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Latest Social Business News & Articles

Jive Bridges the Gap to Office 365

If you don’t talk to Office 365, you don’t have an enterprise play. At least when it comes to productivity apps, that is.

OK, maybe that’s not true quite yet. But it soon will be.

That’s why Jive, a leading provider of communication and collaboration solutions for business, has built software connectors for Microsoft Office 365, including Outlook Online, Office Online, SharePoint Online and OneDrive for Business.

“We’re bridging the gap between on-premise and cloud versions of Microsoft Office and SharePoint to make collaboration and communication seamless,” said Colleen Johnson, vice president of marketing at Jive.

Do You Know Why You Collaborate? #gartnerpcc

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There’s no point in collaborating if you don’t know why you're doing it. This may seem obvious, but not enough companies think about the "why" of collaboration before rushing in to buy technology.

Collaboration changes enterprise processes. The line between traditional structured processes and unstructured processes is starting to blur. What was once structured, orderly information exchanges and processes have become unstructured information swaps that change with every new process initiated.
 

Productivity is Not a Soft Cost

There is a huge blind spot when it comes to the management of the time of knowledge workers. Basically, their time is not managed. 

Gartner Names Wise Choices for Workplace Social Software

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In the market for social software? Gartner included 17 vendors in this year’s Magic Quadrant for Social Software in the Workplace. 

Like all of the other Garter Magic Quadrants, it's quite difficult to make the list. And squeezing into the Leaders quadrant is especially challenging. In this case, only Microsoft, IBM, Jive, Salesforce and Tibco managed to earn a spot. 

However, Gartner points out that Challengers offer solutions that have a strong market presence, and adds that these vendors have the market position and resources to become Leaders down the line. VMWare, Atlassian and Sitrion earned spots in this quadrant.

Drive Social Adoption with SharePoint and Yammer Analytics

With the advent of SharePoint 2013 and Yammer integration, companies have struggled to monitor and manage the integration, adoption and usage of the collaboration platforms deployed across the enterprise. SharePoint Administrators are having a difficult time gathering meaningful metrics on SharePoint and Yammer usage and adoption. Community managers, IT managers and business leaders need metrics that show who is using the platform, how it’s being used, and how far the reach of social collaboration has extended into the enterprise. These measurements are key to ensuring that collaboration is being integrated into business processes.

Transform Your Workplace for Millennials

2014-11-September-Transform.jpgThe millennial generation cannot be ignored: they are your employees, your customers and may even be your future employers. When you couple this generational evolution with the unfolding digital transformation, you see the heady mix that is transforming business models and activities.

For the millennial generation, work is what they do, not where they go. Rigid corporate structures are limiting factors that stifle creativity and innovation. Organizations have plenty of opportunities to learn from this digitally savvy generation.

Atlassian Celebrates Growth, Collaboration Releases #Summit2014

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Atlassian is making some noise in the enterprise collaboration world at its annual conference in San Jose, Calif., this week.

Among the news — the launch of a new native mobile HipChat app for iPhone and iPad that uses iOS 8’s new features. HipChat is the former San Francisco-based private chat service for enterprise collaboration that Atlassian acquired in 2012.

Meanwhile, Atlassian officials reported that the company ended its fiscal year June 30 with revenue of $215 million, up 44 percent over the previous year.

6 Things to Consider Before Buying Enterprise Social Software

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The social software market is dynamic and growing. It's customer rather than vendor driven, and grew by 15 percent last year, according to Gartner’s recently published Magic Quadrant for Social Software in the Workplace.

In the past, customers were primarily concerned with product maturity and support. But now they're more focused on collaboration and social capabilities, and how both can be seamlessly embedded into daily operations.

Office 365 Now Makes You Look Smarter via Office Delve

Even though it’s cloudy in Redmond, Wash. today, it actually looks brighter.

Oops sorry, it’s you that looks brighter if you’re one of the Office 365 Business users who is getting first access to Office Delve. Microsoft begins rolling it out today.

Office Delve’s (formerly codenamed Oslo) big promise is to present you with the right information at the right time without you needing to look for it. It makes information “even more valuable” according to Julia White, general manager of Office 365 Technical Product Management.

Discussion Point: Why are We Still Stuck on Email?

discussion-pointEmail: productivity's favorite punching bag. The complaints against email are well known. It's a time suck and ineffective for large scale communication, yet most of us still turn to it on a daily, if not hourly basis to communicate with others (with some notable exceptions succeeding without).

