … well, it's been a source of debate lately. It's a debate hot enough to draw its own conference.

Of all the talk, it's about one tenet — make people want to use it.

Good design. Helpful information to enable people to do their jobs better. Good search. Strong collaboration features.

Easier said than done, right?

"Intranets that lack structure are ticking time-bombs in practically every manner," said Tim Eisenhauer, president of social business software provider Axero Solutions out of San Diego. "If your intranet isn't organized, it can easily turn into a muddled mess."

It's good to avoid time bombs and muddled messes. Eisenhauer caught up with CMSWire about mistakes organizations can avoid when constructing intranets.

4 Ways to Accelerate the Value of Your Intranet


The New Age of Intranets is already here. We're finally at the inflection point — the point at which we can see real value from the ephemeral concept we’ve been chasing for some 20 years. 

During this evolution, intranets have accumulated a ton of baggage. In fact, some naysayers have warned that intranets are on the verge of extinction.

So believe me when I tell you that when you advocate for your next intranet, speed-to-value is extremely important. Executives want to see their return on the technology investment ASAP.

And let’s be honest: that’s true of all technologies, even ones without the baggage that intranets carry. 

Let's look at four ways to enhance speed-to-value for your intranet or any similar collaboration solution.

Should We Bother Meeting Face-to-Face? (Part 2)

Two out of five people spend half their days in meetings, according to joint research by CMSWire and David Coleman, founder and managing director of Collaborative Strategies.

And I don't have to tell you how many complaints that generates. A lot of people think meetings waste their time. And we get that: people come late, there are often unclear agendas, people arrive unprepared.

But a lot of those meetings today are held remotely. Could that be the problem?

When it comes to meetings and networking in general, would we benefit from more in person contact? We put that question to the test — and present the answers to you in the second of a two-part Discussion Point today. We invite you to also read the first part, Do We Need Face Time?.

Discussion Point: Do We Need Face Time?

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I could do my job without ever leaving my living room again. Really, I could.

Write some quality stories. Talk over the phone. Tweet some people. 

Done. Boom.

That said, my favorite work days are the ones I hop on the commuter rail to Boston for an industry conference.

It gives me a chance to put a real face to the Twitter avatar, hear a real voice versus the webinar/conference-call one. I like it a lot.

When I went to San Francisco for a company meeting, I liked that time, too.

I feel rejuvenated when I have a chance to meet the best of the best of the tech world in person. In reality, though, do we have to do this anymore? Mingle? Network in person? We put that question to the test — and present the answers to you in a two-part series, starting today.

Migrating Jive to Yammer? Dell Can Do That


Dell just announced the release of Migration Manager for Enterprise Social (MMES), which it describes as the market’s first enterprise social migration solution. It's designed to help organizations move content from Jive to Yammer.

Not that there’s anything wrong with Jive, Randy Rempel, senior product manager at Dell told us. "No one I have ever spoken to has said anything negative about Jive," he added.

But Microsoft is trying to get all its client enterprises moved into Yammer and Dell saw a business opportunity.

Take the Work out of Your Enterprise Networking


Why does everything to do with social collaboration sound like so much work? We talk of enterprises, vast collaborative landscapes and complex user bases. 

For those taking the first brave steps, it can seem more of a learning cliff than a learning curve. And for those doing this on top of their day job, insurmountable.

Finding Your Right Collaboration Fit


Who has time to sort through all of the options in today’s collaboration tool landscape? With more than 150 different tools available (or more, depending on how broadly you define collaboration) it will take some time to find those that are good fits for your business. 

Up until recently, the norm for most organizations was a “one platform to rule them all” approach. Analysts and vendors talked the one platform talk, and IT favored it. But very few organizations have a one-size-fits-all solution that works well or is even used that way.

Salesforce Targets the HR Space - Again

Timing is everything when plotting a product roll out — even for a giant like

The company has made various attempts to penetrate the human resource market in the past with limited success. Now it is making another pass at this piece of the market with its Salesforce for HR.

