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Latest Social Business News & Articles

Social Will Not Succeed Without Business Process Integration

2014-01-October-Integration.jpgAlbert Einstein said “the definition of insanity is doing the same thing over and over again expecting a different result.”

We see his theory in action every day within most corporate environments as businesses try to apply the latest technology without understanding how to integrate it into their daily business processes. Information Technology and business groups make this same mistake repeatedly with the same result — lack of adoption and usage across the enterprise resulting in a failed implementation. Users don’t hold onto legacy technology because they fear change: they crave change! But in order to be effective, the technology has to be woven into the user’s daily business processes.

Want Happy Employees? You Gotta Work at It

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Your workforce is changing. But most businesses still don't understand how to motivate, satisfy and retain this increasingly global, diverse and, yes, demanding employee base.

That's one of the findings from a new study by SAP SE, a German software company that has invested in a number human resources-related companies over the last few years. Conducted by Oxford Economics on behalf of SAP, the study shows too many companies are still stuck in the stone age when it comes to everything fro salaries, flexibility and overall abilities to keep top talent.

ROI Is the Wrong Tool to Justify Social Investments

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Social media and social networking have become core business tools in the business world. Every major brand has some level of social media account or social engagement with its customers at this point, but the question remains how to measure the value associated with social media and social networking. To do this, companies look for a Social Return on Investment but get hung up in the process. Why does this happen? 

The Metamorphosis of the Social Enterprise

2014-26-September-Change.jpgThe Social Enterprise is dead … but it hasn’t disappeared. Rather, it has been replaced by a remarkably similar concept: the Digital Workplace. According to Gartner, the Digital Workplace "enables new and more effective ways of working, improves employee engagement and agility, and exploits consumer-oriented styles and technologies."

Don't Launch a Social Business Collaboration Solution Unless ...

2014-24-September-Kick-Off.jpgIt’s the season in which I find myself doing a lot of armchair quarterbacking on the weekends (which involves yelling at the TV from time to time — Go Hawks!). I know I’m not alone. When you are that involved in the outcome, it makes the wins all the more sweet.

During the work week, I have the pleasure of actual quarterbacking for business collaboration, in partnership with customers and clients — not to mention my own team. What I've seen is that the philosophy you bring to the table makes a real difference to your success.

Intranet Search: Where Documents Go to Die or KM Enabler?

2014-23-September-Lost-and-Found.jpgOrganizations look at search, its use, management and funding in different ways. My colleague who runs our organization's corporate intranet noted that although he isn't the business owner of “enterprise search” for the organization, employees go to the intranet, see a search box and assume that the intranet team is responsible for search.

The Greatest Enterprise Collaboration Tool in the Universe

social business, The Greatest Enterprise Collaboration Tool in the Universe

Finally, some true enterprise collaboration software that works

I've been in B2B technology reporting for the better part of this century. You may be surprised to hear I've seen a few product pitches. 

Lately, the hot software product is the enterprise collaboration tool. Let's communicate. Collaborate. Share files. Share documents. Avoid meetings. 

Let's streamline all forms of communication into one platform and forget about the old days of disparate systems that don't talk to each other — and in turn make humans bad at the same thing.

Adapting to the Digital Future: The Senior Management Challenge

“Bureaucracies are honed by the past and almost never can they deal with the future.” This quote, from biologist Leroy Hood, starts the first chapter of Paul Boag’s excellent book, "Digital Adaptation."

There is an old saying: “That which makes you strong can kill you in the end.” What gets you here might not get you further. In fact, it might become a drag on progress. The greatest strength in one environment can become a major weakness in another. 

Discussion Point: Is Work Interfering With Our Personal Lives?

discussion-pointPut down your phone, please — you can call your cousin in a minute. And hold off updating your Facebook status or tweeting about the fantastic mocha latte you had an hour ago or watching the YouTube video du jour.

We've got work to do.

But results of new Ricoh Americas Corp. survey, released just today, confirm what many of us have long suspected: namely, that technology could be sapping our workplace productivity — and enabling workers to do a lot of things other than work.

Terrie Campbell, Vice President, Strategic Marketing at Ricoh Americas Corp., said businesses of all sizes are facing a connectivity conundrum. “We need to be connected to electronic resources for our work, which gives us a tremendous ability to achieve great things. But the flip-side is we’re a click away from alluring distractions like Facebook, Twitter, Instagram, Tumblr, Hollywood gossip and Angry Birds,” she said.

Yammer: SharePoint's Social Collaboration Savior? #SPTechCon

BOSTON — Microsoft believes Yammer is good for its SharePoint health. Yammer chats are now synced with OneDrive and SharePoint files.

Just how good? So good, it envisions it being basically part of its fabric versus just an enterprise collaboration software platform.

Yammer seems to be all the rage — or at least a very good part of it — at the SharePoint Technology Conference at the Boston Park Plaza hotel here this week.