Some companies are experimenting with banning email communication during non-work hours while others have banned internal email

If email is truly the scourge that it is painted out to be, what explains its holding power? 

Was Gartner's Social Software Smackdown a Lovefest?

Gartner hosted a “Social Software Smackdown” panel at its Catalyst Conference last month. After talking with its host, analyst Larry Cannell, it’s clear that the participants from Microsoft/Yammer, Salesforce/Chatter and Box don’t feel that they’re in a turf war, at least just yet.

That's true in spite of the fact that Gartner’s most recent Magic Quadrant for Social Software in the Workplace noted there’s little difference in the products these companies provide.

 “We are in the early stages of this market with a tremendous upside for enterprises and workers,” Cannell wrote in his takeaway notes.

How Not to Build a Digital Business

2014-02-September-Beatles-Bus.jpgHow do you become a digital business? You may discover many different paths to success on your digital journey, and even more opportunities to take a wrong turn along the way. Here are three traps to avoid, inspired by some classic Beatles songs plus a turn of phrase from Taylor Swift. Be sure you never ever get caught in these mistakes as you build your digital business.

Can Your Social Platform Be Your Intranet?

I made the point back in July that good old fashioned intranet content publishing was not dead, and that enterprise social collaboration platforms really weren't very good for one to many publishing. A separate web publishing platform would probably still be needed — use the right tool for the right job. As a result of that article, Jive Software asked to have a chat about my theory, to refresh my knowledge of its platform and demo some of the latest features. I always jump at the chance to be proven wrong, and so have had some interesting conversations with Adam Mertz, senior director of product marketing at Jive.

Zocalo + Amazon Web Services Could Be Game Changer

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Things are already pretty messy in the productivity space between Microsoft and Google. But it could get a whole lot messier.

Amazon Web Services (AWS)  just announced that its document storage, sharing and collaboration application for the enterprises is now on general release.

Amazon Zocalo has been in limited preview since July, but is now available to all AWS customers with bargain basement prices, and could be a game changer in the document collaboration and sharing and sync space.

Kato.im Launches Free Enterprise Chat Solution

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Kato.im, a business communication service provider, just announced the launch of its new product, Kato Teams —  a free professional chat solution offering live 1:1 and group messaging, file sharing and search capabilities.

It's designed to improve the efficiency of business communication, according to the Oakland, Calif.-based company.

Kato Teams aims to bring the best of IM and email functionality to the enterprise, at zero cost to businesses.

'Work Like a Network' Isn't Rocket Science, It's People

2014-27-August-Rocket-Science.jpgYour personal network, your social network(s), your corporate network, your neural network … you can’t swing a cat these days without hitting a network (Note: no cats were harmed in the writing of this column). And then Microsoft uses the phrase “work like a network.” What’s the big deal?

To me, “Work Like a Network” is the basis of fundamental communication and sociology of the workplace — not rocket science. It’s marketing spin, just like “BYOD” and “consumerization of IT” and “Mentos: The Freshmaker.” But there’s a slight twist that Microsoft brings, and it’s an important one.

Does Jive Do Social Better by Putting the End User First?

Jive may be one of the last enterprise social collaboration pure play vendors that hasn’t been acquired. That may very well free it to do what its competitors can’t — namely, to innovate and integrate without constraint because it isn’t locked in to anyone or anything.

The company is committed to helping its customers realize more engagement, more value and more results through its platform which is used by leading corporations such as EMC, Prudential, Thomson Reuters, T-Mobile and many others.

Yesterday the company, which Gartner has named to its Leaders Quadrant, unveiled its “Summer Cloud Release” which aims to drive productivity in the enterprise by providing “a more customized, enhanced, enterprise collaboration experience across all mobile devices.” The release leverages Cisco’s real time communication services like WebEx and Jabber.

Dave Gray on Work Like a Network and the Role of Hierarchies

2014-26-August-Dave-Gray.jpgIt's been two years since Dave Gray published "The Connected Company" with Thomas Vander Wal. Since then, the disruptions to the marketplace noted in the book have only accelerated. But companies are still struggling to keep pace.

At the time of the book's release, Gray noted a lesson from evolution — organisms must evolve with their surroundings or risk extinction. It's a lesson many businesses have learned the hard way.

Manage Inbox Overload with In App Collaboration

According to Forbes "the average person spends 13 hours a week just reading and processing email.” But over the past few years things have started to change. In-app communications is trying to take people out of their inboxes by sending messages within the context of specific applications.

Organization Site Search Is Still Not Working

Until organizations introduce processes that prioritize findability, then site search will continue to fail miserably. 

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