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Latest Social Business News & Articles

Intranets: Too Big to Fail?

As contradictory as it sounds, some intranets, social platforms, knowledge exchanges and internal communities run the risk of being too successful. They're in danger of reaching a stage in their development where their size, success and growth can cause complacency.

'Have it Your Way' SharePoint: Two Paths, Many Options

Social business,SharePointMany of the conversations I've had over the last year were filled with questions and concerns about the future of SharePoint and what the addition of Office 365 would bring to the mix. Microsoft answered some of these questions late last week and provided some insight into its plans going forward. With this information, organizations can breathe a little easier and plan a little better for the future.

Gamification: Game With the Concept?

Next year will be the year gamification fails. It’s a concept built on hype, and 80 percent of all programs will die by 2014, according to Gartner

Rajat Paharia disagrees — 100 percent. The founder of Bunchball, a provider of online gamification solutions, he thinks it is only logical, in a data-driven world, that organizations implement gamification strategies to motivate employees and customers, and recognize, reward and encourage a deeper learning of concepts for better business outcomes.

Which side of the gamification hemisphere are you on? Is it a fad or here to stay? We caught up this week with a few industry insiders to find out what they had to say.

The Modern Intranet: A Mobile, Social, Collaborative Decision Support Platform

How do you define something in a state of flux, that supplies different features and functions for different organizations and whose success depends on how well an organization's business strategy is reflected in its stated requirements? That is the challenge of defining the modern intranet.

5 Views on Intranet Trends for 2014

With the New Year approaching, we asked five experts in building intranet projects what they think the main trends for intranets will be in 2014.

What's the Hottest Trend in Intranets?

Social Business, The Hottest Trend in Intranets is ICEIntranets may be the new hot topic in web experience management, but when it comes to building your intranet, think ICE. ICE stands for Intranet, Community and Extranet. When delivered on the same platform these three pillars of collaboration provide holistic engagement, reduce development and software costs, and simplify user experience for employees and customers alike.

Today's Intranet Has 5 Key Purposes

Social Business, Today's Intranet Has 5 Key PurposesIs the intranet dead or evolving into a new form? Posts to CMSWire over the last year have argued both cases and many options in between. Debates about if social, collaboration and business intelligence are legitimate parts of an intranet have divided the intranet community.

The IT Executive Holy Grail: Making IT Cool in Your Enterprise

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More than a dozen times in my career — as a consultant or an employee of an Information Technology (IT) department — I've heard the same refrain. Some IT executive would express a desire to "make IT cool."

I always viewed the executives who expressed this as a little misguided, both in the way they framed their objectives and the ways they navigated toward their aim. While I could articulate why they were likely to be unsuccessful, I was never able to offer a viable and easily understood alternative. Until now.

Weekend Reads: Intranets Grow Up + No Love for Information Management

Weekend Reads: Intranets Grow Up + No Love for Information ManagementSoon we'll all be pushing our way through the crowded stores in hopes of finding holiday gifts that our family and friends will enjoy … Did that thought send shivers down anyone else's spine? In this last weekend before the holiday season kicks into full gear, take some time for yourself and check out our weekend reads. This week we look at the intranet's identity crisis, find out why information management gets no love in the boardroom and learn why digital marketers should be looking into semantic search. 

Jive Report Finds More and More Employees are Collaborating at Work

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Enterprise social collaboration is now mainstream, with a majority of employees in a third of all corporations using such solutions. That’s one of the findings in a soon-to-be-released white paper from Jive Software, an enterprise social collaboration vendor.

CMSWire.com got an early look at the paper, Enterprise Social Collaboration Solutions Hit the Mainstream — and we're sharing the highlights with you.

Transforming Traditional Intranets: Three Places to Focus

Many of today's intranets are frustrating: Frustrating for employees to use, for content owners to govern, for IT to integrate, maintain and support. It's time to modernize and mobilize. But, what should a modern, mobile intranet do and look like?

Social Intranets, the Lemming Curve and 'Down With People'

Social Business, Social Intranets, the Lemming Curve and The empowerment of consumers by the forces of digital disruption means that every organization has to work better, smarter and faster in order to create and manage the omnichannel experiences consumers favor and reward.

Talk Faster: You Only Have Seconds to Make Your Point [Infographic]

ClockDid you get the impression your boss tuned you out while you were making that elaborate presentation? You're probably right. A new survey from the Chicago-based The BRIEF Lab found nearly three in four professionals lose interest in presentations within a minute — and have equally limited attention spans for email and conversation.

Today's Intranet is a Mix of Old and New

Social Business, Today's Intranet is a Mix of Old and NewTraditional corporate intranets are often neglected and underused — few would refute that argument. They’re supposed to be the center of our work life (and for some they are), but for far too many they have become a dumping ground where content is stored and ignored.

A Love Letter to My Intranet

Social Business, A Love Letter to My IntranetMy Dearest Intranet,

You and I have had a longstanding relationship, full of ups and downs. You’ve greeted me every weekday morning for years, brightening my dark, windowless cube in the absence of sun, giving me a view into the world with your “recent news” ticker reminding me that there’s life outside of this office. 

Reinvent the Intranet with SharePoint Search and Social

Social Business, Reinvent the Intranet with SharePoint Search and SocialWhen SharePoint 2013 arrived, we immediately noticed the huge investment Microsoft made into anything related to search. But we still see many intranets designed as traditional internal communications: a home page with a carousel, useful links that are often not so useful, sections you have never clicked on and — of course — the weather.

How do the two relate? In this article I will focus on using search to reinvent and make the SharePoint Intranet much more dynamic.

Intranet Search: More Than Just a Search Box

Social Business, Intranet Search Has to be More Than Just a Search BoxI’ve just come back from another highly successful KMWorld conference in Washington where over 900 people seemed more than happy to be entombed in the subterranean conference suites of the Renaissance Hotel for four days. With no specific intranet track this year, presentations on intranets popped up in the Knowledge Management (KM), SharePoint and Enterprise Search tracks.

In the conversations I had there with intranet managers, a common theme stood out: the under-appreciated value of search in intranets.

The Missing Link in SharePoint Site Usability

The topic of SharePoint site usability never grows old. With every new version of SharePoint that comes out, Microsoft has touted that it is extremely intuitive and easy to use, and judging from the number of licenses sold, many organizations seem to have bought into this myth. What they are not told is what it actually takes to make SharePoint sites user-friendly.

Laura Geller Wagers on Blucarat for Social Commerce

LauraGeller.jpgCosmetics retailer Laura Geller Beauty and startup Blucarat are partnering on the next wave of online customer experience — integrating a social community directly into a retailer's product website. Today Blucarat announced Laura Geller has  picked its "socially-enabled commerce solution" to launch a fully integrated social community.

SharePoint 2013, This Old House Style - Moving In and Living Together

Social Business, SharePoint 2013, This Old House Style - Moving In and Living Together"Nobody goes there anymore. It's too crowded.” — Yogi Berra

In many ways, this sums up SharePoint’s problem in its second decade — we take it for granted.