"It feels like déjà vu all over again for and HR," Jeff Kaplan, managing director of Think Strategies, told CMSWire.

This time, though, Kaplan continued, the stars could well be aligned for greater market receptivity.

CMSWire Tweet Jam: Making Sense of the Collaboration Landscape #socbizchat

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A solid collaborative foundation is essential for sustained business success. But there are more tools to communicate and collaborate than ever before, which offer mixed results. Why is this? And what can businesses do to move their efforts forward?

Join us this Thursday as we explore these questions and more during our "Making Sense of the Collaboration Landscape" Tweet Jam.

Now's Your Chance to be a Video Star

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Enterprise video platforms are so popular they've made it onto Forrester's Wave reports. Gartner Research has it covered, too.

It's an increasingly common channel, Forrester researchers report, for both internal communication with other employees and external communication with customers and partners. 

Gartner predicts large companies will stream an average of 16 hours per worker/per month by 2016.

It's no surprise we've heard from a few vendors in the past two weeks investing in enterprise video technology.

Like It or Not, You're a Team Player [Infographic]

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Describing yourself as a team player on a resume is sort of like saying you like long walks on the beach on a dating site: it’s just the thing to do.

But teamwork in 2015 is more than a cliché: it's the way work is done. In fact, regardless of the size of the organization where you work or the role you play in the organization, odds are you have to play nice with people on three to five teams — often at a geographic distance.

So much for the days when loners like New Yorker writer Joseph Mitchell could lock himself in his private office day after day, week after week, year after year — for 30 years — without publishing a single story. These days, an enthusiastic team would simply step in and finish the rough drafts he started, cobbling the stories together by committee.

The bottom line: If you still believe "none of us are as dumb as all of us," then the modern workplace is no place for you.

That's one the key findings of joint research by CMSWire and David Coleman, founder and managing director of Collaborative Strategies. We surveyed 250 CMSWire readers to get a snapshot of workplace trends, including distributed collaboration and the tools that are supporting this new way of working, to determine attitudes about employee engagement, productivity and meetings.

Keep Your Head Above the Email Floodwaters


What do you get when you study the communication patterns of over 2 million email users exchanging over 16 billion messages? 

A whole lot of data and a little bit of anxiety.

A new study from USC and Yahoo Labs, “Evolution of Conversations in the Age of Email Overload,” reveals how people react when confronted with an increasing load of email messages. This study is unique in its scale.

Besides statistically analyzing communication patterns, it also analyzed how people react under increasing loads of email messages. And while the research was limited to conversations between pairs of Yahoo email users, who are primarily consumers, the study uncovers important implications for organizational contexts, including conversations between more than two business participants.

Metalogix Moves Into Social Media Archiving

Metalogix is back to business-as-usual after the MetaVis buy with the announcement this morning of a triple release across its Files and Exchange offerings, as well as new module that protects enterprise brands in social media settings.

The Archive and Files upgrades promise universal mobile access along with enhanced security and compliance features. But the company expects the new social module to be the real crowd pleaser.

To find out more, we talked with Hudson Casson, the company's global director of marketing and product strategy.

Cisco Launches Knowledge Sharing and Learning Platform

Roughly one month after the release of Oracle’s Learning Cloud, Cisco has come out with its own news around what it calls “creating perpetual learning environments.”

With today’s release of Cisco® Collaborative Knowledge — a knowledge sharing and learning platform —  Cisco executives say they can help build smarter, faster, more agile workforces.

“The workforce is becoming more fluid, mobile, distributed and multi-generational,” Kathy Bries, Senior Director and General Manager for Learning@Cisco told CMSWire. “In order to foster a culture of learning, you need to make all knowledge accessible to everyone.”

8 Tips to Spring Clean Your Digital Work Life


Not everyone is a digital packrat, but we could all benefit from at least a little spring cleaning.

Whether we’re talking about our drives at work, our folders in the cloud, the apps on our mobile devices or the social media accounts that include our professional personas — if you’re like most of us, there’s too much content and too much data out there.

And we haven’t even begun to talk about email ….

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