It is a rare enterprise today that does not rely heavily upon mobile devices to increase employee productivity and accessibility. However, as the dependence upon wireless devices continues to grow, so too does the need for sound mobility management policies.
In a February 2011 report, Gartner stated, “Enterprises that closely managed their wireless usage through smart, established policies can save 10 to 35 percent on wireless costs.” Yet many organizations still do not have comprehensive mobile policies in place.
Corporate Liability Now at the Forefront of the Debate
Primarily viewed as an issue of who owns and who pays for an employee’s wireless services, the pros and cons of individual liability (IL) vs. corporate liability (CL) have evolved as much as the technology. As cutting costs, proactively managing expenses and reducing security risks have moved to the forefront of the debate, so too has the case for CL.
In fact, Gartner predicts that through 2014, 80 percent of Fortune 1000 companies will have moved from individual liability plans to a corporate liability model for wireless expense management (WEM). Likewise, analysts believe that overall, CL provides better security, compliance and expense management, including cost reduction from optimization of rate plans and actual consumption.
5 Best Practices for Establishing CL Policy
While each enterprise will need to craft its own unique CL policy, there are some best practices to keep in mind:
- Be Specific and Adept: When it comes to eligibility for subsidized mobile services, companies should establish strict requirements based on job function, job title and manager's approval. However, consideration must also be given to IT capabilities, business requirements, financial conditions and organizational culture.
- Deliver Policies from the Top Down: Senior management should approve and enforce the wireless policy co-developed across all IT lines of business and technology within the organization.
- Own the Devices: Enterprises that own their employees’ mobile devices have greater control when it comes to protection of data, eliminating risk, and compliance with policies.
- Establish Automated Processes: Controlling ordering, inventory, volume purchasing, expense management, plans and contracts, compliance, applications, and security to systematically wipe sensitive materials from the mobile devices can best be achieved through automated processes.
- Utilize WEM: To best manage the complexity of large deployments of company-owned mobile devices, partnering with a wireless expense management enterprise will significantly improve control and cost savings across the organization.
By proactively managing all wireless expenses and security through a structured CL approach, your enterprise is liable to cut costs and risks!
Editor's Note: You may also be interested in reading:
- Mobile Enterprise: The Future of Mobile, Security, Sleeping Habits of Mobile Workers
- Creating the Mobile Enterprise: Embracing Openness
- Is Enterprise 3.0 the "Mobile Enterprise"?