What I'd love to see is a single messaging protocol that allows people to use whatever client they choose for communication. That would include email, chat (Skype, Google Hangout, etc.), text message, Twitter direct message, Facebook message, etc. I should be able to simply "address" messages to people and those recipients should be able to receive them however they want. The fragmentation in messaging today is a terrible problem. -- Alan Lepofsky, vice president and principal analyst, Constellation Research
Title image by Amodiovalerio Verde (Flickr).