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Latest Social Business News & Articles

Jive Updates Flagship Software, Intros Cloud-Based Customer Platform

Jive is out with the fall release of its flagship enterprise social software, as well as a cloud-based version of its customer community platform.

Jive's Universal App.png
Jive's Universal App for iPad, with new features from the company's fall update

Why Human Resources Needs Social Business

Social Business, Why Human Resources Needs to Move Forward with Social BusinessAs companies identify more areas where social software can be put to use, the push to launch social software solutions from IT departments and specialty departments grows stronger. Many IT directors see social software as an opportunity to raise their profile, and departments from marketing to product development push adoption driven by their basic goals and responsibilities.

But one department is missing from this clamor, even though social software adoption would appear to be in its best interests. I’m talking about Human Resources (HR).

Creating Value from Chaos: Defining and Encouraging Innovation

1375251_600129090029481_1666320026_n.jpg Think about a company like Apple and you probably think, accurately or not, about innovation. We're always waiting for the next big thing. The new. The unusual. The useful. The latest innovation.

"Innovation" is as big of a buzzword as "big data" — and just as hard to define. Blame it on the very nature of innovation: to innovate means to create change, which, by necessity, implies breaking rules, making mistakes and upsetting the status quo. So how do you define change … and, more importantly, why should you bother?

Canyons of Manhattan/Photo by Asa Aarons

Mobile Enterprise Report: iOS, Document Editing Dominate

social business, Mobile Enterprise Report: iOS, Document Editing Dominate

Microsoft knows it. It's catching on to the "explosion." And many other enterprises are, too.

Mobile is booming in the enterprise, and those who have BYOD policies, mobile security efforts in place across the enterprise and employees who are empowered with mobile capabilities are thriving.

Solaborate Launches Beta of Social Collaboration Platform for Techies

A Facebook meets Jive for techies — that’s one of the ways to describe a new social and collaboration platform targeted at technology pros that launches in public beta this week. 

Enterprise Social Network tibbr Adds File Sharing, Tasks, New Partnership with Huddle

Tibco is pumping up its enterprise social network tibbr with file storage and sharing, task management, a platform for managing and publishing content and a new partnership with enterprise collaboration solution Huddle. 

The Next Frontiers: Resiliency, Concurrency, Adaptability

What SXSW is to the user experience (UX) and design geeks who make the Internet useful, useable and desirable, the Cultivate and Velocity conferences are to the teams of geeks that literally make the Internet function. Both conferences, produced by O'Reilly, were held this week in New York City. The week began with the warm and fuzzy, culture-focused Cultivate (which actually kicked off with a morning yoga session). Day two and three at Velocity… not so warm or fuzzy. Velocity is designed for the hard-core web technology geek. The tag line says it all — "Building a Faster, Stronger Web"

Cubicles, Corner Offices, Open Workspaces: Who's More Satisfied?


Does how and where you work affect privacy and communication? As anyone who's worked in a cubicle or a corner office can attest, it's an obvious question. And yet, the answer isn't as straight forward. Many tech firms will tell you how open workspaces have helped teams collaborate more efficiently, while most executives know they've made it when they achieve the corner suite. Recently a team of researchers set out to find out the distinct benefits associated with various office spaces and how they affect workspace satisfaction. 

Why Yammer and Office Make SharePoint 'User Adoption' a Dying Concern

Social Business, Familiarity Breeds Usability: Yammer, Office and why A small cottage industry has grown over the years around helping companies become more engaged with their SharePoint platforms. The catch-all term for this practice is “user adoption” and it’s traditionally been important to the enterprise, the user and Microsoft alike.

As of this year, I’d like to stick a fork in it.

10 Lessons Intranets Can Learn from Wikipedia

Persuading employees to use the company intranet is one of the biggest challenges intranet managers face, primarily because it's hard to get employees to contribute content their colleagues will find useful.

FoKo Launches 'Instagram for the Enterprise'


Let’s say you want to share photos of a new product prototype, but only with your colleagues. One of your options is  FoKo, a  new photo sharing service for enterprises launching this week.


Weekend Reads: SharePoint Mobile Falling Short + DAM Needed More than Ever

Social Business, Weekend Reads: SharePoint's Mobile Features Falling Short + The Need for DAMThe long weekend is here! As you gear up for what's sure to be a busy weekend, why not take a minute and catch up on all our featured articles from this week? We kicked off our week with the seven ways SharePoint's new mobile features fall short. We also discussed why the reason for SharePoint's success could also be the reason for its failure and why we still need DAM. So sit back, relax and enjoy our weekend reads!

With HP's Work-From-Home Directive, Is the Digital Workplace Broken?

social business, HP Another Yahoo with Work-From-Home Directive? Depends on Who You AskDepending on who you ask, Hewlett-Packard made this week one of two moves regarding where its employees work:

They either pulled a Marissa-Mayer-Yahoo-esque directive or … they didn’t.

The Culture versus Technology Argument Isn't Helping

Social Business, Culture may not be the problem. Or the solution.In the pursuit of “Social” business, the relationship between technology and what is often called "culture" (a word I distrust for both its imprecision and overuse) is not what the industry would have you believe.

CMSWire Tweet Jam: Becoming a Responsive Social Business #SocBizChat

Becoming a Responsive Social Business — Measuring for Success

CMSWire Social Business Tweet JamJoin us on Thursday, October 24th at 10am PDT / 1pm EDT / 1700 GMT for a special Social Business Tweet Jam sponsored by OpenText. 

This time around we'll be looking at the challenges surrounding social business ROI measurement and how — if at all — it's changed in the past year.

IBM Makes SoftLayer the Foundation of Cloud Portfolio, Introduces New SaaS Business Services

Big Blue announces a series of steps that build on its SoftLayer acquisition with the release of new cloud-based business services. 

Wanted: Information Specialists for Search Management Roles

Thumbnail image for shutterstock_89947684.jpgThe search world faces many challenges but one of the greatest is convincing businesses of the need for information specialists.

Social Collaboration's Analytics Gap

Social Business, Social Collaboration's Analytics GapMetrics are the key to driving end user adoption. Unfortunately, social collaboration has an analytics gap. 

Knowledge Is Power: What's Your Strategy for Social Business?

Social Business, Knowledge Is Power: What's Your Strategy for Social Business?Social business has no value without purpose.

Why Most People Know X But Do Y and What You Can Do About It

stephen fishman, ux, user experienceIf pain shared is pain divided, then the UX community should be happy that they are not alone in their Don Quixote quest to get people to join their crusade for the good of enterprises, employees and users.