As the year draws to a close, we tend to reflect on technological changes and trends over the past 12 months. This articles puts the focus on enterprise collaboration, how far we've come and where we have left to go.
Enterprise collaboration tools first started with intranet 1.0 and over the past decade have grown into a vast collection of social, mobile, desktop and cloud-based tools and products that make communicating and working with colleagues easier.
The State of Collaboration
At CMSWire, we've been discussing these changes throughout the year and we devoted an entire month to enterprise collaboration.
With this mind, businesses and industry professionals have started to think about collaboration and what it can mean for them and their company. It's no longer an afterthought or something that may possibly be helpful, but it's as a way for businesses to improve their work ethic. While there is an overwhelming sense of enthusiasm for collaboration tools and software, businesses have to be able to understand what enterprise collaboration is, and the kind of products that are use in conjunction with it.
- The Future of Collaboration and Communication is Not The Intranet
With this in mind there are three areas that stand out when thinking of enterprise collaboration in 2012: mobile, social and cloud.
It’s a Mobile World
The way people communicate has become less about the location and more about the tools. Application and software companies have noticed this trend and have adapted their products to fit smartphone and tablet devices by developing new products or adapting their current platform for mobile usage. Despite these changes, mobile collaboration is still relatively new and can be improved upon.
The Social Trend
When talking about social collaboration, this sector of enterprise collaboration is sometimes restricted to social networks, such as Facebook or Yammer, but it should be broadened to include other social platforms, like email, instant messaging and video chatting. In 2012, not only was there an acquisition of Yammer by Microsoft, but social collaboration has proven that people are moving away from intranets and into a more relaxed, online social setting.
Yammer in the News
As was mentioned, Yammer integrated with Microsoft this year, but some individuals within the industry weren't completely sold on this idea and the impact it would have on SharePoint.
Along with social, the cloud has taken the place of the intranet. With cloud-based technology that can be used on desktops, laptops and mobile devices, colleagues can share files, presentations and other documents over a server such as Google Drive -- the updated version of Google’s cloud-based file sharing platform. Despite its perceived benefits, such as giving companies a place to edit and store information, cloud collaboration isn't foolproof.