"Yammer is going to be transformed," Jill Hannemann of Rockville, MD-based Portal Solutions predicted in her morning session on social and SharePoint Wednesday. "It may not even be called Yammer" and may just be the connectivity tool that will be the thread throughout all of the different products in Office 365.

Are You a Cost Center or a Profit Center?

2014-17-September-Cash-Register.jpgNo matter what your role or function in your organization, it boils down to this: are you a cost center or a profit center? That is, do you cost the company money or do you make the company money?

Hackers for Hire: Bootcamp Grads Can Help Staff Dev Teams

2014-17-September-collaborative-programming.jpgAccording to the Bureau of Labor Statistics, the need for software developers is projected to grow 22 percent through 2022 – much faster than the average job growth rate of 11 percent – due to the major increase in demand for computer software.

Programming bootcamps have been cropping up across the country to help meet this demand, as well as close the skills gap that many claim exists between recent college graduates and workers with real-world skills.

With intense coding curriculum designed to enhance the skills of experienced coders and jumpstart those with little coding background, these coding programs could offer a real solution to companies in need of programming talent or for those looking to develop their current staff.

5 Dangerous Ideas for Corporate American Leaders #velocityconf

2014-16-September-Dangerous-Idea.jpgSome people lead with the idea that some things are certain and absolute. Others assume nothing, besides change, is certain and lead from the idea that the ground beneath them is in a constant state of flux. John Allspaw, SVP of technical operations at Etsy.com, spoke in depth about this topic in his session, "PostMortem Facilitation: Theory and Practice of 'New View' Debriefings," at Velocity NY yesterday.

Why History (and the Enterprise) Will Be Kind to Steve Ballmer

2014-16-September-Ballmer.jpgWe hear a lot about Microsoft’s new direction, and we hear a lot about SharePoint. We haven’t heard a lot about how the one impacts the other, but if you’re buying into collaboration (and odds are that you are) then you ought to be thinking about it. And if you think about it just a little, you’ll realize that Steve Ballmer mapped all of this out years ago. We just weren’t listening.

Which Cloud Office Suite: Microsoft or Google? #gartnerpcc

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Gartner Research Vice President Jeffrey Mann has added another snarl to the Microsoft versus Google brawl in the productivity space.

He also took time to fire at IBM’s SocialBusiness for the SmartCloud, calling it a "nice try" that is unlikely to catch on.

Speaking at the Gartner Portals, Content and Collaboration summit in London today, he pointed out that Microsoft, which already has the lion’s share of the market, is going to increase its presence at the expense of other players.

Jive Bridges the Gap to Office 365

If you don’t talk to Office 365, you don’t have an enterprise play. At least when it comes to productivity apps, that is.

OK, maybe that’s not true quite yet. But it soon will be.

That’s why Jive, a leading provider of communication and collaboration solutions for business, has built software connectors for Microsoft Office 365, including Outlook Online, Office Online, SharePoint Online and OneDrive for Business.

“We’re bridging the gap between on-premise and cloud versions of Microsoft Office and SharePoint to make collaboration and communication seamless,” said Colleen Jansen, vice president of product marketing at Jive.

Do You Know Why You Collaborate? #gartnerpcc

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There’s no point in collaborating if you don’t know why you're doing it. This may seem obvious, but not enough companies think about the "why" of collaboration before rushing in to buy technology.

Collaboration changes enterprise processes. The line between traditional structured processes and unstructured processes is starting to blur. What was once structured, orderly information exchanges and processes have become unstructured information swaps that change with every new process initiated.
 

Productivity is Not a Soft Cost

There is a huge blind spot when it comes to the management of the time of knowledge workers. Basically, their time is not managed. 

Gartner Names Wise Choices for Workplace Social Software

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In the market for social software? Gartner included 17 vendors in this year’s Magic Quadrant for Social Software in the Workplace. 

Like all of the other Garter Magic Quadrants, it's quite difficult to make the list. And squeezing into the Leaders quadrant is especially challenging. In this case, only Microsoft, IBM, Jive, Salesforce and Tibco managed to earn a spot. 

However, Gartner points out that Challengers offer solutions that have a strong market presence, and adds that these vendors have the market position and resources to become Leaders down the line. VMWare, Atlassian and Sitrion earned spots in this quadrant.

Drive Social Adoption with SharePoint and Yammer Analytics

With the advent of SharePoint 2013 and Yammer integration, companies have struggled to monitor and manage the integration, adoption and usage of the collaboration platforms deployed across the enterprise. SharePoint Administrators are having a difficult time gathering meaningful metrics on SharePoint and Yammer usage and adoption. Community managers, IT managers and business leaders need metrics that show who is using the platform, how it’s being used, and how far the reach of social collaboration has extended into the enterprise. These measurements are key to ensuring that collaboration is being integrated into business processes.

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